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Zopa: Personal Loan reviews

Name: Personal Loan
Rating: 4.94 (62775 reviews)

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4.94

Based on 62,775 reviews, last reviewed 26th Feb 2025

167500% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Excellent Brilliant, the questions were easy and simple. Very user friendly and super fast! Reviewed on: 26th February 2025

Latest lowest rating:

2

I like it and i am honorable I like it and i am honorable i will keep in touch Reviewed on: 17th January 2025

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About this product

Zopa personal loan reviews on Smart Money People are honest reviews. If you're trying to determine whether this is the right personal loan for you, reading our Zopa personal loan reviews can help you to find out what other people have to say. Smart Money People launched in October 2014 to help people like you to find the best personal loans. If you have used a Zopa personal loan, we'd love you to write a quick review too.

Zopa Personal Loan reviews (62775)

Review of the Zopa, Personal Loan:

Utterly incompetant

Thanks for your review! Zopa Add photo Your review is pending.Read more Hayley Capel 3 reviews GB Utterly incompetant! Zopa advised me I was preapproved for a £7500 consolidation loan. I wasn't looking for a loan but it was offered and after some consideration thought, yes ok I'll go for it, reduce some interest/payments and free up some cash. They needed to confirm my income so I gave them access to my bank account, added payment details signed the forms etc. This was Saturday afternoon, by Sunday morning I recieved an email from them telling me they were unable to confirm my income ?!?!?!? I get paid every month, the same as everyone else into the bank account I gave them access to. OK, fine I thought I'll upload a payslip.....dated in the last 5 weeks and showing that I actually earn £1000 more per annum than I have added to the application. By the next morning....guess what......another email telling me they unable to confirm my income ?!?!?! It's a pdf payslip in the format they asked for but apparently that was still insufficient. I call them and speak to the most nonchalant and unaffected customer service representative who when I explain I am concerned my application may be declined because there seems to be an issue with the documentation I keep trying to upload. She goes off and approximately 3 minutes later comes back and tells me I should ignore the email. Guess what?! Today I get an email from them telling me they have declined the application I submitted for the loan THEY OFFERED me! I am raging! My borrowing power is 6, its a consolidation loan that they OFFERED TO ME not that I applied for or was even considering and they have declined me based on my affordability and income? I now have a hard search on my file which I only agreed to because the loan was 'preapproved' and no loan! They did this to my Husband aswell! If you are going to do this then at least change the wording 'preapproved dependant on circumstances' so at least consumers have the full facts before falling into a honey trap! I have a credit card with them which I will be paying off as soon as possible and closing the account as I refuse to do business with a bunch of incompetent clowns such as zopa! Absolutely disgusting! Reviewed on: 16th January 2024

I found the rates competitive and the service first...

I found the rates competitive and the service first class Reviewed on: 18th January 2025

Fair priced loan

I had struggled with other companies to find a fairly priced personal loan deal due to temporary financial difficulties in previous years. I got a great affordable deal for £10K over three years with Zopa. Reviewed on: 18th January 2025

I got a loan from Zopa which helped me clear my debt...

I got a loan from Zopa which helped me clear my debts and improve my credit score, all with a new lower monthly payment and this has helped me in more ways than I could have imagined as it takes that stress of wondering how you are going to pay for your bills and cards whilst trying to reduce outgoings and improving your credit score - they are amazing and I have recommended many people to look at Zopa, I have a credit card, current account and a savings account with them all of which I have money in and pay my card off in full each month- Thank you Zopa keep doing what you are doing! Reviewed on: 18th January 2025

I have always had good service from Zopa and their d...

I have always had good service from Zopa and their decision making is quick Reviewed on: 18th January 2025

Good company to deal with.

Good company to deal with, the Zopa App works well and I have had no issues at all. Reviewed on: 18th January 2025

Superb products and services

Easy to use app, pay balance off early or submit repayments at any time. Credit Card is the lowest interest rate I've seen. Personal loans are arranged without fuss and into one's account within 2 x hours. Superb products and services. Reviewed on: 18th January 2025

Could be better rates on loans, easy to use app

Could be better rates on loans, easy to use app Reviewed on: 18th January 2025

My loan was quickly approved with very good interest...

My loan was quickly approved with very good interest rate. Reviewed on: 18th January 2025

Super fast efficient loans with Zopa

I applied for a loan with Zopa on my phone. The whole process was simple and easy. My application was accepted immediately and the loan was in my account within a couple of hours. The interest rate was very reasonable which was great. Reviewed on: 18th January 2025

Zopa was easy to communicate and get help from thwn

Zopa was easy to communicate and get help from thwn Reviewed on: 18th January 2025

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