Write a review

Newsletter

Go to business site

Buckinghamshire Building Society: Direct Advice reviews

Name: Direct Advice
Rating: 4.44 (14 reviews)

View other Buckinghamshire Building Society products

4.44

Based on 14 reviews, last reviewed 9th Nov 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

100%

4 star

3 star

2 star

1 star

Latest highest rating:

5

Kay the mortgage advisor Kay the mortgage advisor has been excellent, Knowledgeable and supportive throughout the application process Reviewed on: 9th November 2026

Latest lowest rating:

N/A

This product has not received a review of either 1 or 2 stars.

Read all reviews Write a review

About this product

Review Buckinghamshire Building Society: Direct Advice now

Help others make smarter decisions by sharing your own experience.

Write a review

Buckinghamshire Building Society Direct Advice reviews (14)

Kay the mortgage advisor

Kay the mortgage advisor has been excellent, Knowledgeable and supportive throughout the application process Reviewed on: 9th November 2026

I would particularly like to thank Kay Stockdale for...

I would particularly like to thank Kay Stockdale for her unstinting professionalism. She always responded clearly and immediately to any queries I had and was extremely pleasant to deal with. 5* Reviewed on: 19th March 2026

Kay is a rockstar at customer service - 10 out of 10

Kay is caring and really takes the time to understand my needs. Great client servier 10 out of 10. Reviewed on: 10th February 2026

Professional, knowledgeable, and reliable.

Professional, knowledgeable, and reliable. Kay Stockdale explained every step clearly, responded quickly to questions and very helpful. Reviewed on: 12th September 2025

Fantastic, personable, professional and speedy service.

Fantastic, personable, professional and speedy service. Reviewed on: 10th July 2025

Kay Stockdale is wonderful

Kay Stockdale is wonderful. I would recommend her to anyone who needs a mortgage. Very helpful and informative. Reviewed on: 18th June 2025

Great communication from start to finish with the team.

Great communication from start to finish with the team. Great support in pointing me in the right direction and providing me with the best options. Reviewed on: 11th June 2025

Great experience in our re-mortgage application

Our experience with Kay Stockdale was impeccable from start to finish. She kept in touch with us on a regular basis and nothing was too much trouble. She was also very understanding. I would highly recommend her to anyone looking to take out a mortgage with Bucks Building Society. Reviewed on: 29th May 2025

Applying for a RIO mortgage

I found the whole experience of applying for a RIO mortgage online easy. This was facilitated by Kay who always responded quickly to any emails and was a pleasure to talk to on the phone. As this building society is one of the few offering this type of mortgage I had never dealt with them before but I can certainly recommend them if you are considering applying. Reviewed on: 11th February 2025

Brilliant service from initial enquiry phone call to...

Brilliant service from initial enquiry phone call to receiving a mortgage offer. Kay Stockdale instantly made me feel at ease and made the whole process stress free, Sam also was great in the whole underwriting process. I would definitely recommend if you are looking for a personal approach to getting a mortgage ! 10/10 service Reviewed on: 25th May 2024

Do you have a different Buckinghamshire Building Society product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Financial planning
from Leek Building Society 4.42 from 49 reviews
Financial Planning
from From Acorns 0.00 from 0 reviews
Robo Advisor
from Betterment 0.00 from 0 reviews

Want to see more from Buckinghamshire Building Society?

Mortgages
from Buckinghamshire Building Society 4.63 from 54 reviews
Savings
from Buckinghamshire Building Society 4.55 from 660 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub