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Zempler Bank (formerly Cashplus): Credit card reviews

Name: Credit card
Rating: 4.86 (4388 reviews)

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4.86

Based on 4,388 reviews, last reviewed 10th Oct 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Great easy simple card services and very good custo... Great easy simple card services and very good customer service had a to make a call about me statement adviser sort out the problem pretty quickly Reviewed on: 4th May 2025

Latest lowest rating:

1

Takes £4 every time you deposit cash despite the pos... Takes £4 every time you deposit cash despite the post office telling you it's free ?? how is that ?? Reviewed on: 10th October 2025

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About this product

A Zempler credit card is available if you have a personal income of over £15,000 or more.

There’s no annual or monthly fee, flexible repayment options and a credit limit review within the first six months.

Zempler credit card reviews help you find out what it’s really like to be a customer. If you’ve used Zempler Bank before, you can also leave a review and share your experience.

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Zempler Bank (formerly Cashplus) Credit card reviews (4388)

Good to have by your side.

Easy to use, clear and efficient. Reviewed on: 24th March 2021

Great

Great app easy to use as well. You can pay see how much you spent ect Reviewed on: 24th March 2021

Excellent bank

Helpful, easy to access, useful apps Reviewed on: 24th March 2021

Really good

Enjoyed being with Cashplus for 4 years really good Reviewed on: 24th March 2021

Excellent service

Excellent service, with no hidden extra charges. Would recommend them to family and friends. Cashplus also have a Easy app to use to keep on top of your spending. Reviewed on: 24th March 2021

Twice had funds removed from my current account without my authorisation

On one occasion had twice my monthly payment just taken from my account. No refund offered, they suggested I simply take it back off my Cashplus card. This was then subject to further withdrawal charges. More recently, I entered into a voluntary IVA over 4 months ago. Cashplus being a named party under this legally binding agreement. Out of nowhere had circa £900 removed from my account by Cashplus unknown to me! Phoned to tell them I had entered into an IVA. They couldn’t be less interested in assisting leaving me unable to pay my actual IVA, rent and other bills. Dreadful. Reviewed on: 24th March 2021

Great bank to work with

Never had any issues dealing with Cashplus bank, cards issued quickly, any issues resolved by customer service team promptly and professionally. Can't fault it Reviewed on: 24th March 2021

Simple, friendly and efficient

Simple to use, easy and friendly to contact. Efficient and effective wherever I have had to contact. Cannot fault the service I have received over the years. Reviewed on: 24th March 2021

Fantastic

Unique friendly service happy to gel knowledge Reviewed on: 24th March 2021

Great company

Easy to deal with, good service, never had any issues Reviewed on: 24th March 2021

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