Petwise Pet Insurance Reviews

  Ratings based on 4 reviews       Last review 1 month ago    

Are you looking for Petwise pet insurance reviews? At Smart Money People, people like you leave their Petwise reviews so that others can make better decisions about which pet insurance to choose. If you've already used Petwise for their pet insurance, why not leave a review of your own and...

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Are you looking for Petwise pet insurance reviews? At Smart Money People, people like you leave their Petwise reviews so that others can make better decisions about which pet insurance to choose. If you've already used Petwise for their pet insurance, why not leave a review of your own and share your insight. With the power of your reviews, we're changing financial services for the better.

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4 reviews

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MULTIPLE EXCESS TRAP WITH PETWISE

BE AWARE! If you have a claim with your regular vet who then refers you on to another for treatment that they cannot provide you will get caught for the excess FOR EACH TREATING VET. My dog has just been referred for a scan that my regular vet has not the Read more

BE AWARE! If you have a claim with your regular vet who then refers you on to another for treatment that they cannot provide you will get caught for the excess FOR EACH TREATING VET. My dog has just been referred for a scan that my regular vet has not the equipment for and I have had to suck up 2 x the £199 excess that was not brought to my attention when I renewed. I am now stuck with this insurer for this condition as, if I change insurers, I won't be covered for the condition now being treated. Furious doesn't begin to describe my feelings just now.....

Reviewed on 25th October 2022
Marianne Fusi's avatar
Marianne Fusi

Extremely competitive quote

I had been with previous company for 12 years. Petwise was a third cheaper for the same benefits.

Reviewed on 27th September 2022
Judith Botwood 's avatar
Judith Botwood

Poor service

On the 12/09/21 my dog poppy came in from back garden and couldn't use her back leg. On visiting the my vets she had to have xray and after refered to Vets4Pets in Halifax for further investigation. After investigating it was established that she had suff Read more

On the 12/09/21 my dog poppy came in from back garden and couldn't use her back leg. On visiting the my vets she had to have xray and after refered to Vets4Pets in Halifax for further investigation. After investigating it was established that she had suffered cruciate ligament injury. She had to have a operation but was advised that this was the most common operation they carried out. I paid the bill in full and put it on my credit card as the bill was £3250. After a few days I put my claim in and after weeks of not hearing anything I contacted petwise and was told it would be processed in ten days. After more then 3 months I am still waiting for my claim to be payed out. I have contacted petwise on over 20 occasions by email and phone. They have questioned my qualifications and now splitting the bill into two conditions. I have put in a formal complaint and was told I would receive £30 compensation  which was never paid. PLEASE DO NOT USE PETWISE. In more then 30 years as a dog owner I have only ever made one claim with legal and general pet insurance and was paid out in weeks.

Reviewed on 3rd January 2022
Poppy's avatar
Poppy

Awful

If you have to make a claim it will be a long drawn out process lasting months. Even when your pet has passed away, they take 2 months to start assessing the claim and still no sign of when they may settle.

Uploaded on 6th September 2018
David's avatar
David