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ManyPets: Pet insurance reviews

View other ManyPets products
4.73
Based on 13,428 reviews, last reviewed 20th Aug 2026
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
See only 3 star reviews
1%
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0%
See only 1 star reviews
1%

Latest highest rating:

5

Easy to sign up, easy to use website, good price for... Easy to sign up, easy to use website, good price for insurance Reviewed on: 20th August 2026
h0llss's avatar
h0llss

Latest lowest rating:

1

Paid out thousands for Milli, who died age 13. Paid out thousands for Milli, who died age 13. Optional extras: Death of your pet. They then refused to pay out as it wasn't an accident. WTF. Took th... Read more Reviewed on: 3rd August 2026
gareth p's avatar
gareth p
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About this product

With a ManyPets pet insurance policy, you can get cover for dogs and cats.

ManyPets charge just one excess per policy, not per condition. If you don’t need to claim, there’s an option to get 20% of your premium back. Get advice from a UK-registered vet on your phone, day or night at no extra cost.

ManyPets Pet Insurance reviews help you find out what it’s really like to be a customer. If you’ve used ManyPets before, you can also leave a review and share your experience.

Review ManyPets: Pet insurance now

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ManyPets Pet insurance reviews (13428)

Easy to sign up, easy to use website, good price for...

5
Easy to sign up, easy to use website, good price for insurance Reviewed on: 20th August 2026
h0llss's avatar
h0llss

I think the service itself is great, and they have a...

4
I think the service itself is great, and they have always paid for all accidents and illnesses my pets have suffered and in a reasonably good time. However, despite being a customer for over 10 years, I have had to look elsewhere for cover because the price has gone up far too much with every passing year. It's a great company if you can afford it, unfortunately, I cannot Reviewed on: 20th August 2026
Lisa Genders 's avatar
Lisa Genders

Great bonuses included in your insurance

4
Great bonuses included in your insurance Reviewed on: 20th August 2026
Tom B's avatar
Tom B

Good initial set up, comms and claim process was ver...

5
Good initial set up, comms and claim process was very good. Reviewed on: 20th August 2026
Claudette W's avatar
Claudette W

Prompt payment for vet bill claims

5
Had a couple of vet bill claims for our dog - one requiring surgery, one requiring medication. Both claims were dealt with promptly and paid. very good service and easy online portal. Reviewed on: 17th August 2026
steve c's avatar
steve c

Paid out thousands for Milli, who died age 13.

1
Paid out thousands for Milli, who died age 13. Optional extras: Death of your pet. They then refused to pay out as it wasn't an accident. WTF. Took three months to pay out when i claimed money back. steer well clear of this company; take your money, then refuse to pay out or take months to pay.. Reviewed on: 3rd August 2026
gareth p's avatar
gareth p

Overall, I have had an excellent experience with the...

4
Overall, I have had an excellent experience with them and have had every claim honoured. However, they are more expensive than their competitors and when I initially joined them several years ago was assured that prices would stay ethical. When the business model changed, this was not honoured and now I stay with them for continuity and as my pets are of a certain age it's difficult to find a reasonable priced pet insurance . Reviewed on: 16th April 2026
Lisa Genders 's avatar
Lisa Genders

asked an adviser about an issue on my policy and was...

1
asked an adviser about an issue on my policy and was scheduled in for a callback which never happened.i left to see how long it would take them to call .i will not be renewing my policy again next year with this company. nothing worse than being ignored Reviewed on: 12th April 2026
Kevin M's avatar
Kevin M

Great in hour of need

5
My pet dog was taken ill and unfortunately she had to be put down, my cover with manypets was enough to cover the vets bills and most of the funnel costs. If i had not insured my pet dog i would have a very large credit card bill and the pain of losing my dog. I thank manypets for being supportive in all they helped me with the payment and providing aftercare help line numbers, something i would never have thought of. Reviewed on: 24th March 2026
Mr G's avatar
Mr G

great customer service

5
The customer service team are friendly and have always been willing to answer any questions I have had. I needs to make a claim for my pet and they were happy to talk ne through it when my vet wouldn't process a direct claim, despite ManyPets having a vet portal. They were lovely when I had follow up questions about the time it would take to be reimbursed and my renewal price only increased slightly (£2 a month) even though I had claimed. Reviewed on: 12th March 2026
Laura T's avatar
Laura T

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