Analytics dashboard
Our advanced analytics dashboard lets you easily analyse reviews and uncover key insights, putting the power of data in your hands.
Here’s how the dashboard delivers value to your business:
Uniquely trained data models from our specialist data team
Interactive user interface that lets you easily dive deep into your data
Real-time insights to help you make informed decisions promptly
“A powerful factor in our insight is our ability to compare performance against the whole industry and our specific peer group.”
Paul McWeeney, Head of Member Excellence, Darlington Building Society
Benchmark your performance against competitors
See where you stand
Your insights dashboard gives you a clear, data-driven view of where you stand in the industry.
Compare your scores
Compare and contrast your satisfaction scores with your peers, competitors, and the wider sector to understand your position.
Spot strengths and gaps
Identify where you're excelling and uncover opportunities for improvement - helping you stay ahead of the competition.
Understand the ‘why’ behind your scores
Uncover NPS drivers
Go beyond the numbers with deep insights into your Net Promoter Score (NPS) drivers.
Reveal customers themes
Our dashboard gives key themes from customer reviews, revealing exactly what’s influencing your NPS - both positively and negatively.
Drive meaningful change
Pinpoint the factors that delight your customers and those that may be holding you back, so you can take meaningful action to improve customer experience and brand perception.
Find the right plan for your business
Get started
To start benefiting from our data and insights, complete the form below. We’ll be in touch within one business day.
More of what we offer
Collect reviews
Easily gather reviews with unlimited review invites at no extra charge, making it easy to grow your review numbers, gain valuable feedback, and build a stronger reputation.
Close your insight gaps
Address insight gaps by capturing valuable data at key touchpoints - tracking the impact of changes on customer and broker satisfaction.