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Yorkshire Building Society reviews

Yorkshire Building Society Logo
Rated Good • 4.40/5

Yorkshire Building Society reviews

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Unverified business
  • Manage your account or policy via an app or website
    Manage your account or policy via an app or website
  • Positioned as being a socially responsible organisation
    Positioned as being a socially responsible organisation
  • FCA approved and regulated
    FCA approved and regulated
  • UK-based contact centre
    UK-based contact centre

Review summary

People rate this company as Good based on 158 product reviews

Average score of 4.40/5
5 star
75%
4 star
11%
3 star
3%
2 star
0%
1 star
11%
Reviews for Yorkshire Building Society have trended negatively over the past 90 days

Latest positive rating

5/5

YBS Cash ISAs

Online access to accounts and email reminders of maturity dates and options. Reasonable interest rates and variety of account types

{"display":"Paul Davies","full_name":"Paul Davies","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Cash ISA
Paul Davies 14th June 2025

Latest negative rating

1/5

Poor ID checking

I opened a new account having been a member for years and they asked for new ID which they wouldn't accept

{"display":"David Y","full_name":"David Y","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Savings
David Y 21st June 2024
See more reviews for Yorkshire Building Society products

About Yorkshire Building Society

Yorkshire Building Society can trace its roots right back to 1864 when Huddersfield Equitable Permanent Benefit Building Society was established.

As a mutual, Yorkshire Building Society is owned by its members. With no shareholders to pay, it can offer better products and services. Yorkshire Building Society has online banking and a mobile app to make it easier for members to access their accounts.

Yorkshire Building Society offer a wide range of savings accounts, mortgages, home and life insurance.

Yorkshire Building Society at a glance

Contact details

Phone
0345 1200 100
Social media

Reviews for Yorkshire Building Society

Showing 11 of 158 company reviews

YBS Cash ISAs

Cash ISA • 14th June 2025

Online access to accounts and email reminders of maturity dates and options. Reasonable interest rates and variety of account types

{"display":"Paul Davies","full_name":"Paul Davies","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5/5
Read more product reviews

No reason to look elsewhere

Cash ISA • 13th June 2025

I've been a customer of YBS for some years now and the fact that I've stayed with them is testament to the service I've received

{"display":"Karen Wilkinson","full_name":"Karen Wilkinson","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5/5
Read more product reviews
  • 5/5

    Very simple app to use and good interest rate at 5.2%

    I have 2 cash ISAs with YBS - the only thing I dislike is that they close the account and stop you putting any more... I have 2 cash ISAs with YBS - the only thing I dislike is that they close the account and stop you putting any more in it quickly, however now I know this, I'll just wait until I have the amount I want to save each year. Great interest rate of 5.2% on one of them and the app is really simple to use. Read more Read less

    {"display":"GlassPigeon","full_name":"GlassPigeon","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Cash ISA
    GlassPigeon 7th April 2025
  • 5/5

    everything works great and get a good interest rate

    everything works great and get a good interest rate

    {"display":"Matt B","full_name":"Matt B","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Help to Buy ISA
    Matt B 2nd April 2025
  • 5/5

    Easy to use ,with Excellent Interest Rates

    Easy to set up account and very good interest rates. Friendly!

    {"display":"MikeHereford","full_name":"MikeHereford","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    MikeHereford 2nd April 2025
  • 5/5

    Mortgage service is second to none, and they have re...

    Mortgage service is second to none, and they have really friendly staff who explain everything clearly.

    {"display":"Rosie N","full_name":"Rosie N","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 4/5

    Good rates

    Good rates. Clear communication. Easy to use online platform.

    {"display":"DevonC","full_name":"DevonC","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    DevonC 1st March 2025
  • 5/5

    Great choice of savings account.

    Great choice of savings account. Keeps you informed regularly. Branches to go into

    {"display":"Sue ARROWSMITH","full_name":"Sue ARROWSMITH","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Sue ARROWSMITH 26th February 2025
  • 5/5

    A very good building society

    A very good building society with an excellent range of products offering decent interest rates. Their customer service is good but it is simple to manage your accounts online.

    {"display":"Elizabeth Hoyle","full_name":"Elizabeth Hoyle","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Cash ISA
    Elizabeth Hoyle 26th February 2025
  • 5/5

    Simple account set-up and great rates

    Simple account set-up and great rates

    {"display":"Nick S","full_name":"Nick S","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Nick S 6th February 2025
  • 5/5

    Fixed rate bond

    Because I have held a savings account with the Yorkshire my loyalty was rewarded with the offer of a fixed rate bond paying 6%

    {"display":"Mrs Steele","full_name":"Mrs Steele","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Bond
    Mrs Steele 4th September 2024

    Products from Yorkshire Building Society
    Showing products offered by Yorkshire Building Society

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