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Van Line Direct: Insurance Broker reviews

Name: Insurance Broker
Rating: 3.32 (108 reviews)

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3.01

Based on 108 reviews, last reviewed 20th Nov 2024

100% decrease in 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

55%

3 star

40%

Latest highest rating:

5

Insurance Easy to contact, helpful with queries Reviewed on: 24th August 2024

Latest lowest rating:

1

Been stranded in the side of the road for nearly 6 h... Been stranded in the side of the road for nearly 6 hours it’s -2 degrees said it would be around a hour my vans on a unlit busy dual carriage way all... Read more Reviewed on: 20th November 2024

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About this product

At Smart Money People, we collect Vanline Direct Insurance Broker reviews from customers like you. If you're thinking of using Vanline Direct Insurance Broker check out our reviews, or if you're an existing Vanline Direct customer - please share your experiences with our community in order to help out others!

Van Line Direct Insurance Broker reviews (108)

Review of the Van Line Direct, Insurance Broker:

Avoid them

I had an van insurance on them , on 18 February I asked to cancel my insurance and they keep my insurance on. On 18 February they said I will get my refund in 7 days.I paid more then £1000 to them for 3 weeks of insurance. On 3 March I receive back £74. On 20 March I send them proof that from 24 February I have van insurance to another company. Every time when I call them they say to wait 7 more days to get my refund. Reviewed on: 5th April 2023

No hassle Service

Made buying my van insurance quick and easy and saving me money at the same time, would highly reccomend. Reviewed on: 21st April 2021

Professional and to the point

I would go above and beyond to recommend Van Line Direct their clientele are very professional and keep everything to a minimum but also making sure the cover you require best suits your needs at the most affordable rates available. Reviewed on: 20th April 2021

Great service

clear and quality service - very professional Reviewed on: 20th April 2021

excellent service !!!

mohammed assisted in sorting an existing query before setting up a new policy, saving me the time and hassle of jumping between departments :) Reviewed on: 20th April 2021

excellent service !!!

mohammed assisted in sorting an existing query before setting a new policy up, saving myself the time and hassle of jumping between departments :) Reviewed on: 20th April 2021

Fantastic and helpful

really calm and slow when i had trouble understanding Reviewed on: 20th April 2021

Extra Mile :)

Customer service always willing to go the extra mile and doing all that they can tp make sure that the client leaves the call with a smile. Reviewed on: 19th April 2021

Very friendly and polite staff - helpful

Spoke to a lady who helped me with my documents. Quick and easy Reviewed on: 16th April 2021

Happy customer :-)

Great price and Abi was so helpful Reviewed on: 15th April 2021

Jamie

Friendly staff with great prices Reviewed on: 15th April 2021

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Van Line Direct: Insurance Broker reviews

100% decrease in 5 star reviews

300% increase in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

Van Line Direct Insurance Broker reviews (108)

Avoid them

No hassle Service

Professional and to the point

Great service

excellent service !!!

excellent service !!!

Fantastic and helpful

Extra Mile :)

Very friendly and polite staff - helpful

Happy customer :-)

Jamie

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