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Yorkshire Building Society reviews

Yorkshire Building Society Logo
Rated Good • 4.31/5

Yorkshire Building Society reviews

Unverified business
Last reviewed within 21 days
  • Manage your account or policy via an app or website
    Manage your account or policy via an app or website
  • Positioned as being a socially responsible organisation
    Positioned as being a socially responsible organisation
  • FCA approved and regulated
    FCA approved and regulated
  • UK-based contact centre
    UK-based contact centre

Review summary

People rate this company as Good based on 149 product reviews

Average score of 4.31/5
5 star
75%
4 star
11%
3 star
3%
2 star
0%
1 star
11%
Reviews for Yorkshire Building Society have trended positively over the past 90 days

Latest positive rating

5/5

Simple account set-up and great rates

Simple account set-up and great rates

{"display":"Nick S","full_name":"Nick S","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Savings
Nick S 6th February 2025

Latest negative rating

1/5

Poor ID checking

I opened a new account having been a member for years and they asked for new ID which they wouldn't accept

{"display":"David Y","full_name":"David Y","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Savings
David Y 21st June 2024
See more reviews for Yorkshire Building Society products

About Yorkshire Building Society

Yorkshire Building Society can trace its roots right back to 1864 when Huddersfield Equitable Permanent Benefit Building Society was established.

As a mutual, Yorkshire Building Society is owned by its members. With no shareholders to pay, it can offer better products and services. Yorkshire Building Society has online banking and a mobile app to make it easier for members to access their accounts.

Yorkshire Building Society offer a wide range of savings accounts, mortgages, home and life insurance.

Yorkshire Building Society at a glance

Contact details

Phone
0345 1200 100
Social media

Reviews for Yorkshire Building Society

Showing 11 of 149 company reviews • Last reviewed within 21 days

Simple account set-up and great rates

Savings • 6th February 2025

Simple account set-up and great rates

{"display":"Nick S","full_name":"Nick S","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5/5
Read more product reviews

Fixed rate bond

Bond • 4th September 2024

Because I have held a savings account with the Yorkshire my loyalty was rewarded with the offer of a fixed rate bond paying 6%

{"display":"Mrs Steele","full_name":"Mrs Steele","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5/5
Read more product reviews
  • 5/5

    Good range of higher interest savings rates and very...

    Good range of higher interest savings rates and very easy website

    {"display":"N D","full_name":"N D","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    N D 24th August 2024
  • 5/5

    Wonderful organisation, they care and that’s rate

    Wonderful organisation, they care and that’s rate

    {"display":"Debbie","full_name":"Debbie","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Fixed Rate Mortgage
    Debbie 23rd August 2024
  • 5/5

    Yorkshire Building Society

    Easy to use online banking but also happy that there is a physical branch within 10 miles of my home where the staff are helpful.... Easy to use online banking but also happy that there is a physical branch within 10 miles of my home where the staff are helpful. They also reward you with better rates for loyal customers. Read more Read less

    {"display":"Celia Lai","full_name":"Celia Lai","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Celia Lai 23rd August 2024
  • 5/5

    Excellent rates and care about customers

    Excellent rates, online and branches, helpful and friendly staff. They care about their customers.

    {"display":"Sandra","full_name":"Sandra","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Sandra 2nd August 2024
  • 5/5

    Saw Isabelle who explained everything we needed to k...

    Saw Isabelle who explained everything we needed to know transacted our business in a superb businesslike manner and completed two new investments in less than... Saw Isabelle who explained everything we needed to know transacted our business in a superb businesslike manner and completed two new investments in less than twenty minutes. What a pleasant experience Read more Read less

    {"display":"David","full_name":"David","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Cash ISA
    David 19th July 2024
  • 1/5

    Poor ID checking

    I opened a new account having been a member for years and they asked for new ID which they wouldn't accept

    {"display":"David Y","full_name":"David Y","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    David Y 21st June 2024
  • 5/5

    Great service

    Great service and products. Recommended..

    {"display":"claire roach","full_name":"claire roach","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5/5

    Best rates

    YBS offer members higher interest rates to some of their savings accounts meaning you are rewarded for your loyalty

    {"display":"Anne Hamilton","full_name":"Anne Hamilton","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Anne Hamilton 24th May 2024
  • 5/5

    Bereavement

    They were very helpful when my husband died.

    {"display":"Hilary","full_name":"Hilary","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Hilary 24th May 2024

    Products from Yorkshire Building Society
    Showing products offered by Yorkshire Building Society

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