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By Miles: Car Insurance reviews

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4.89
Based on 12,694 reviews, last reviewed 14th Nov 2024
83% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

perfect - easy switching vehicles and claiming perfect - easy switching vehicles - easy when made a claim Reviewed on: 11th October 2024
Chris W's avatar
Chris W

Latest lowest rating:

1

When it comes to report a claim then the nightmare s... When it comes to report a claim then the nightmare starts. I have been on the phone 3hours, while they were throwing me between departments to set a c... Read more Reviewed on: 14th November 2024
Kat K's avatar
Kat K
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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

Review By Miles: Car Insurance now

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By Miles Car Insurance reviews (12694)

When it comes to report a claim then the nightmare s...

1
When it comes to report a claim then the nightmare starts. I have been on the phone 3hours, while they were throwing me between departments to set a claim. Every time the person answer and checked my details they were saying it's not this department to deal with and they will put me to another and it was constantly for 3 hours. Then I gave up, as need brake from this silliness. My case still not set up or resolved yet. Reviewed on: 14th November 2024
Kat K's avatar
Kat K

perfect - easy switching vehicles and claiming

5
perfect - easy switching vehicles - easy when made a claim Reviewed on: 11th October 2024
Chris W's avatar
Chris W

Great for low mileage users.

5
Great for low mileage users. Always give a competitive renewal price. Reviewed on: 4th September 2024
Alan's avatar
Alan

First year was good and affordable compared to other...

3
First year was good and affordable compared to other companies but second year rate per mile increased by more than 50%. Comparatively it is worse than other companies. Reviewed on: 4th September 2024
Giovetti's avatar
Giovetti

Miles better than the rest .

5
I have been a loyal customer for a few years. They have been excellent. Even when I was in an accident. 5 stars! Reviewed on: 23rd August 2024
Deborah Sherry's avatar
Deborah Sherry

Has proven excellent cost saving option for low mile...

5
Has proven excellent cost saving option for low mileage drivers Reviewed on: 23rd August 2024
Maggy Sainsbury's avatar
Maggy Sainsbury

By miles is the perfect choice for infrequent drivers.

5
By miles is the perfect choice for infrequent drivers. You only pay when you drive and the amount is determined by how many miles you go. It's great having a dynamic payment plan that maximises the value you get from your provider. Reviewed on: 23rd August 2024
Fraser Doig's avatar
Fraser Doig

By Miles Car Insurance

5
Have used for one year but also renewing with them. Policy bought for 8000 miles but only used 7000 & therefore get a refund. Are also most competitive for this year. You literally pay for the miles you use. Paying under £300 for fully comprehensive insurance with legal cover, protected NCB & courtesy car if needed. Reviewed on: 23rd August 2024
Lisa Field's avatar
Lisa Field

I paid for insurance.

1
I paid for insurance. My car was hit while parked. I have the details of the car and person driving. They do not deal with claims unless you sign a credit agreement Reviewed on: 14th August 2024
Linda W's avatar
Linda W

Pay-per-mile is the way forward!

5
I've been a member for the past three years and about to start my fourth. I would never go back to a different way of insuring my car. The app is really helpful and whenever I need help it's so easy. I save money every year and it's easy to keep track of what I'm spending. Reviewed on: 8th July 2024
Savvy Driver's avatar
Savvy Driver

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