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Zopa: Personal loan reviews

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4.94
Based on 65,247 reviews, last reviewed 13th Jun 2025
81% decrease in 5 star reviews
in the past 90 days
83% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
95%
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5%
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0%
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0%
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Latest highest rating:

5

Honest company, rare! The loan details are clear and precise the interest rate was excellent. Changing payment dates has been simple without any forfeit. Just appear to be ... Read more Reviewed on: 13th June 2025
Bubbleicious's avatar
Bubbleicious

Latest lowest rating:

1

Poor customer service Paid off my loan early well over a month ago. Still showing as a debt on my credit report. Inaccurate payment details shown on credit report too. Made... Read more Reviewed on: 4th May 2025
Julie E's avatar
Julie E
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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Zopa Personal loan reviews (65247)

Long standing excellent service

5
I have used zopa for about 7 years and never experienced any negative issues. They are always quick to respond and offer amazing offers and competitive rates. Their customer service is very professional and always answer my queries in a timely manner. Reviewed on: 11th January 2024
Rachel K's avatar
Rachel K

Zopa, well worth considering

5
Zopa, for the type of finance i was able to get were simply the best.Easy to deal with professional, quick to respond and always efficient in a friendly way. Reviewed on: 11th January 2024
Gerard Samuels's avatar
Gerard Samuels

I have had 2 loans through Zopa and the service was...

5
I have had 2 loans through Zopa and the service was excellent. You have the choice of how much you want to borrow and the length of time you want to pay it back. The money was in my account not long after my application was approved, which was great. The app is a very useful tool, it details your loan, how much is left to pay, whether you are eligible for another loan etc. I would definitely use Zopa again if I ever needed another loan. Reviewed on: 11th January 2024
lollyc31's avatar
lollyc31

Simple to use

5
The app is handy and the loans simple to navigate Reviewed on: 11th January 2024
Sharde K's avatar
Sharde K

My loan application process was short and simple.

5
My loan application process was short and simple. I received my loan in record time. ZOPA's App is the best in managing your account and payment transactions. If l needed another loan in the future Zopa is my first preference. The Interest rate was reasonable given the obtaining economic hardship in UK at the moment. Reviewed on: 11th January 2024
Rumbidzai D's avatar
Rumbidzai D

The whole process was handled qud efficientl...

5
The whole process was handled quickly and efficiently and the loan was approved within a couple of days. This is the second time I've had a Zopa loan and would certainly use them again. Reviewed on: 11th January 2024
frederick lowe's avatar
frederick lowe

Very excelent recomand evreyon and good castemes

5
Very excelent recomand evreyon and good castemes Reviewed on: 11th January 2024
Adrian N's avatar
Adrian N

First Class Lender

5
Excellent customer services and quick response times Reviewed on: 11th January 2024
YC's avatar
YC

Fantastic overall - app gives me total control and p...

5
Fantastic overall - app gives me total control and peace of mind Reviewed on: 11th January 2024
Hasanein Ba-Alawi's avatar
Hasanein Ba-Alawi

Excellent service, friendly staff, would recommend

5
Excellent service, friendly staff, would recommend Reviewed on: 11th January 2024
Marie Jordan's avatar
Marie Jordan

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