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Marsden Building Society reviews

Marsden Building Society Logo
Rated Excellent • 4.93/5

Marsden Building Society reviews

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Review summary

People rate this company as Excellent based on 4,506 product reviews

Average score of 4.93/5
5 star
96%
4 star
4%
3 star
0%
2 star
0%
1 star
0%
Reviews for Marsden Building Society have trended negatively over the past 90 days

Latest positive rating

5/5

In branch service review

Suits my needs perfectly, I cant find any faults, even fitting me in before my appointment time when I arrived early.

Savings
Verified source 30th September 2025

Latest negative rating

1/5

In branch service review

Convenient and staff are friendly, courteous and knowledgeable.

Savings
Verified source 28th February 2025
See more reviews for Marsden Building Society products

About Marsden Building Society

As a mutual organisation, Marsden Building Society operates solely for the benefit of members and not external shareholders.

The Marsden was founded in 1860 and was called the Great and Little Marsden Permanent Benefit Building Society.

Marsden Building Society is award winning and offers a range of products across savings, mortgages, insurance and life planning.

Marsden Building Society at a glance

Contact details

Website
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Reviews for Marsden Building Society

Showing 11 of 4506 company reviews

Competitive but slow

Mortgages • 2nd October 2025

The rates offered were very competitive but the process of applying was very slow. They constantly asked for more information and documentation rather than requesting everything upfront.

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Rated Average • 3/5
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In branch service review

Savings • 30th September 2025

Suits my needs perfectly, I cant find any faults, even fitting me in before my appointment time when I arrived early.

Verified source
Rated Excellent • 5/5
Read more product reviews
  • 5/5

    In branch service review

    thorough explanations. Friendly staff explained all the options.

    Savings
    Verified source 26th September 2025
  • 5/5

    In branch service review

    Shamma was very pleasant and helpful wouldn't hesitate to recommend her.

    Savings
    Verified source 26th September 2025
  • 5/5

    In branch service review

    Local building society with friendly, approachable staff offering sounds financial products.

    Savings
    Verified source 26th September 2025
  • 5/5

    In branch service review

    Friendly, professional and informative.

    Savings
    Verified source 26th September 2025
  • 5/5

    In branch service review

    Shamma explained everything to us and was super helpful and patient! She explained all the details and nothing was too much trouble.

    Savings
    Verified source 26th September 2025
  • 5/5

    In branch service review

    Excellent service, very friendly.

    Savings
    Verified source 19th September 2025
  • 5/5

    In branch service review

    Being able to come into the branch and talk to someone.

    Savings
    Verified source 19th September 2025
  • 5/5

    In branch service review

    Friendly, helpful and well informed staff.

    Home insurance
    Verified source 19th September 2025
  • 5/5

    In branch service review

    Colette was polite, kind, efficient, I came in worried and left feeling relieved.

    Savings
    Verified source 19th September 2025

    Products from Marsden Building Society

    Showing all products offered by Marsden Building Society

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