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Total Landlord: Landlord Insurance reviews

4.80
Based on 1,464 reviews, last reviewed 13th Nov 2024
40% decrease in 5 star reviews
in the past 90 days
33% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
88%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
1%
See only 1 star reviews
1%

Latest highest rating:

5

I have today phoned Total Landlord four times to ren... I have today phoned Total Landlord four times to renew my premium and each time received automated message to leave a message, done so and received no... Read more Reviewed on: 13th November 2024
Sylvia Brunsdon's avatar
Sylvia Brunsdon

Latest lowest rating:

1

Don’t pick up the telephone goes to answer phone the... Don’t pick up the telephone goes to answer phone then a lengthy delay before the call is responded to. I have had 30 years of great experience however... Read more Reviewed on: 4th October 2024
c.j.hall27@btopenworld.com's avatar
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About this product

Looking for Total Landlord Insurance insurance reviews from other landlords like you? See what they're saying on Smart Money People to help make up your mind about your next landlord insurance provider. Or have you had a policy or covered several properties with Total Landlord Insurance in the past? Please post a review of your own to help out other landlords.

Total Landlord Landlord Insurance reviews (1464)

Review of the Total Landlord, Landlord Insurance:

Excellent Service Total Landlord

5
I have use Total Landlords for a few use for by building insurance for a rental purpose they have always been competitive and always provide an excellent service. I would personally like to thank a member of there team by the name Siobhan for her patience and understanding she was beyond excellent and took the time out to listen to me and provide me with insurance quote which reasonable and took into consideration my concerns. Once again thank you Siobhan Reviewed on: 17th October 2024

Glasgow property landlord

5
Use them for all my properties. Great value for money Reviewed on: 16th September 2024

Reassuring

5
As a relatively new landlord it was reassuring that my somewhat naive questions were answered fully and with explanation so I knew exactly what cover I needed. Reviewed on: 16th September 2024

When it comes to claim then this insurance company i...

1
When it comes to claim then this insurance company is zero rated Reviewed on: 11th September 2024

Totally Brilliant!

5
I Have been with Total Landlord a number of years now, and found the company to be good value with great service. I will continue to be a client of there's in the foreseeable future, as long as the stay competitive with other companies. Reviewed on: 9th September 2024

Have used this great company since 2016 and wouldn't...

5
Have used this great company since 2016 and wouldn't change. Reviewed on: 6th September 2024

First class customer service, great price.

5
First class customer service, great price. Very happy with the entire experience Reviewed on: 6th September 2024

Excellent cover, value, documentation and service.

5
I have used Total Landlord Insurance since 2011/2012 when I first became a landlord in my late sixties and have found them consistently helpful, informative and quick to respond to questions/queries with good clear documentation so you know where you stand. They offer good cover and value for money on occasions when I have compared them with other providers. So far I have never had to make a claim, but I would anticipate that if I did they would offer the same clear, speedy and fair response in the event. My phone calls with them have always been friendly and polite, and emails likewise. Their documentation is first class and emails from them offer helpful information about other topics relevant to maintaining property in good condition etc. There would have to be a big change in their service to make me look anywhere else now. I would use them for my own home insurance except that valuables have to be itemised separatley whereas my current home insurance covers them regardless of valuations. Reviewed on: 5th September 2024

Good information often emailed.

5
Good information often emailed. Good price Reviewed on: 5th September 2024

Property Insurance for 12 years

5
They have been providing Property Insurance for my Rental Portfolio for over 12 years and always found them helpful and efficient. Reviewed on: 5th September 2024

The Type of service you want if something goes wrong.

5
If you need to make a claim throughout the process you speak with the same person who is fully aware of the case. As for cost I do a search at each renewal and they are super competitive for cove to cover quote Reviewed on: 5th September 2024