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Zempler Bank (formerly Cashplus): Current accounts reviews

Name: Current accounts
Rating: 4.85 (7185 reviews)

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4.85

Based on 7,185 reviews, last reviewed 12th Jun 2025

99% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Excellent service and ontime resolution to the query Excellent service and ontime resolution to the query Reviewed on: 12th June 2025

Latest lowest rating:

1

Worst of them all Insane charges, poor customer support, how are they even in this award Reviewed on: 9th April 2025

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About this product

Zempler Bank offer two personal current accounts – the Freedom account and the Activeplus account.

The Freedom account has no monthly fees and the Activeplus account is £5.95 per month. There may be fees for sending money and withdrawing or paying in cash. Both accounts come with the option to add on an overdraft.

Zempler Bank reviews help you find out what it’s really like to be a customer. If you’ve used Zempler before, you can also leave a review and share your experience.

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Zempler Bank (formerly Cashplus) Current accounts reviews (7185)

Stress free

Simple, easy to use and worry free banking. From the first using the bank I’ve found it very trustworthy. Excellent work Reviewed on: 27th February 2025

Super First Class Service

Always been given a first rate efficient service. Can't fault them. Reviewed on: 27th February 2025

Happy all round with Zempler Bank, been with them si...

Happy all round with Zempler Bank, been with them since CashPlus times Reviewed on: 27th February 2025

Customer service

I have a good experience with zempler bank as it has a great customer service with helpful staffs Reviewed on: 27th February 2025

Bank vote

Very pleased with everything that the bank does keeping me well informed with things that are happening. Reviewed on: 27th February 2025

I don't have a debit account with a bank just saving...

I don't have a debit account with a bank just saving account. I got this card a few years ago, as a prepaid debit card. Easy to set up and use. I can load it easy with money at my local Post Office. I have had no issues so far. Use it online and now as well some small purchases at shops. Reviewed on: 27th February 2025

Easy to use quick to transfer money

Easy to use quick to transfer money Reviewed on: 27th February 2025

I just use you for a touch card - contactless payments.

I just use you for a touch card - contactless payments. Usually with small amounts. I don't entirely believe that a contactless card is safe and the fact that I pre-load my zemplar card with limited amounts of money and it isn't linked to a bank account makes me feel safer Reviewed on: 27th February 2025

Was looking for a bank and Zempler came to the rescue

I was looking for a bank for a while to suit all my everyday needs and Zempler does it all great customer service easy banking overall an amazing experience.. Reviewed on: 27th February 2025

Excellent bank and app

They gave me a bank account when most others wouldn't. They don't have that silly video verification like Monzo etc. It's perfect for my needs. Reviewed on: 27th February 2025

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