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Zopa: Personal loan reviews

4.91
Based on 69,084 reviews, last reviewed 19th May 2026
14% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
95%
See only 4 star reviews
5%
See only 3 star reviews
0%
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0%
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0%

Latest highest rating:

5

Easy to us app and find information Easy to us app and find information Reviewed on: 19th May 2026
Paul B's avatar
Paul B

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026
John 's avatar
John

About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Zopa Personal loan reviews (69084)

Brilliant fast no hassle service.

5
I had a loan that came to an end and needed another one quickly.. My new Zopa was so fast and easy to arrange. Very impressive. Reviewed on: 4th January 2018

Easy to set up

5
I used Zopa for a car loan and found it very easy to set up. I like the online account area as it is easy to see what the brake down of my payments are and how many more are still to go. Nice transparent service. No issues at all. Reviewed on: 4th January 2018

Excellent Service and Rates

5
Zoopla provide an excellent service and rates. I would only use Zoopla for my loans in the future . Excellent Reviewed on: 4th January 2018

Good product, but expensive fees.

4
Very expensive fees, but not a bad interest rate and feels better borrowing from peers than increasing the profits of the High Street Banks Reviewed on: 4th January 2018

Excellent customer service

5
I have been in an unfortunate position in that I am currently struggling to pay my debts off due to a household decrease in income. Zopa have been extremely helpful in allowing me 6 months to pay a reduced rate until we can sort things out and then return to my normal no they payments. I would be seriously struggling if they were not so helpful and for that I am grateful. They were very quick to deal with and have had 1 to 1 direct contact whilst sorting out the arrangements. Reviewed on: 4th January 2018

Excellent

5
I would recommend zopa because good rates, not like some banks charge and also because of there excellent all round service. I recommended zopa to a friend and they helped when there bank wouldn't. I will not go anywhere else. Keep up the good work Zopa Reviewed on: 4th January 2018

Brilliant and Very Supportive

5
I wanted to treat myself and girlfriend to a nice holiday last year. Zopa supported me with the funds to allow us to enjoy a lovely get away in tenerife. I would certainly use zopa again. Thank you very much Zopa. Alex Reviewed on: 4th January 2018

Great for small loans

4
They were able to provide a small loan over a short period at a better rate than larger banks. Not had any issues Reviewed on: 4th January 2018

Excellent

5
Just recommended my Daughter ....... She has been approved . Reviewed on: 4th January 2018

One word, amazing

5
Zoos have never failed to help me when I have needed that little extra for a car or home improvement. Within seconds I get a response and if I have ever needed to call customer service their staff are lovely,. Friendly and always willing to go out of their way to assist. Would highly recommend to anyone as the whole experience has been great and they have been there when I needed it most Reviewed on: 4th January 2018

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