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Mettle by NatWest: Business banking reviews

4.82
Based on 4,589 reviews, last reviewed 12th Jun 2026
174% increase in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
5%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

I’ve been with Mettle for three years .... I’ve been with Mettle for three years since becoming self-employed and have found it to be a great business banking app. It’s simple, easy to use, and... Read more Reviewed on: 12th June 2026
Hannah's avatar
Hannah

Latest lowest rating:

1

Mettle has been a good business bank for me to... Mettle has been a good business bank for me to use Reviewed on: 8th May 2026
Gavin 's avatar
Gavin

About this product

The Mettle by NatWest business account has features to help you get paid faster and manage your tax.

You can use Money Pots to automatically save for tax and you could earn interest on credit balances.

Mettle by NatWest business account reviews help you find out what it’s really like to be a customer. If you’ve used Mettle by NatWest before, you can also leave a review and share your experience.

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Mettle by NatWest Business banking reviews (4589)

I’ve been with Mettle for three years ....

5
I’ve been with Mettle for three years since becoming self-employed and have found it to be a great business banking app. It’s simple, easy to use, and the integration with FreeAgent has made managing my accounts much easier. My only real downside is the introduction of charges for things like cash withdrawals and cheque deposits, which is disappointing. Overall though, it’s been a reliable and user-friendly bank for my business. Reviewed on: 12th June 2026

I’ve been self employed for 4 years and really strug...

5
I’ve been self employed for 4 years and really struggled to save for tax bills now it automatically comes out into a separate pot whenever I receive a payment so I’m not tempted to touch the tax money! Fantastic feature, invoicing straight through the app and listing expenses couldn’t be easier too! I recommend this bank account to all my friends and family it’s really made self employment a whole lot simpler! Reviewed on: 11th June 2026

Much satisfied, smooth and reliable.

5
Much satisfied, smooth and reliable.will definitely recommend to my friends Reviewed on: 10th June 2026

Great app, user friendly.

5
Great app, user friendly. Layout is good and it's easy to navigate. Reviewed on: 5th June 2026

Good banking hours services

4
Transferring money for 24 hours a day is regarded as good services, when I am abroad, I still used the bank without the time limit. The bank manager sent me a message to prevent a possible scam; that is not too often and instructive, rather being gentle and respectful. And you don't do the maintenance work too often that is quite reliable to use the account 24 hours a day. So far based on those factors, the level of services are satisfactory. Reviewed on: 17th May 2026

First class service.

5
First class service. Very fast response times. Brilliant app. Reviewed on: 13th May 2026

I've had a seamless experience with the App and inte...

5
I've had a seamless experience with the App and integration with Freeagent. The app and notifications are useful without being overbearing. Reviewed on: 12th May 2026

Mettle has been a good business bank for me to...

1
Mettle has been a good business bank for me to use Reviewed on: 8th May 2026

Always a spot on banking service

5
Always a spot on banking service Reviewed on: 5th May 2026

Outstanding bank for small business

5
The reason behind the good experience mark with customer service I gave is that I have not had to deal with them but I am pretty sure that if needed they would be at least good if that makes sense Reviewed on: 4th May 2026

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