Our Business Services

Smart Money People is the UK’s leading review and insight platform for financial services. Firms of all sizes work with Smart Money People to obtain powerful customer insight and to deliver better products and services.

Our customer insight powers a better financial world.

What we offer

360° Dashboard
A market-moving customer insight solution that delivers competitive benchmarking, helps firms to reduce complaints, and builds better products.
Research
We deliver customer insight and highly actionable research that leverages our consumer panel.
360° Ratings
A unique 360° rating that incorporates our unique customer insight with market intelligence to help better guide consumers.
Review Management
We provide a review management service for firms that want to engage with their customer feedback.
Our Awards
We run three leading customer-centric awards that help us to find the best providers on the market.
Review Syndication
We work with partners such as comparison sites to enable them to display our reviews on their sites.

Our Experience

Want To Hear More?

Our team is led by Mike Fotis, an experienced financial services consultant and thought leader. Contact Mike to hear more about Smart Money People today:

Our Insights

Insight from the Smart Money People team.

Today the FCA is due to release its H2 2016 complaints data. Thanks to PS15/19 the way complaints data is published is set to change for the better. Here's our insight and analysis.

A round-up of our 5 key themes for 2017! We use our insight to talk complaints, insurance, challenger banks and more!