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Marsden Building Society reviews

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Rated Excellent 4.94/5

Marsden Building Society reviews

Verified businesses always have up to date contact details and can respond to reviews.

Verified business
Last reviewed within 7 days

Review summary

People rate this company as Excellent based on 4,698 product reviews

Average score of 4.94/5
5 star
96%
4 star
4%
3 star
0%
2 star
0%
1 star
0%
Reviews for Marsden Building Society have trended negatively over the past 90 days

Latest positive rating

5/5

In branch service review

Juie was very thorough and took time to explained the products available to meet out needs. She was very professional and efficient.

Savings
Verified source 28th November 2025

Latest negative rating

2/5

In branch service review

We arrived to open a jr saver account. The member of staff we saw said that when was unable to help us because we didn't... We arrived to open a jr saver account. The member of staff we saw said that when was unable to help us because we didn't have an appointment (we didn't know we needed one). Read more Read less

Savings
Verified source 28th November 2025

About Marsden Building Society

As a mutual organisation, Marsden Building Society operates solely for the benefit of members and not external shareholders.

The Marsden was founded in 1860 and was called the Great and Little Marsden Permanent Benefit Building Society.

Marsden Building Society is award winning and offers a range of products across savings, mortgages, insurance and life planning.

Marsden Building Society at a glance

Contact details

Website
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Reviews for Marsden Building Society

Showing 11 of 4698 company reviews Last reviewed within 7 days

In branch service review

Savings 28th November 2025

Personal approach to transactions. Friendly service which makes this more personal and effective.

Verified source
Rated Excellent 5/5
Read more product reviews

In branch service review

Savings 28th November 2025

Easy to connect by telephone. Helpful staff, explained account well.

Verified source
Rated Excellent 5/5
Read more product reviews
  • 5/5

    In branch service review

    Local and friendly and pretty staff.

    Savings
    Verified source 28th November 2025
  • 5/5

    In branch service review

    Approachable, knowledgeable and very helpful staff. Good experience as always.

    Savings
    Verified source 28th November 2025
  • 5/5

    In branch service review

    Juie was very thorough and took time to explained the products available to meet out needs. She was very professional and efficient.

    Savings
    Verified source 28th November 2025
  • 5/5

    In branch service review

    Excellent service by Louise, Very helpful.

    Savings
    Verified source 28th November 2025
  • 5/5

    In branch service review

    You get to talk directly to human being which is rare.

    Savings
    Verified source 28th November 2025
  • 2/5

    In branch service review

    We arrived to open a jr saver account. The member of staff we saw said that when was unable to help us because we didn't... We arrived to open a jr saver account. The member of staff we saw said that when was unable to help us because we didn't have an appointment (we didn't know we needed one). Read more Read less

    Savings
    Verified source 28th November 2025
  • 5/5

    In branch service review

    Personal, friendly and efficient service. Excellent product knowledge and advice.

    Savings
    Verified source 28th November 2025
  • 5/5

    In branch service review

    Staff are welcoming and take time with each customer. Today I had made an appointment to open a savings account.

    Savings
    Verified source 28th November 2025
  • 5/5

    In branch service review

    Brick and mortar branch, personal friendly service.

    Savings
    Verified source 28th November 2025

    Products from Marsden Building Society

    Showing all products offered by Marsden Building Society

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