No words for how easy this pet claim was.
Step 1 I phoned up and a lovely gentleman talked me through applying for a claim. Even advised that if anymore treatment was due to wait until my new policy started (less than 3 weeks) otherwise after that date any more treatment would be a new claim and wii oh ups mean paying another excess. Very helpful.
Step 2 received an email confirming claim information and they would be contacting my vets for details and then proceeding with claim.
Step 3 received email stating they were still waiting on the vets but would keep me informed.
Step 4 all happy with vets and would be refunding me full amount minus excess (confirmed excess) payment would take up to 10 working days and any issues please contact them.
Step 5 full payment was received with in 5 working days with a follow up email asking if there was anything else they could help us with.
All in all a very easy and straightforward service that I would Recommend to any pet owners. I will happily look at further banking and insurance services with them.
Well done Sainsburys
Reviewed on: 26th August 2023
I cannot recommend rooster enough, we got these children’s account and cards over lockdown and they are brilliant. Really has helped with the children’s independence and understanding of money. They love seeing their pots grow through working hard (doing their chores and even asking for extra chores for a little more). The little bonuses like understanding money sheets and certificates are unique and helpful. Cost is also lower than other cards and friends have even moved to rooster after seeing our app and how it works
Reviewed on: 26th August 2023
Very helpful and friendly…. Easy to get hold off and very quick to help any way they can. Been a different year for us with a fair few changes but Lloyds have helped make them as simple as could be. A massive thank you from myself and my family
Reviewed on: 26th August 2023
Simple, quick and covers everything you need. All paperwork was so clear and easy to understand. Just what you need when you have so many other balls to juggle. Would highly recommend as they were so reasonably priced too. Thank you
Reviewed on: 24th August 2023
