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Marsden Building Society reviews

Marsden Building Society Logo
Rated Excellent • 4.93/5

Marsden Building Society reviews

Verified businesses always have up to date contact details and can respond to reviews.

Verified business
Last reviewed within 7 days
See more on their website

Review summary

People rate this company as Excellent based on 4,091 product reviews

Average score of 4.93/5
5 star
96%
4 star
4%
3 star
0%
2 star
0%
1 star
0%
Reviews for Marsden Building Society have trended positively over the past 90 days

Latest positive rating

4/5

Overall, very good indeed.

Overall, very good indeed. There were some early issues with duplication of communication, but this settled. Due to some difficult family circumstances and delays in... Overall, very good indeed. There were some early issues with duplication of communication, but this settled. Due to some difficult family circumstances and delays in selling other properties, I was not able to complete my end of term mortgage payments on time. Whilst not delighted of course, the Marsden did bear with me for an unexpectedly lengthy period, I paid off my mortgage and all was well in the end. As someone who is never normally in debt, I sincerely appreciate their forbearance. Read more Read less

{"display":"Jacqueline B","full_name":"Jacqueline B","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Mortgages
Jacqueline B 23rd April 2025

Latest negative rating

1/5

In branch service review

Convenient and staff are friendly, courteous and knowledgeable.

Savings
Verified source 28th February 2025
See more reviews for Marsden Building Society products

About Marsden Building Society

As a mutual organisation, Marsden Building Society operates solely for the benefit of members and not external shareholders.

The Marsden was founded in 1860 and was called the Great and Little Marsden Permanent Benefit Building Society.

Marsden Building Society is award winning and offers a range of products across savings, mortgages, insurance and life planning.

Marsden Building Society at a glance

Contact details

Website
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Reviews for Marsden Building Society

Showing 11 of 4091 company reviews • Last reviewed within 7 days

Overall, very good indeed.

Mortgages • 23rd April 2025

Overall, very good indeed. There were some early issues with duplication of communication, but this settled. Due to some difficult family circumstances and delays in... Overall, very good indeed. There were some early issues with duplication of communication, but this settled. Due to some difficult family circumstances and delays in selling other properties, I was not able to complete my end of term mortgage payments on time. Whilst not delighted of course, the Marsden did bear with me for an unexpectedly lengthy period, I paid off my mortgage and all was well in the end. As someone who is never normally in debt, I sincerely appreciate their forbearance. Read more Read less

{"display":"Jacqueline B","full_name":"Jacqueline B","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Good • 4/5
Read more product reviews

brilliant staff And friendly service

Savings • 9th April 2025

brilliant staff And friendly service

{"display":"Susan h","full_name":"Susan h","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5/5
Read more product reviews
  • 5/5

    Excellent service at Poulton branch

    I cannot praise the Poulton branch high enough. All the staff are knowledgeable and are very helpful, as well as making me feel a valued customer.

    {"display":"Christine Seed","full_name":"Christine Seed","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Christine Seed 9th April 2025
  • 5/5

    Greatly recommend the staff and products.

    Extremely friendly staff. Great customer service. Great products. I have great confidence in all the staff, the products and the Marsden. I would definitely recommend... Extremely friendly staff. Great customer service. Great products. I have great confidence in all the staff, the products and the Marsden. I would definitely recommend the Marsden. I got my Mum and partner to invest in the Marsden. Read more Read less

    {"display":"Pauline P","full_name":"Pauline P","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Pauline P 9th April 2025
  • 5/5

    In branch service review

    Very good postal service; very accessible phone contact, extremely helpful information provided, able to transfer money from investment account to current account.

    Savings
    Verified source 31st March 2025
  • 5/5

    In branch service review

    Very friendly and informative about products available.

    Savings
    Verified source 31st March 2025
  • 5/5

    In branch service review

    Staff helped me sort out my junior saver even though she was on her own and had a queue of people.

    Savings
    Verified source 31st March 2025
  • 5/5

    In branch service review

    Personal service. Hannah was very polite and clear with all her information. A very pleasant experience.

    Savings
    Verified source 31st March 2025
  • 5/5

    In branch service review

    Staff are very polite and knowledgeable and helpful. Shame it's not open on Saturday mornings anymore.

    Savings
    Verified source 31st March 2025
  • 5/5

    In branch service review

    Professional, courteous and efficient always.

    Savings
    Verified source 31st March 2025
  • 5/5

    In branch service review

    It's local to the area - not many branches around which is important to me.

    Savings
    Verified source 31st March 2025

    Products from Marsden Building Society

    Showing all products offered by Marsden Building Society

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