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Mettle by NatWest: Business Banking reviews

View other Mettle by NatWest products
4.92
Based on 4,068 reviews, last reviewed 1st Apr 2026
172400% increase in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
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0%
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0%
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1%

Latest highest rating:

5

Wonderful clear app, good customer service, fab inte... Wonderful clear app, good customer service, fab integration with mettle Reviewed on: 1st April 2026
Ruth E's avatar
Ruth E

Latest lowest rating:

1

Unfortunately the team couldn’t transfer Director in... Unfortunately the team couldn’t transfer Director info so you are closing my account Reviewed on: 24th March 2026
Aiza A's avatar
Aiza A
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About this product

Mettle by NatWest offers a business bank account tailored for sole traders and limited companies with up to two owners. Key features include the ability to earn interest on savings, automatic tax savings, customizable invoices, and integration with accounting software like FreeAgent, Xero, and QuickBooks.

Do you have an account with Mettle by NatWest? Please leave a review with Smart Money People to help businesses like you make better choices.

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Mettle by NatWest Business Banking reviews (4068)

Wonderful clear app, good customer service, fab inte...

5
Wonderful clear app, good customer service, fab integration with mettle Reviewed on: 1st April 2026
Ruth E's avatar
Ruth E

Nothing but praise

5
I have been blown away by the positive experience of switching my business bank account to Mettle. It has been so easy and the benefits are above and beyond what I expected from free accounting software to recommendation bonuses. The app and online systems are so easy to use and any support needed is quickly offered by the customer services team. Reviewed on: 1st April 2026
Lisa A's avatar
Lisa A

Very supportive and easy to manage

5
I have found my mettle account to be incredible easy to navigate, it has been very easy to start saving and manage my finances. I feel completely on top of income and outgoing thanks to mettles recourses. Reviewed on: 1st April 2026
Ellen 's avatar
Ellen

New business starter...

5
I've recently started up a new business and Mettle is so easy to use and that fact that you get FreeAgent for free is excellent in saving me so much time on the admin for my business. It's a game changer!! Reviewed on: 1st April 2026
Sarah H's avatar
Sarah H

Excellent system.

5
Excellent system. Easy to use and understand Reviewed on: 1st April 2026
Stuart P's avatar
Stuart P

I’m using Mettle for my small business and it’s been...

5
I’m using Mettle for my small business and it’s been a lifesaver, it’s so simple to use, creating and sending my invoices, paying my bills, linking to freeagent(I haven’t done that yet!) Highly recommend this banking app Reviewed on: 1st April 2026
Leah D's avatar
Leah D

The customer service was amazing, they proactively e...

5
The customer service was amazing, they proactively emailed me when I was having issues with my account Reviewed on: 31st March 2026
Sam S's avatar
Sam S

I always recommend Mettle!

5
I've been with Mettle since I started my business and think it is great, not least for the free subscription to FreeAgent which I love. The Mettle app is easy to use and I always recommend to people. The only reason I remained neutral on the customer service is because I've not had to use it. Reviewed on: 31st March 2026
Barbie D's avatar
Barbie D

Perfect for a sole trader. .

5
Excellent functionality and proactive comms. Reviewed on: 31st March 2026
Jonathan Cliff's avatar
Jonathan Cliff

Easy to use app and chat option resolves any issues...

5
Easy to use app and chat option resolves any issues quickly. Reviewed on: 31st March 2026
Steve R's avatar
Steve R

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