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By Miles: Car insurance reviews

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4.90
Based on 13,050 reviews, last reviewed 6th Sep 2025
33300% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
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1%
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0%
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0%

Latest highest rating:

5

By Miles is a good insurer By Miles was the cheapest for me last year. It was quick and easy to set up online. Reviewed on: 6th September 2025
Joyce 's avatar
Joyce

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
debbie's avatar
debbie
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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13050)

By Miles is a good insurer

5
By Miles was the cheapest for me last year. It was quick and easy to set up online. Reviewed on: 6th September 2025
Joyce 's avatar
Joyce

By miles is brilliant for low mileage drivers, cost...

4
By miles is brilliant for low mileage drivers, cost effective and great customer service. Only minor ‘gripe’ is I can’t add another driver other than a close relative to my cover - even for a days cover when I need it so have to i sure them separately with one of their competitors. Reviewed on: 5th September 2025
Maggy Sainsbury's avatar
Maggy Sainsbury

So easy to track my miles

5
It’s so easy to use the app to track how I’m doing with my miles and the options to pay a monthly basis or ahead of the year Reviewed on: 5th September 2025
Lisa's avatar
Lisa

Good value for money and transparent pricing.

4
Good value for money and transparent pricing. As the name of the company suggests, you pay by the mile and the app gives a real time view of the cost of each trip. the app is easy to navigate with lots of useful information. My only grumble is the difficulty in speaking to a real person with questions that the app/bot can’t answer. Reviewed on: 5th September 2025
Kate's avatar
Kate

Fantastic service

5
Best option for me, as a low mileage user. Customer service is flawless, I was involved in a non fault accident and they really took the stress out the process of claim and repair, hire car arranged Reviewed on: 4th September 2025
David r's avatar
David r

Seamless switching process, user friendly app, very...

5
Seamless switching process, user friendly app, very detailed Reviewed on: 1st September 2025
Natasha M's avatar
Natasha M

By miles insurance

5
This is my 3rd year using by miles as my car insurance coverage, in those 3 years I've had not one problem the company or the customer service team. Reviewed on: 31st August 2025
James M's avatar
James M

Low mileage driver - best insurance offer

5
Low mileage driver - best insurance offer Reviewed on: 29th August 2025
Kathryn J's avatar
Kathryn J

Just THE BEST car insurance.

5
Just THE BEST car insurance. Great app, great price, I only pay for what I use and I would never go back. Five years so far and I can't believe all car insurance isn't like this. Reviewed on: 28th August 2025
S V's avatar
S V

Savings on my car insurance is excellent.

5
Savings on my car insurance is excellent. Reviewed on: 28th August 2025
Robert Day's avatar
Robert Day

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