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By Miles: Car Insurance reviews

4.89
Based on 12,690 reviews, last reviewed 23rd Aug 2024
500% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Miles better than the rest . I have been a loyal customer for a few years. They have been excellent. Even when I was in an accident. 5 stars! Reviewed on: 23rd August 2024
Deborah Sherry's avatar
Deborah Sherry

Latest lowest rating:

1

I paid for insurance. I paid for insurance. My car was hit while parked. I have the details of the car and person driving. They do not deal with claims unless you sign a c... Read more Reviewed on: 14th August 2024
Linda W's avatar
Linda W

About the Car Insurance

For less frequent drivers, a traditional insurance policy may seem overpriced for the amount of time actually spent on the road. By Miles policies combat this. This innovative new company offers pay-by-mile car insurance policies for lower mileage drivers, along with a handy app packed with driving tools. Read our By Miles car insurance reviews to see how genuine customers rate their experience.

By Miles is designed for those who drive fewer than 7,000 miles per year, adopting a pay-as-you-go approach. With By Miles policies, you pay a fixed annual fee to cover your car whenever it is parked, then pay monthly depending on the number of miles driven. Your policy is managed through By Miles’ insurance app, with some added features such as ‘Find My Car’ and instant live chat for customer support.

If you’re not a regular driver, By Miles could be the provider for you. Although technically classed as a telematics policy (often chosen by new drivers), By Miles doesn’t charge you depending on the quality of your driving, but instead, the distance driven. If this fits your lifestyle, check out the By Miles car insurance reviews on Smart Money People.

Have you taken out a policy with By Miles? Were you satisfied with the annual fee? Did you use the extra features within the app? If you’ve needed to make a claim, how well did By Miles deal with it? Have you had any experience with the customer service team? Leave a By Miles car insurance review on Smart Money People to help others find the best provider for their needs.

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By Miles Car Insurance reviews (12690)

Miles better than the rest .

5
I have been a loyal customer for a few years. They have been excellent. Even when I was in an accident. 5 stars! Reviewed on: 23rd August 2024
Deborah Sherry's avatar
Deborah Sherry

Has proven excellent cost saving option for low mile...

5
Has proven excellent cost saving option for low mileage drivers Reviewed on: 23rd August 2024
Maggy Sainsbury's avatar
Maggy Sainsbury

By miles is the perfect choice for infrequent drivers.

5
By miles is the perfect choice for infrequent drivers. You only pay when you drive and the amount is determined by how many miles you go. It's great having a dynamic payment plan that maximises the value you get from your provider. Reviewed on: 23rd August 2024
Fraser Doig's avatar
Fraser Doig

By Miles Car Insurance

5
Have used for one year but also renewing with them. Policy bought for 8000 miles but only used 7000 & therefore get a refund. Are also most competitive for this year. You literally pay for the miles you use. Paying under £300 for fully comprehensive insurance with legal cover, protected NCB & courtesy car if needed. Reviewed on: 23rd August 2024
Lisa Field's avatar
Lisa Field

I paid for insurance.

1
I paid for insurance. My car was hit while parked. I have the details of the car and person driving. They do not deal with claims unless you sign a credit agreement Reviewed on: 14th August 2024
Linda W's avatar
Linda W

Pay-per-mile is the way forward!

5
I've been a member for the past three years and about to start my fourth. I would never go back to a different way of insuring my car. The app is really helpful and whenever I need help it's so easy. I save money every year and it's easy to keep track of what I'm spending. Reviewed on: 8th July 2024
Savvy Driver's avatar
Savvy Driver

TOTAL RIP OFF

1
Been with Bymiles for 2 years. During that time nothing has changed except 2 years older. During that time my anual mileage has reduced, because of circumstances beyond my contol, by approx 60% but my mileage rate has been increased by over 1000% - total rip off. Reviewed on: 25th March 2024
Brian Thearle's avatar
Brian Thearle

My mileage price sky rocketed since by miles acquire...

1
My mileage price sky rocketed since by miles acquired by Direct Line Reviewed on: 2nd February 2024
Jean Summers's avatar
Jean Summers

After giving me a quote, they suddenly told me they cannot insure me

1
I received my new miles quote from RMiles they increased the pence per mile by 1000 percent and increased my premium by 60%..so I had to look elsewhere..the customer service lady told me.. Maybe it's because of your Mercedes car...!!!! Really AVOID...its a very expensive way to get insurance Reviewed on: 12th December 2023
Ron Goldsmith's avatar
Ron Goldsmith

Average insurance company

3
1 year with them I had no issues but they refused a 2nd year and didn’t explain why either and I had no accidents and paid in full each month. Was hoping to compare them over a few years but no chance. Reviewed on: 14th November 2023
Simon's avatar
Simon

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