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Marsden Building Society reviews

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Rated Excellent 4.94/5

Marsden Building Society reviews

Verified businesses always have up to date contact details and can respond to reviews.

Verified business
Last reviewed within 7 days

Review summary

People rate this company as Excellent based on 4,608 product reviews

Average score of 4.94/5
5 star
96%
4 star
4%
3 star
0%
2 star
0%
1 star
0%
Reviews for Marsden Building Society have trended positively over the past 90 days

Latest positive rating

5/5

Single point of contact and easy communication.

Single point of contact and easy communication.

{"display":"Simon J","full_name":"Simon J","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Mortgages
Simon J 5th November 2025

Latest negative rating

1/5

In branch service review

Convenient and staff are friendly, courteous and knowledgeable.

Savings
Verified source 28th February 2025

About Marsden Building Society

As a mutual organisation, Marsden Building Society operates solely for the benefit of members and not external shareholders.

The Marsden was founded in 1860 and was called the Great and Little Marsden Permanent Benefit Building Society.

Marsden Building Society is award winning and offers a range of products across savings, mortgages, insurance and life planning.

Marsden Building Society at a glance

Contact details

Website
Visit provider website

Reviews for Marsden Building Society

Showing 11 of 4608 company reviews Last reviewed within 7 days

Single point of contact and easy communication.

Mortgages 5th November 2025

Single point of contact and easy communication.

Rated Excellent 5/5
Read more product reviews

Very approachable staff members.

Mortgages 4th November 2025

Very approachable staff members.

Rated Excellent 5/5
Read more product reviews
  • 5/5

    In branch service review

    All is very good, service, communication and explanations and smiley staff.

    Savings
    Verified source 31st October 2025
  • 5/5

    In branch service review

    Staff are approachable and exceptional and welcoming.

    Savings
    Verified source 31st October 2025
  • 5/5

    In branch service review

    Customer service is excellent. Both in branch and on the phone. Julie routine was patient and understanding and complex needs. Very good.

    Savings
    Verified source 31st October 2025
  • 5/5

    In branch service review

    Pleasant staff and informative. Local society with branches in towns.

    Savings
    Verified source 31st October 2025
  • 5/5

    In branch service review

    Excellent customer service. Never feel rushed, always happy to answer queries. This applies to all the members of staff.

    Savings
    Verified source 31st October 2025
  • 5/5

    In branch service review

    Smashing attention from everyone in branch. Thank you.

    Savings
    Verified source 31st October 2025
  • 5/5

    In branch service review

    Get Wi-Fi in so that bank transfer can be done in office.

    Savings
    Verified source 31st October 2025
  • 5/5

    In branch service review

    Branch and phone accessible, pleasant staff. Personalised nature of account causes confusion took +2 calls for me to understand.

    Savings
    Verified source 31st October 2025
  • 5/5

    In branch service review

    I love that there is a still a local high street branch, nicely decorated, staffed by friendly helpful people and welcoming to us and our two dogs.

    Savings
    Verified source 31st October 2025

    Products from Marsden Building Society

    Showing all products offered by Marsden Building Society

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