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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.91 (69084 reviews)

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4.91

Based on 69,084 reviews, last reviewed 19th May 2026

14% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Easy to us app and find information Easy to us app and find information Reviewed on: 19th May 2026

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Zopa Personal loan reviews (69084)

Excellent Service

From application to receiving the funds, everything was done in a timely manner and everything clearly set out. I would highly recommend Zopa to people looking for loans as I feel the rates are reasonable. Reviewed on: 4th January 2018

Highly recommend

I received excellent customer service. Quick decision, no pressure. Constant reviews of offers. Reviewed on: 4th January 2018

Fantanstic

I applied for a loan and received confirmation within 1 minute. Money was in the bank within a few days. So easy. Was even able to change my direct debit date on the app with such ease Reviewed on: 4th January 2018

Recommended to me and Ive recommended to everyone

Zopa helped me massively, but what sold it was the low payback amounts and how easy and nice they are to deal with. Accessing and paying the loan has been very easy and fuss free. I recommend them to anyone I meet. Reviewed on: 4th January 2018

Easy to apply and upfront with the interest I would be paying.

Fair and honest loan company, don't get to say that much! Hassle free experience and would use again if I needed to. Reviewed on: 4th January 2018

excellent service

excellent customer service and peace of mind very responsive and quick service and action. very helpful and good advice given. loan given repayment is afforadable. cant go wrong. would recommend Reviewed on: 4th January 2018

Seemless and efficient

I wanted to get a new car and had a number of finance packages to consider. Have reviewed the possibility of financing through the dealer, leasing a vehicle, obtaining a loan through my high street bank and Zopa I found Zopa were the easiest to deal with as well as the quickest and most efficient in providing the money. I haven’t had a issue since and they’ve been very accommodating when I have needed to change payment dates. Would highly recommend. Reviewed on: 4th January 2018

Fantastic Service

Using Zopa is a very easy experience, the website is very clear and informative and there is nothing hidden, just an open and honest company, I had a query with my loan and contacted customer service they were very fast to respond and helped me out. I would definitely recommend this business to other people. Reviewed on: 4th January 2018

Reliable, trustworthy and helpful.

No fuss, money quickly transferred, option to overpay when we’re able. Reviewed on: 4th January 2018

Fast decision,fair apr cash in your bank account within days

Applied Thursday and I was approved, Monday the cash was in the bank. Reviewed on: 4th January 2018

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