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Mettle by NatWest: Business Banking reviews

4.92
Based on 4,165 reviews, last reviewed 8th Apr 2026
181800% increase in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
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Latest highest rating:

5

Very easy and friendly service. Very easy and friendly service. Step by step easy to follow Reviewed on: 8th April 2026
Nosheen 's avatar
Nosheen

Latest lowest rating:

1

Unfortunately the team couldn’t transfer Director in... Unfortunately the team couldn’t transfer Director info so you are closing my account Reviewed on: 24th March 2026
Aiza A's avatar
Aiza A

About this product

Mettle by NatWest offers a business bank account tailored for sole traders and limited companies with up to two owners. Key features include the ability to earn interest on savings, automatic tax savings, customizable invoices, and integration with accounting software like FreeAgent, Xero, and QuickBooks.

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Mettle by NatWest Business Banking reviews (4165)

Very easy and friendly service.

5
Very easy and friendly service. Step by step easy to follow Reviewed on: 8th April 2026

Easy to use App with loads of valuable features

5
Easy to use App with loads of valuable features that I didn't realise I needed until I discovered them. I have no complaints :) Reviewed on: 8th April 2026

Free to use.

5
Free to use. Great app. Works well with Free agent accounting app Reviewed on: 8th April 2026

Go for the best Bank, Mettle

5
Mettle has always been customer care supportive, friendly without question. Always there ‘on the end’ for advice and help and look after my money which of course is most! Would recommend any company to look at Mettle and invest to look after them. Reviewed on: 8th April 2026

Everything is easy to access via the app.

5
Everything is easy to access via the app. So if I need an update to when I’m out of the office it’s easy to get the answer Reviewed on: 8th April 2026

Straightforward telephone banking.

5
Straightforward telephone banking. Very secure and user-friendly at the same time. Very happy to recommend to others - and I have! Reviewed on: 8th April 2026

Great new business account, highly recommend

5
I have been recommending Mettle to lots of tradesmen I work with. I opened an account for my business and I have been very impressed with the service provided. Reviewed on: 8th April 2026

Excellent service and communication

5
They always answer any queries promptly Reviewed on: 8th April 2026

Never had an issues, super easy to use App with very...

5
Never had an issues, super easy to use App with very good security Reviewed on: 8th April 2026

Troublefree banking and great integration

5
Mettle works well and doesn’t force upgrades during my time with it which I’m grateful for. Other banks have forced upgrades at inconvenient times! I like the integration of Mettle with FreeAgent accounting, and it has been part of my successful journey towards making tax digital Reviewed on: 8th April 2026

Review Mettle by NatWest: Business Banking now

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