Trussle Mortgage Broker Reviews

Considering using BrickLane.com for your next mortgage? Read our BrickLane.com mortgage broker reviews first on Smart Money People - the UK's #1 site for financial services reviews, including this innovative new mortgage broker. Or if you’ve already had d...
READ MOREConsidering using BrickLane.com for your next mortgage? Read our BrickLane.com mortgage broker reviews first on Smart Money People - the UK's #1 site for financial services reviews, including this innovative new mortgage broker. Or if you’ve already had dealings with BrickLane.com, why not share a review of your own? Your review, good or bad, will help others get a feel for whether this the of mortgage service is right for their needs.
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Trussle Review Insight
What are people saying in their reviews?
Customer Service
17% of feedback is Process related
Customer profile
Top Age Profile: 25-34
Top Channel Preference: App
Your Mortgage Broker Reviews
340 reviews
Prompt communication and super service
I was very happy with all communication and my questions were answered promptly and effectively. I would use service again and recommend.
Reviewed on 4th April 2022Kerrie![]()
Good mortgage broker
They have a really quick process and it's completely free.
Reviewed on 31st March 2022Mercy Kalu![]()
Great company
Trussle helped me with my recent remortgage the whole process from start to finish was seamless.
Reviewed on 28th March 2022Enamul![]()
Excellent service from start to finish
Trussle advisers understood our needs from start to finish of the process, were efficient and dedicated and worked professionally throughout. I can't recommend them enough.
Reviewed on 23rd March 2022David Guy![]()
Brilliant
I have used Trussel numerous times they’re great
Reviewed on 22nd March 2022Claire Barton![]()
Efficient, responsive and easy to contact
Excellent customer care and very quick in processing applications
Reviewed on 19th March 2022Gareth![]()
A professional team
The team of consultants offered me support throughout the purchase of the house. Communication was excellent, they responded promptly to all emails. They answered all my questions and gave me objective advice. I will definitely call on this company in the Read more
The team of consultants offered me support throughout the purchase of the house. Communication was excellent, they responded promptly to all emails. They answered all my questions and gave me objective advice. I will definitely call on this company in the future when the fixed term expires to find the best solution available on the market.
Reviewed on 16th March 2022Corina Grigore![]()
Excellent
Both Demi and Orla who handled my mortgage application were first class .They helped sort out any queries or issues that came up in a fast and efficient manner. Cannot fault them
Reviewed on 14th March 2022gerry03@tiscali.co.uk![]()
Amazing experience
Firstly I would like to thank Zach for all his work. From the beginning he explained what would happen in each stage. Was very attentive and got us an amazing Re-Mortgage deal. He was very supportive and made the process really smooth even when there were Read more
Firstly I would like to thank Zach for all his work. From the beginning he explained what would happen in each stage. Was very attentive and got us an amazing Re-Mortgage deal. He was very supportive and made the process really smooth even when there were hiccups.
I would also like to thank Anna my case manager, who always updated me on everything that was going on. Was professional and made effort to push the process through and make it as stress free as possible.
Finally, Gavin from the protection team was amazing. He took the time to explain the importance of all the insurances and which cover would be best for me without selling or being pushy. Was friendly and replied to any of my queries promptly.
Would definitely use Trussle again and highly would recommend!Reviewed on 13th March 2022Noorah![]()
Ryan and Anna at Trussle
Both Ryan and Anna were extremely knowledgeable and helpful and so quick to respond to. I remember that Ryan was not feeling well but still when he saw an urgent email, he responded. I hope the service stays the same and feedback like mine is not forgotte Read more
Both Ryan and Anna were extremely knowledgeable and helpful and so quick to respond to. I remember that Ryan was not feeling well but still when he saw an urgent email, he responded. I hope the service stays the same and feedback like mine is not forgotten over time like with other companies as they grow. There seems to be very little good service nowadays with a lot of different companies across industries and it was refreshing to work with Trussle who made everything so easy.
Reviewed on 12th March 2022Suniti![]()
Very good
Very professional and careing service.Friendky, knowledgeable and professional willing to help.
Reviewed on 12th March 2022Ivan Opatovsky![]()
Quick and Painless
The whole process was so easy i filled in the online form, and the rest was handled by the wonderful people at trussle, thank you
Reviewed on 11th March 2022Umar![]()
Excellent service from Trussle
Trussle assisted in finding a better mortgage deal with a new lender saving me in excess of £200 per month. The service provided was first class and I wouldn't hesitate in recommending them to anyone else needing a new mortgage deal
Reviewed on 10th March 2022John Benyon![]()
Informed and professionally dealt with throughout the process
This was our first mortgage application which can be a very daunting experience. Trussle staff managed and explained the process through every stage and were always available at the end of the phone or email to respond to any questions we had even at late Read more
This was our first mortgage application which can be a very daunting experience. Trussle staff managed and explained the process through every stage and were always available at the end of the phone or email to respond to any questions we had even at late hours of the night .
Reviewed on 10th March 2022Stephen swaine![]()
Clean simple process
This is the second time I have used Trussle for arranging a mortgage, the process is pretty pain free and quick, despite being heavily web based you are allocated someone to look after your case who always responds quickly with any questions and / or upda Read more
This is the second time I have used Trussle for arranging a mortgage, the process is pretty pain free and quick, despite being heavily web based you are allocated someone to look after your case who always responds quickly with any questions and / or updates and the rates available are excellent - id thoroughly recommend
Reviewed on 10th March 2022tim.may67@talktalk.net![]()
Second time buyer
Hassle free mortgage advice from start to finish,if only there were more companies like Trussle
Reviewed on 10th March 2022Allan Dixon![]()
Excellent company highly recommend
Would highly recommend sorted getting me the best mortgage possible with no hassle and informed me of everything along the way
Reviewed on 10th March 2022Jamie Towers![]()
Excellent in everything!
Great assistance during all the process, I have not enough word to thank you enough Trussle team!
Reviewed on 10th March 2022MARIA PIA FERRERI![]()
Stress free service
Billy and Emma made my mortgage application seamless and stress free along with regular emails to ensure communication remained intact Thank you both so much
Reviewed on 10th March 2022Claire Breen![]()
Only good things to say
The team at Trussle helped me and my boyfriend get our mortgage for our first house. We were worried about the process being complicated and stressful but Becca and Jake talked us through the whole process and were always available for our questions so we Read more
The team at Trussle helped me and my boyfriend get our mortgage for our first house. We were worried about the process being complicated and stressful but Becca and Jake talked us through the whole process and were always available for our questions so we knew where we were at at all times. We have already recommended them to our friends!
Reviewed on 10th March 2022Jasmine![]()
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