I had an account with coop for 3 years and eventually closed my account as I had to have one else where due to where I worked. I soon opened an account with co-op again after realising how accessible they are in comparison to other providers. The 24 hour phone line and Internet banking app are all I've ever needed to use and the staff are always friendly and sound like real, down to earth people. I've never had a problem with them and when I had my card stolen and used by someone else, they sorted it out right away. They once even wrote to me to tell me they'd realised they'd not paid me enough interest on my account 2 years ago and sent a cheque with the amount, during the period I'd closed my account with them. Can't expect much more from them.
Reviewed on: 30th November 2016
The interest rate on my loan offer was almost 3 times the rate shown online. Got an email saying my credit agreement had been posted first class on a Thursday however it arrived the following Wednesday dated with Tuesdays date. Everything seemed to be outlined but wasn't the easiest of reading. Hoping it's onwards and upwards from here.
Reviewed on: 30th November 2016
