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Triodos Bank: Personal Current Account reviews

4.92
Based on 5,406 reviews, last reviewed 25th Aug 2024
100% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
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Latest highest rating:

5

Triodos Bank aligns with my ethical objectives. Triodos Bank aligns with my ethical objectives...I am confident that my money will be used only to support business that do not hurt our planet Reviewed on: 25th August 2024
Sharri's avatar
Sharri

Latest lowest rating:

1

There is a hypocritical £3 a month charge (fair fee) There is a £3 a month fee for the current account unlike most other current accounts. The reason Triodos bank states it does this is so that it is a “... Read more Reviewed on: 15th August 2024
Tom 's avatar
Tom

About this product

The Triodos Personal Current Account has a low monthly fee.

You can manage your account via an app and there’s a Bristol-based contact team if you need support. Triodos don’t offer an overdraft facility or immediate faster payments. You’ll get text message alerts to help you manage your money and online statement.

Triodos Personal Current Account reviews help you find out what it’s really like to be a customer. If you’ve used Triodos before, you can also leave a review and share your experience.

Triodos Bank Personal Current Account reviews (5406)

Review of the Triodos Bank, Personal Current Account:

Sub par experience

1
No Apple or Google Pay - something all its competitors have. "Faster Payments' can take up to two days where with other banks a faster payment is pretty much instantaneous. Better to go with a bank slightly less ethical but which offers a modern banking experience. Reviewed on: 15th January 2022

Everything is good

5
There's never a problem and internet banking is straightforward. Reviewed on: 30th January 2024

Very helpful, kind, and willing to assist with any q...

5
Very helpful, kind, and willing to assist with any questions, problems (mine not the banks). Reviewed on: 30th January 2024

A very helpful bank.

5
If I have problems there is always clear, patient help from their phone line.When I had problems getting money I was owed back from a firm, thet obtained a full refund for me. Reviewed on: 30th January 2024

Easy and straightforward, to use online and app.

5
Easy and straightforward, to use online and app. Easy to call and get good customer service. Enjoy monthly updates on the impact the Bank is having on the economy. To see projects the support the people and planet in equal measure. Reviewed on: 30th January 2024

A great and honest bank

5
I've been banking with Triodos for a few years now and have not had any issues. They have been helpful on the few occations I have have need to contact them. The phone app and website are functional and logical. Above all else they are open and honest about how they are managing my money and what it's being used for. Reviewed on: 30th January 2024

Excellent customer service easily contactable

5
Excellent customer service who are readibly available on the phone. Relieved that my money is used ethically by Triodos, and enjoy reading about small businesses that are supported. Reviewed on: 30th January 2024

I've recently transferred my account to TRIODOS.

5
I've recently transferred my account to TRIODOS. So easy to do. I now feel much better. Simple process, completed on my phone. Peace of mind. Reviewed on: 30th January 2024

The best choice of ethical bank

5
Triodos is probably the best choice for those who wish to bank ethically. In addition my experience of their customer service is that it is excellent Reviewed on: 30th January 2024

Great service, clear purpose, transparency, integrity.

5
Great service, clear purpose, transparency, integrity. Triodos is an example of a new and much needed approach to business. Reviewed on: 30th January 2024

Always able to get through on the phone and staff ar...

5
Always able to get through on the phone and staff are helpful and friendly Reviewed on: 30th January 2024

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