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Buckinghamshire Building Society: Direct Advice reviews

Name: Direct Advice
Rating: 5 (10 reviews)

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5.00

Based on 10 reviews, last reviewed 10th Jul 2025

200% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

100%

4 star

3 star

2 star

1 star

Latest highest rating:

5

Fantastic, personable, professional and speedy service. Fantastic, personable, professional and speedy service. Reviewed on: 10th July 2025

Latest lowest rating:

N/A

This product has not received a review of either 1 or 2 stars.

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Buckinghamshire Building Society Direct Advice reviews (10)

Fantastic, personable, professional and speedy service.

Fantastic, personable, professional and speedy service. Reviewed on: 10th July 2025

Kay Stockdale is wonderful

Kay Stockdale is wonderful. I would recommend her to anyone who needs a mortgage. Very helpful and informative. Reviewed on: 18th June 2025

Great communication from start to finish with the team.

Great communication from start to finish with the team. Great support in pointing me in the right direction and providing me with the best options. Reviewed on: 11th June 2025

Great experience in our re-mortgage application

Our experience with Kay Stockdale was impeccable from start to finish. She kept in touch with us on a regular basis and nothing was too much trouble. She was also very understanding. I would highly recommend her to anyone looking to take out a mortgage with Bucks Building Society. Reviewed on: 29th May 2025

Applying for a RIO mortgage

I found the whole experience of applying for a RIO mortgage online easy. This was facilitated by Kay who always responded quickly to any emails and was a pleasure to talk to on the phone. As this building society is one of the few offering this type of mortgage I had never dealt with them before but I can certainly recommend them if you are considering applying. Reviewed on: 11th February 2025

Brilliant service from initial enquiry phone call to...

Brilliant service from initial enquiry phone call to receiving a mortgage offer. Kay Stockdale instantly made me feel at ease and made the whole process stress free, Sam also was great in the whole underwriting process. I would definitely recommend if you are looking for a personal approach to getting a mortgage ! 10/10 service Reviewed on: 25th May 2024

Great Customer Relationship management

Excellent customer services via mortgage advisor Kay Stockdale, she is a credit to your organisation. Very knowledgeable and empathetic towards my specific requirements. Reviewed on: 9th April 2024

Just Amazing

Kay was absolutely amazing from the initial conversation right through to the offer being issued. I can't recommend Kay and BBS enough. Superb!! Reviewed on: 14th November 2023

Kay has been brilliant, from start to finish

From the moment I first spoke to Kay and in every conversation/email since, Kay has been professional, knowledgeable and extremely helpful. All my questions have been responded to very prompty and thoroughly and I am very impressed with the level of service provided by Buckinghamshire Building Society. Reviewed on: 22nd September 2023

Re-mortgage experience

Kay my mortgage adviser was brilliant, communication was really good, and she kept us updated on a regular basis, she made me feel at ease. I would 100% recommend Buckingham building society, Reviewed on: 11th September 2023

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