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Virgin Money: Cash ISA reviews

Name: Cash ISA
Rating: 4.17 (261 reviews)

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3.98

Based on 261 reviews, last reviewed 21st Apr 2025

300% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

65%

15%

13%

Latest highest rating:

5

Virgin Money Cash ISA I have had a Cash ISA with Virgin Money for 3 years now. The interest rate is very good for an easy access account. Customer Service is also very good... Read more Reviewed on: 21st April 2025

Latest lowest rating:

1

opened a virgin money ISA unable to transfer funds... opened a virgin money ISA unable to transfer funds from my virgin current A/C to ISA account despite spending about 3 hrs over 2 days on the phone ... Read more Reviewed on: 9th April 2025

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About this product

Virgin Money offer a range of Cash ISAs.

Products include fixed rate Cash ISAs or Easy Access and Defined Access if you want to pay in and withdraw money at any time and without incurring a charge. Virgin Money Cash ISAs can be opened online or in-store.

Virgin Money Cash ISA reviews help you find out what it’s like to be a customer. If you’ve used Virgin Money before, you can also leave a review and share your experience.

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Virgin Money Cash ISA reviews (40)

Annoying!

Annoying! Log in to platform quite frustrating. I have lots of accounts with various banks, and none have such an annoying log in. First you have to remember sort code, then customer number, then password, and finally have to request and enter passcode sent to phone. I honestly think I would take a slightly lower rate next time, and go with a bank which uses an app and touch login Reviewed on: 29th February 2024

A balanced company.

A balanced company offering a reasonable choice of products. Reviewed on: 14th February 2024

A Bit Fiddly to Manage

You can only access the ISA by using an app that often fails so it's hard to keep track of everything Reviewed on: 23rd August 2023

good range of rates according to your needs

They have an easy access ISA at a good rate and a fixed rate ISA at even better. Existing customers can get a bonus rate, and can transfer in to the fixed rate with ease. Although fixed term, one can make withdrawals if one needs access to ones money, only paying 60 days' interest penalty. This gives you the benefit of higher fixed term rates, but the flexibility to access your money if you need to. Reviewed on: 17th March 2023

good Cash ISA rate

App is OK and ISA rates are good Reviewed on: 16th March 2023

Cash ISA

Instant access cash ISA can be easily serviced online and offers a competitive rate of interest. Straight forward investment process. Reviewed on: 28th February 2023

Best interest rate at present.

Best interest rate at the moment with 2 penalty free withdrawals in 12 month period Reviewed on: 16th September 2021

Great Product

Easy to set up and at a decent rate. Some issues with validating identity but sorted in the end Reviewed on: 6th May 2020

HELPFUL STAFF

Easy to speak to staff in local branches. Reviewed on: 5th January 2020

Not bad

Not bad, not great. I'd recommend. Reviewed on: 15th April 2019

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