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Urban Jungle: Home Insurance reviews

Name: Home Insurance
Rating: 3.96 (23 reviews)

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3.38

Based on 23 reviews, last reviewed 1st Sep 2024

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

61%

17%

3 star

2 star

22%

Latest highest rating:

4

Good uncomplicated product. Good uncomplicated product. I've used Urban Jungle's product for a while now and I find that the product is easy to understand and uncomplicated. Sign... Read more Reviewed on: 1st September 2024

Latest lowest rating:

1

£89 for the first year, the renewal quote was £248. £89 for the first year, the renewal quote was £248..... What planet is Jimmy on ???? Yes Jimmy. The owner of the company who was really upset at the s... Read more Reviewed on: 18th June 2024

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About this product

We collect Urban Jungle home insurance reviews to help you make an informed decision when choosing your next provider.

Urban Jungle is an app-based insurance product, offering monthly rolling policies with no cancellation fees. Choose between buildings cover, contents cover or a combined policy of the two. Urban Jungle also offers tenants liability cover and home insurance for landlords. Its policies have flexible excess options and a variety of additional extras available to create your own personal plan.

Urban Jungle provides a unique take on home insurance, but how well does it mark up? Find out what policyholders have to say about their experiences by reading our Urban Jungle home insurance reviews. Learn more about the monthly rolling policy structure and whether customers have preferred this over traditional policies. Find out how satisfied customers are with the service they’ve received from Urban Jungle and whether they would renew with the provider.

Have you had a home insurance policy with Urban Jungle? Share your honest experience with our Smart Money People community. Tell us why you chose to insure with Urban Jungle and whether you would recommend the provider to family and friends. Did you find that the policies were flexible enough and could you secure all of the cover you needed? Have you made a claim on your policy, and if so, how well was it handled? Whether good or bad, write an Urban Jungle home insurance review today. Together, we can help people like you make better financial decisions.

Urban Jungle Home Insurance reviews (23)

Review of the Urban Jungle, Home Insurance:

Excellent company

Terms are easy to understand and configure. It is very fair Reviewed on: 24th August 2023

Good uncomplicated product.

Good uncomplicated product. I've used Urban Jungle's product for a while now and I find that the product is easy to understand and uncomplicated. Signing-up is easy and the flexibility to update my product whenever I need it to is really useful. Reviewed on: 1st September 2024

I value transparency

This company is very upfront and user friendly. Makes the whole process easy. Would recommend. Reviewed on: 27th August 2024

Very good value and fast communication

Very good value and fast communication but not flexible with renewal dates. Reviewed on: 24th August 2024

Quick and easy to set up and doesn't cost a fortune!

Quick and easy to set up and doesn't cost a fortune! Reviewed on: 23rd August 2024

£89 for the first year, the renewal quote was £248.

£89 for the first year, the renewal quote was £248..... What planet is Jimmy on ???? Yes Jimmy. The owner of the company who was really upset at the sky high premiums....really ?? He's certainly trying to cash in on it now . Reviewed on: 18th June 2024

Easy to use and friendly service

Easy to use and friendly service. Easy to get a quote and get insured in what is frustratingly difficult and complex process. Reviewed on: 5th April 2024

Seems like corporate theft to me!

Renewal quote too high so I tried to cancel auto renewal online but the website pages did not load properly. Sent numerous emails to Getsafe UK and to Urban Jungle (who have taken them over.) I clearly said I did not want to renew in three weeks time when my policy expired. Getsafe confirmed this was noted. However, now that my policy has expired, Urban Jungle is attempting to take £509 from my credit card on a DAILY basis and say they will continue to do this for another 3 weeks! I have maxed out my card so there are insufficient funds for Urban Jungle to steal but am now left without a functioning credit card for three weeks. I have today spoken to Urban Jungle who say this is a wider issue and they will sort it out by today. So I will update you! Urban Jungle? Sure is! Reviewed on: 28th March 2024

AVOID AVOID AVOID AVOID!

AVOID AVOID AVOID AVOID!!!!! Shocking company, paying our premium for years...put in a claim and they then do everything to find a way out of paying..using an old spent CCJ as a reason of misrepresentation. Not to mention its taken a month of people promising to call back, hanging up the phone, ignoring emails j, blaming other departments ust damn awful...I would advise anyone to AVOID this company as your money is better spent with a reputable company who don't desperately try and find a way out! We are going to take this further via the FO but nothing more we can do then advise any others to steer clear Reviewed on: 14th March 2024

They have requested over and above information from...

They have requested over and above information from to for a simple claim. Asked to pay additional fees to report my loss when its not stated in the T's and C's. Its been over a month since I raised this claim. Terrible and I cant recommend Reviewed on: 27th February 2024

good choice

Urban Jungle has been a good choice to date . When we emailed they reply quickly and as yet have not had a problem Reviewed on: 25th August 2023

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