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Sainsburys Bank: Pet Insurance reviews

Name: Pet Insurance
Rating: 3.72 (35 reviews)

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3.72

Based on 35 reviews, last reviewed 3rd Sep 2026

300% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

34%

11%

43%

Latest highest rating:

5

Prompt and courteous service Have had to make a number of claims on a lifetime policy and I have always had very prompt and courteous service. Reviewed on: 3rd September 2026

Latest lowest rating:

1

Been waiting a month so far to claim back £270 just... Been waiting a month so far to claim back £270 just keep asking lots of questions s if finding a reason not to pay this measly amount, I have paid thi... Read more Reviewed on: 11th May 2026

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About this product

Before taking out a new pet insurance policy, read customer reviews for the provider to be confident in your decision. We collect Sainsbury’s Bank pet insurance reviews to give you valuable insight into life as a policyholder.

Sainsbury’s Bank offers pet insurance policies for dogs, cats and rabbits, with a multi-pet discount available. Choose from three types of policy with flexible cover options. All policies benefit from 24/7 vet support. Nectar members can receive a discount on the price of their premium.

If Sainsbury’s Bank sounds like the right provider for you, learn more by reading the reviews on Smart Money People. Find out how satisfied policyholders have been with their policies. Learn if they would renew their cover and recommend the provider to family and friends. Find out more about the claims process. Read all of this and more in our Sainsbury’s Bank pet insurance reviews.

We want to use the power of reviews to help people make better choices. If you’ve had a pet insurance policy with Sainsbury’s Bank, write an honest review to help others just like you. Tell us what animal you insured and which policy you chose. Have you been satisfied with the level of cover? Would you renew your policy with Sainsbury’s Bank? If you’re a Nectar member, were you happy with the discount you received? Whether good or bad, write a Sainsbury’s Bank pet insurance review today.

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Sainsburys Bank Pet Insurance reviews (35)

Prompt and courteous service

Have had to make a number of claims on a lifetime policy and I have always had very prompt and courteous service. Reviewed on: 3rd September 2026

Easy process for claiming. Saved us a fortune!

We got pet insurance last year, for the first time, for our senior cats and one had a big accident which ripped his leg and he hid for a couple of days before we could get him to the vet. So it was a big job to get him fixed up - Sainsburys were great - easy to make the claim, paid direct to the vets and easy to switch over the claim when our cat moved care from the vet hospital back to our regular vet. Such a relief at a very stressful time. Cat is now fine, and we had to spend a lot less than if we'd not been insured! Reviewed on: 2nd September 2026

Great for pet insurance

They are great at dealing with claims quickly and carefully Reviewed on: 21st August 2026

Amazing price with topcashback plus nectar points.

Amazing price with top cashback plus nectar points. The coverage was also better than what I had, giving me peace of mind for my pet. Reviewed on: 20th August 2026

Been waiting a month so far to claim back £270 just...

Been waiting a month so far to claim back £270 just keep asking lots of questions s if finding a reason not to pay this measly amount, I have paid this amount many times over in the 5 years I’ve been insured with them and never claimed, disgraceful avoid!!! Reviewed on: 11th May 2026

I had to pay for blood tests on my.

I had to pay for blood tests on my.dog and found Sainsburys quick to pay and gave me a competitive price on the policy for my 2nd dog.EAsy to set up and after shopping around their price was the best for whats on offer. Reviewed on: 10th March 2026

Good offering but they seemed very expensive, even w...

Good offering but they seemed very expensive, even with a discount attached Reviewed on: 9th March 2026

Beware. Sainsburys pet insurance

Beware Had a Sainsburys lifelong, pet insurance policy for years.Only claimed once for an amount of £276.46p.The next year as a result of this small claim, Sainsburys put up my insurance premium by 120%! Put in a formal complaint asking them to justify a 120% increase and they couldn't! Next stop financial Ombudsman, that will cost them, just for looking into the matter. Now my dog is sadly uninsured with no prospect of a reasonable policy elsewhere, due to an existing condition! Sainsburys, the pirates of the insurance world! You have been warned. Reviewed on: 31st January 2026

AVOID AT ALL COSTS SCAMMERS

Absolute joke of a firm paid insurance for 2 dogs with these scammers. Put in a claim declined it straightaway no explanation asked for a review point blank refused. Underwritten by the wirst Underwriters ever Pinnacle shocking firm. DO NOT USE either of these just take your money and give you nothing. Reviewed on: 10th January 2026

Had a few issues with previous companies when insuri...

Had a few issues with previous companies when insuring my beloved Collie - not so with Sainsbury's!! Reviewed on: 7th September 2025

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