Sainsburys Bank: Pet Insurance reviews

Name: Pet Insurance
Rating: 2.08 (13 reviews)

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2.08

Based on 13 reviews, last reviewed 29th Mar 2023

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

15%

54%

Latest highest rating:

4

Solid pet insurance with improving tech Overall the price is fair for our French bulldog who has a lot of skin/allergy conditions. Pays out on the conditions we've claimed for without any is... Read more Reviewed on: 29th November 2021

Latest lowest rating:

2

They were good, but something has changed and I wouldn't recommend I first took out the Sainsburys Pet insurance as I had heard good things about their claim department and their online portal as well as having a Nect... Read more Reviewed on: 29th March 2023

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About the Pet Insurance

Sainsburys Bank offer pet insurance policies designed to help keep your beloved pet safe and sound. With pet owners understandably wanting to make sure that they choose the best pet insurnace company, Smart Money People is the place for independent Sainsburys Bank pet insurance reviews. Our mission is to use the power of YOUR reviews to help increase trust and transparency in financial services. You can help us by writing your own Sainsburys Bank pet insurance reviews to help other pet owners to find out what life as an Sainsburys Bank pet insurace customer is really like.

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Sainsburys Bank Pet Insurance reviews (13)

They were good, but something has changed and I wouldn't recommend

I first took out the Sainsburys Pet insurance as I had heard good things about their claim department and their online portal as well as having a Nectar Card which helps! First year was good, although I was a bit disappointed about a procedure that the vet decided to take being excluded from the claim even though I was told it was necessary prior to an operation. Claim was processed quickly and easily. On renewal however, I was stunned with the increase (expected I suppose due to a prior claim) but more so that this was a Lifetime policy and my understanding of this type of policy, given the additional cost, is that any condition that occurs during the policy will be covered for the lifetime of the pet. Not so with Sainsburys, so I cancelled and moved to Healthy Pets who have been excellent in the past but came in more expensive. But, you get what you pay for. Reviewed on: 29th March 2023

Do not use

Absolutely awful Reviewed on: 11th May 2022

The WORST pet insurance!

not any claim paid ,no recommended. Reviewed on: 22nd March 2022

Solid pet insurance with improving tech

Overall the price is fair for our French bulldog who has a lot of skin/allergy conditions. Pays out on the conditions we've claimed for without any issues. If there have been delays with the claim then usually it's Sainsburys not getting a response from the vet. I'll admit, when I first started with them over a year and a half ago, their systems were pretty awful - keeping track of claims, making new claims etc was all super painful and laborious. They have improved their systems a lot in this time though - making new claims, keeping track of previous claims, communication on the status of outstanding claims etc is all way easier, and it's improved the service immensely. To the product team at Sainsburys - keep it up! You're moving in the right direction! Reviewed on: 29th November 2021

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