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Marsden Building Society reviews

Marsden Building Society Logo
Rated Excellent • 4.94/5

Marsden Building Society reviews

Verified business
Last reviewed within 7 days
See more on their website

Review summary

People rate this company as Excellent based on 3,914 product reviews

Average score of 4.94/5
5 star
95%
4 star
5%
3 star
0%
2 star
0%
1 star
0%
Reviews for Marsden Building Society have trended negatively over the past 90 days

Latest positive rating

5/5

First class service

Fixed rate ISA due to mature. Sent informative information, received a telephone call to see if I could be assisted. Telephoned the branch and thorough... Fixed rate ISA due to mature. Sent informative information, received a telephone call to see if I could be assisted. Telephoned the branch and thorough security before my instruction was taken Read more Read less

{"display":"Lynn h","full_name":"Lynn h","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Savings
Lynn h 28th February 2025

Latest negative rating

1/5

Couldn’t open an online account

I opened an online ISA account. The account was then suspended for an unknown reason. When I enquired again, I was given an activation key.... I opened an online ISA account. The account was then suspended for an unknown reason. When I enquired again, I was given an activation key. However there was nowhere on the page to enter this. I tried several times and on the last attempt was told someone would call me but no one did. Disappointed by the experience which wasted a whole morning of my time. System seems very clunky ie. When entering some numbers you have to constantly click on the number button on the keyboard as you enter each number. Good rates offered but no good to me if I am unable to setup an account! Read more Read less

{"display":"Anonym","full_name":"Anonym","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Savings
Anonym 16th August 2024
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About Marsden Building Society

As a mutual organisation, Marsden Building Society operates solely for the benefit of members and not external shareholders.

The Marsden was founded in 1860 and was called the Great and Little Marsden Permanent Benefit Building Society.

Marsden Building Society is award winning and offers a range of products across savings, mortgages, insurance and life planning.

Marsden Building Society at a glance

Contact details

Website
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Reviews for Marsden Building Society

Showing 11 of 3914 company reviews • Last reviewed within 7 days

First class service

Savings • 28th February 2025

Fixed rate ISA due to mature. Sent informative information, received a telephone call to see if I could be assisted. Telephoned the branch and thorough... Fixed rate ISA due to mature. Sent informative information, received a telephone call to see if I could be assisted. Telephoned the branch and thorough security before my instruction was taken Read more Read less

{"display":"Lynn h","full_name":"Lynn h","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5/5
Read more product reviews

Good customer relations.

Insurance • 28th February 2025

Good customer relations. Understanding needs and meeting them..

{"display":"David c","full_name":"David c","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5/5
Read more product reviews
  • 5/5

    Back local business

    Excellent and polite service with a good selection of products

    {"display":"J K A","full_name":"J K A","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    J K A 28th February 2025
  • 5/5

    5 stars. earned!

    theres never been any problems.------------------------------------

    {"display":"David ","full_name":"David ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    David 28th February 2025
  • 5/5

    Wonderful BS to save with!

    The staff in the Poulton branch are knowledgeable, cheerful, polite and welcoming. Everything is explained clearly.

    {"display":"Christine Seed","full_name":"Christine Seed","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Christine Seed 28th February 2025
  • 5/5

    Rates good, staff knowledgeable and very polite

    Rates good, staff knowledgeable and very polite

    {"display":"David F","full_name":"David F","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    David F 28th February 2025
  • 5/5

    Outstanding customer service .

    Outstanding customer On each visit to Poulton branch you not only feel welcomed but valued as an investing member of the society The staff surpass expectations in every respect

    {"display":"Christopher Rawlinson","full_name":"Christopher Rawlinson","avatar":{"url":"\/assets\/uploads\/avatars\/users\/242728.png"}}'s avatar
    Savings
    Christopher Rawlinson 25th February 2025
  • 5/5

    A local gem.

    I have been a customer with this local Building Society for as long as I can remember and have always been happy with the friendly... I have been a customer with this local Building Society for as long as I can remember and have always been happy with the friendly and helpful way the staff advise the best accounts etc, for your own personal needs. Read more Read less

    {"display":"Harold G","full_name":"Harold G","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Harold G 6th February 2025
  • 5/5

    Ran smoothly from start to finish!

    Ran smoothly from start to finish!

    {"display":"Anne Gilbert","full_name":"Anne Gilbert","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1098290.png"}}'s avatar
    Mortgages
    Anne Gilbert 4th February 2025
  • 5/5

    Been a member for over 50 years and always received...

    Been a member for over 50 years and always received excellent service and advice

    {"display":"David W","full_name":"David W","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    David W 4th February 2025
  • 5/5

    Mortgage for Expats

    In 2020 Marsden were one of the few UK lenders willing to offer mortgages to Expats, who were looking to re-purchase a home in the... In 2020 Marsden were one of the few UK lenders willing to offer mortgages to Expats, who were looking to re-purchase a home in the UK (which became a necessity post Brexit). Rates were competitive and lending criteria was sensible. Read more Read less

    {"display":"RB expat","full_name":"RB expat","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Mortgages
    RB expat 3rd February 2025

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