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Mettle by NatWest: Business Banking reviews

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4.92
Based on 4,396 reviews, last reviewed 14th Apr 2026
204200% increase in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
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Latest highest rating:

5

FreeAgent accounting software is free with an accou... FreeAgent accounting software is free with an account saving £s for my small business. Reviewed on: 14th April 2026
Dee W's avatar
Dee W

Latest lowest rating:

1

Unfortunately the team couldn’t transfer Director in... Unfortunately the team couldn’t transfer Director info so you are closing my account Reviewed on: 24th March 2026
Aiza A's avatar
Aiza A
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About this product

Mettle by NatWest offers a business bank account tailored for sole traders and limited companies with up to two owners. Key features include the ability to earn interest on savings, automatic tax savings, customizable invoices, and integration with accounting software like FreeAgent, Xero, and QuickBooks.

Do you have an account with Mettle by NatWest? Please leave a review with Smart Money People to help businesses like you make better choices.

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Mettle by NatWest Business Banking reviews (4396)

FreeAgent accounting software is free with an accou...

5
FreeAgent accounting software is free with an account saving £s for my small business. Reviewed on: 14th April 2026
Dee W's avatar
Dee W

Fantastic business banking with user friendly app

5
Fantastic business banking with user friendly app Reviewed on: 14th April 2026
Andrea Normanton's avatar
Andrea Normanton

Mettle for self-employed and small businesses

5
Mettle has been extremely helpful and professional since I opened my business account with them. They provide a great service. Their app is easy to use and their staff are second to none. Highly recommended! Reviewed on: 14th April 2026
MB's avatar
MB

Easy to use - Simple and straightforward.

5
Easy to use - Simple and straightforward. Reviewed on: 14th April 2026
RDM's avatar
RDM

Amazing deal!

5
Can't fault them and the fact they give you access to a FREE Freeagent accounting package is amazing! Don't hesitate to sign up. Reviewed on: 14th April 2026
Driven's avatar
Driven

Glad I Settled on Mettle

5
My first business account and everything has been seamless. it works perfectly with Free Agent. The app is easy to use. There is nothing I don’t like. Thank you. Reviewed on: 14th April 2026
Becca 's avatar
Becca

The setup and onboarding (KYC) were quick and simple.

5
The setup and onboarding (KYC) were quick and simple. Linking with FreeAgent was also fully automated and flawless. Reviewed on: 14th April 2026
Simon W's avatar
Simon W

I have had excellent service and support over the se...

5
I have had excellent service and support over the several years I have been with Mettle and would recommend it for other people who have businesses. Reviewed on: 14th April 2026
Shane 's avatar
Shane

Mettle is brilliant

5
I find Mettle very straightforward and user friendly. Whenever I have a query the agents are extremely helpful and professional. I have no complaints at all. Reviewed on: 14th April 2026
Michelle M's avatar
Michelle M

Excellent customer service

5
Excellent customer service when my account was fraudulently used. They resolved the matter very quickly Reviewed on: 14th April 2026
Chris Bates's avatar
Chris Bates

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