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Mettle by NatWest: Business Banking reviews

4.92
Based on 4,077 reviews, last reviewed 4th Apr 2026
173300% increase in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
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6%
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1%

Latest highest rating:

5

This bank connects with free agent and makes all my... This bank connects with free agent and makes all my business transactions run smoothly.There is plenty of security as for 6 digits pins when you do an... Read more Reviewed on: 4th April 2026
Laura G's avatar
Laura G

Latest lowest rating:

1

Unfortunately the team couldn’t transfer Director in... Unfortunately the team couldn’t transfer Director info so you are closing my account Reviewed on: 24th March 2026
Aiza A's avatar
Aiza A

About this product

Mettle by NatWest offers a business bank account tailored for sole traders and limited companies with up to two owners. Key features include the ability to earn interest on savings, automatic tax savings, customizable invoices, and integration with accounting software like FreeAgent, Xero, and QuickBooks.

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Mettle by NatWest Business Banking reviews (4077)

This bank connects with free agent and makes all my...

5
This bank connects with free agent and makes all my business transactions run smoothly.There is plenty of security as for 6 digits pins when you do any transactions to keep everything safe and I have never had any issues Reviewed on: 4th April 2026

User Friendly and trustworthy

5
I’m using a business account with mettle and its good and user friendly. You can easily categorise your transactions. But i would recommend to update international transactions option as well so one could use only 1 account for all activities. Reviewed on: 4th April 2026

Mettle is one of the best free business accounts in...

5
Mettle is one of the best free business accounts in the UK, especially for beginners, is excellent Reviewed on: 3rd April 2026

Very supportive everything explained and easy to follow

5
Very supportive everything explained and easy to follow Reviewed on: 3rd April 2026

Great for sole traders

5
Always kept up to date with website alterations beforehand, and app has always been good to use Reviewed on: 3rd April 2026

Clear & simple to use, plus Freeagent software

5
I use Mettle as a business account as it provides me with the FreeAgent software that I need to run my accounts for tax purposes. It has been incredibly easy to set up and use and I like tte ease of transferring money between pots within the account. Notifications are useful, it is well set out and easy to navigation my iPhone. Reviewed on: 3rd April 2026

An’t fault Mettle, its a fantastic business banking...

5
An’t fault Mettle, its a fantastic business banking app Reviewed on: 2nd April 2026

Easy banking

5
Easy banking to keep accounting simple with free to use FreeAgent. Help to organise and keep me on track with every transaction. Good for soletraders and small businesses. Reviewed on: 2nd April 2026

Mettle, great product and customer service!

5
I've been using Mettle since 2022 and can't fault them, on the very few occasions I've needed to speak to customer service, they've dealt with my queries/issues immediately, always in a professional but friendly manner. The inclusion of the FreeAgent accounting software is another bonus which helps my business run smoothly, hopefully i won't jinx myself but I've never had any reason to fault the level of service provided by Mettle. Reviewed on: 2nd April 2026

Wonderful clear app, good customer service, fab inte...

5
Wonderful clear app, good customer service, fab integration with mettle Reviewed on: 1st April 2026

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