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Wise: Wise Account reviews

Name: Wise Account
Rating: 4.72 (115 reviews)

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4.77

Based on 115 reviews, last reviewed 16th Sep 2024

50% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

86%

2 star

Latest highest rating:

5

NAME AND OF THE IN SETTNG AGIAN BEEN A AS PROCESS_DIOR. UP&DOWN MONEY OVERFACE HERE&THERE.GOODTHANKGOOD. Reviewed on: 16th September 2024

Latest lowest rating:

1

Same as Revolut Unfortunately, it appears that Wise Bank has a history of treating their customers unfairly. There have been multiple reports of account closures with... Read more Reviewed on: 9th March 2023

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About this product

With a Wise Account, you can spend around the world, have a balance in any of 40+ currencies and send payments to over 80 countries.

The Wise Account isn’t a bank account, it’s a Money Service. You can get a linked Wise card, but you can’t get credit facilities like an overdraft. Wise has security measures built in to keep your money safe.

Wise Account reviews help you find out what it’s really like to be a customer. If you’ve used Wise before, you can also leave a review and share your experience.

Wise Wise Account reviews (115)

Review of the Wise, Wise Account:

Same as Revolut

Unfortunately, it appears that Wise Bank has a history of treating their customers unfairly. There have been multiple reports of account closures without any clear reason or explanation given to the customer. This is unacceptable behavior, and it can cause significant inconvenience and frustration for those affected. What makes matters worse is that Wise Bank does not seem to have a clear process for addressing customer concerns. When customers try to contact the bank for an explanation or resolution, they are often met with silence or vague responses that do not address their concerns. Overall, it is deeply concerning that a bank would treat their customers in such an unfair and disrespectful manner. Any financial institution should prioritize the needs and interests of their customers above all else, and it is clear that Wise Bank is not living up to this standard. If you are considering banking with Wise Bank, I would strongly advise caution and recommend exploring other options instead. Reviewed on: 9th March 2023

Great rates with a great card

Love the simplicity of the app and being able to use the card everywhere Reviewed on: 28th January 2020

Unreliable scam but what else could we expect?

TransferWise can close accounts without warning and steal your money. There's a reason this service sounds too good to be true, because it is. I would any day much rather pay high fees and high currency exchange rates to "real" banks knowing that my money is safe and sound rather than knowing that I could lose everything in a split-second and have no way of recovering it because of their useless support. Reviewed on: 27th January 2020

Best account for multi currency

Amazing company, best and cheapest international transfers, always transparent so not even 1p is hidden in fees, reliable and always provide best exchange rates. Its my #1 debit card to go while travelling. Reviewed on: 24th January 2020

Bad Enough!!

It is not good, and they are holding your money more than 3 days. Plus, they frozen my account and they have asked many documents. More importantly, their customer service is terrible. Reviewed on: 24th January 2020

Best company in market

More than just a good company, the support center e very good and helpful! Reviewed on: 19th January 2020

The best forex product out there

Been using it for a few years now and find it to be the best product overall for forex (and not international travel) Reviewed on: 19th January 2020

Easy, honest, clear

I can confidently use the app, feeling secure and that I know I am not being ripped off on fx rates. Processes are quick, in a consumer world that is crawling via the ‘old’ banks. No hidden charges. Easy to navigate. Reviewed on: 19th January 2020

Made it to become a standard

TransferWise became a standard of transfers, understanding the complexity of its transactions, they still are respectful to its clients and their customer service is professional Reviewed on: 20th December 2019

uses a smart new approach

TransferWise uses a smart new approach to allow people to send and receive money safely from abroad without the high fees added by most high-street banks. TransferWise is an online money transfer service, which lets you transfer money up to eight times more cheaply than with a bank. The system is beautifully simple. Reviewed on: 20th December 2019

Quick, efficient and MUCH cheaper than the banks!

Transferring over £1,000 to Hong Kong. Money was there within a couple of hours and both recipient and I received emails with updates along the way. Great service, easy to use, super quick and MUCH cheaper than doing it via my bank Reviewed on: 12th December 2019

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