Application over the internet was easy and straightforward. Instructions for online access received a couple of days later, details on how to fund account also... Application over the internet was easy and straightforward. Instructions for online access received a couple of days later, details on how to fund account also easy and straightforward to do. So far so good. Very satisfied. Read more Read less

Loraine is excellent and extremely knowledgeable about SBS products and services, helping us to choose the best products every time, much appreciated. Mudassar is also... Loraine is excellent and extremely knowledgeable about SBS products and services, helping us to choose the best products every time, much appreciated. Mudassar is also an excellent branch manager at SBS Glasgow, welcoming customers and providing a cup of team, very friendly and professional. Read more Read less

Customer service is superb and interest rates very favourable. I find the limied opening hours a bit inconvenient, especially the one hour lunchtime closure in the middle of the day.

The people at the end of the phone are helpful. Just wish you could improve the Royal Mail.

Fantastic all round. Audrey in Galashiels was amazing and so helpful, kind and clear at a difficult time when my mother is dying. SBS have... Fantastic all round. Audrey in Galashiels was amazing and so helpful, kind and clear at a difficult time when my mother is dying. SBS have by far been the best bank/building society I have dealt with. Read more Read less

You can go into branch and have a face-to-face meeting, no appointment required. Staff are helpful and friendly.

Opening my ISA was straightforward and I was given relevant information.

From the moment you enter you're made welcome - very helpful staff.

You're in Scotland. I like feeling my money is in Scotland and you're a mutual (we're a mutual!) and that feels good too. Your online... You're in Scotland. I like feeling my money is in Scotland and you're a mutual (we're a mutual!) and that feels good too. Your online banking system is easy to use, your info is clear, your people very friendly and helpful. All good. Your interest rates good too. You make it all feel easy. Read more Read less