Clear advice. Excellent service. Easy to talk to.

Very efficient when renewing savings. Should make it easier for customers to get their cash if not investing. Customers should be notified of interest earned.

Have always loved and valued the Scottish Building Society. A rare service nowadays in Scotland. Disappointed that you no longer have a satellite office but... Have always loved and valued the Scottish Building Society. A rare service nowadays in Scotland. Disappointed that you no longer have a satellite office but I understand the need to keep our costs down and interest rates competitive. Read more Read less

Opening a savings account was easier. No appointment required and your colleagues completed the application on our behalf. Like having a passbook and face-to-face savings.... Opening a savings account was easier. No appointment required and your colleagues completed the application on our behalf. Like having a passbook and face-to-face savings. More branches if possible would be good (e.g. Falkirk). Read more Read less

Once again, excellent service from Mudassar.

Used the building society when there was a local branch but when that closed it was not convenient or easy to access.

Small friendly branch, very helpful. No privacy at desk if branch is busy though.

Ease of access and efficient operation with helpful and pleasant staff.

The staff were very helpful, the main reason for opening account was the Society is Scottish and has no connections to any English banks. A... The staff were very helpful, the main reason for opening account was the Society is Scottish and has no connections to any English banks. A more local branch would be handy. Read more Read less