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Scottish Building Society reviews

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Rated Excellent 4.81/5

Scottish Building Society reviews

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Verified business
Last reviewed within 7 days
See more on their website

Review summary

People rate this company as Excellent based on 2,607 product reviews

Average score of 4.81/5
5 star
86%
4 star
11%
3 star
1%
2 star
1%
1 star
1%
Reviews for Scottish Building Society have trended negatively over the past 90 days

Latest positive rating

5/5

A very positive experience

A very positive experience in setting up then extending a mortgage with my daughter for her flat, Scottish Building Society mortgage advisors from the outset... A very positive experience in setting up then extending a mortgage with my daughter for her flat, Scottish Building Society mortgage advisors from the outset were very straightforward to communicate with. Have been a few hiccups in the process but their team have been consistently helpful & approachable . Read more Read less

{"display":"A Hughes","full_name":"A Hughes","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Mortgages
A Hughes 24th June 2025

Latest negative rating

2/5

Behind the times

Long wait for mail. Poor online process. Behing the times.

Savings
Verified source 23rd May 2025

About Scottish Building Society

Scottish Building Society are as true to our purpose today as the day we were founded in 1848– we help the people of Scotland and beyond to buy homes and save for the future by providing uncomplicated financial products in a reassuring and friendly way.

Scottish Building Society at a glance

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Reviews for Scottish Building Society

Showing 11 of 2607 company reviews Last reviewed within 7 days

A very positive experience

Mortgages 24th June 2025

A very positive experience in setting up then extending a mortgage with my daughter for her flat, Scottish Building Society mortgage advisors from the outset... A very positive experience in setting up then extending a mortgage with my daughter for her flat, Scottish Building Society mortgage advisors from the outset were very straightforward to communicate with. Have been a few hiccups in the process but their team have been consistently helpful & approachable . Read more Read less

Rated Excellent 5/5
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Helpful, caring support at SBS

Savings 16th June 2025

I was widowed a year ago and have received considerate treatment in sorting out our joint accounts. On this visit I was updating accounts for... I was widowed a year ago and have received considerate treatment in sorting out our joint accounts. On this visit I was updating accounts for my grandsons and myself and having the passbooks updated. Shirley McIntosh dealt with me and, as usual, I was treated with kindness and consideration and given clear information about the accounts. We discussed the appropriateness of these accounts for my circumstances. Read more Read less

Rated Excellent 5/5
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  • 5/5

    Friendly informative efficient

    Traditional service, Personal Attention. Good old fashioned building society Ethos.

    Savings
    Verified source 28th May 2025
  • 5/5

    Value , Respect, Excellence

    As expected the usual high standard.

    Savings
    Verified source 28th May 2025
  • 5/5

    Good traditional service

    Range of service options bonds and ISAs competitive rates.

    Savings
    Verified source 28th May 2025
  • 5/5

    High Quality Friends

    Impeccable service as always, Quick and efficient. Looks after us and our dog.

    Savings
    Verified source 28th May 2025
  • 5/5

    Excellent

    Good rates, Like the face to face aspect.

    Savings
    Verified source 28th May 2025
  • 5/5

    Reliable, traditional, Competitive

    Passbooks are still very much practical and worthwhile and should be retained.

    Savings
    Verified source 28th May 2025
  • 5/5

    Fantastic if I had money I would invest here

    Brilliant to talk to an advisor. Very professional and friendly and approachable. Easy to talk to about a sensitive subject.

    Savings
    Verified source 28th May 2025
  • 5/5

    In branch service review

    What a great local branch, staff always helpful and welcoming.

    Savings
    Verified source 28th May 2025
  • 5/5

    Friendly No complaints

    Friendly, staff and great rates.

    Savings
    Verified source 28th May 2025

    Products from Scottish Building Society

    Showing all products offered by Scottish Building Society

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