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Buckinghamshire Building Society: Direct Advice reviews

Name: Direct Advice
Rating: 5 (6 reviews)

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5.00

Based on 6 reviews, last reviewed 11th Feb 2025

100% increase in 5 star reviews

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Latest highest rating:

5

Applying for a RIO mortgage I found the whole experience of applying for a RIO mortgage online easy. This was facilitated by Kay who always responded quickly to any emails and wa... Read more Reviewed on: 11th February 2025

Latest lowest rating:

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This product has not received a review of either 1 or 2 stars.

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Buckinghamshire Building Society Direct Advice reviews (6)

Applying for a RIO mortgage

I found the whole experience of applying for a RIO mortgage online easy. This was facilitated by Kay who always responded quickly to any emails and was a pleasure to talk to on the phone. As this building society is one of the few offering this type of mortgage I had never dealt with them before but I can certainly recommend them if you are considering applying. Reviewed on: 11th February 2025

Brilliant service from initial enquiry phone call to...

Brilliant service from initial enquiry phone call to receiving a mortgage offer. Kay Stockdale instantly made me feel at ease and made the whole process stress free, Sam also was great in the whole underwriting process. I would definitely recommend if you are looking for a personal approach to getting a mortgage ! 10/10 service Reviewed on: 25th May 2024

Great Customer Relationship management

Excellent customer services via mortgage advisor Kay Stockdale, she is a credit to your organisation. Very knowledgeable and empathetic towards my specific requirements. Reviewed on: 9th April 2024

Just Amazing

Kay was absolutely amazing from the initial conversation right through to the offer being issued. I can't recommend Kay and BBS enough. Superb!! Reviewed on: 14th November 2023

Kay has been brilliant, from start to finish

From the moment I first spoke to Kay and in every conversation/email since, Kay has been professional, knowledgeable and extremely helpful. All my questions have been responded to very prompty and thoroughly and I am very impressed with the level of service provided by Buckinghamshire Building Society. Reviewed on: 22nd September 2023

Re-mortgage experience

Kay my mortgage adviser was brilliant, communication was really good, and she kept us updated on a regular basis, she made me feel at ease. I would 100% recommend Buckingham building society, Reviewed on: 11th September 2023

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