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Yorkshire Bank: Business Banking reviews

Name: Business Banking
Rating: 2.11 (27 reviews)

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2.11

Based on 27 reviews, last reviewed 5th Jun 2021

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

15%

2 star

66%

Latest highest rating:

5

Excellent service Good understanding of current needs and excellent service Reviewed on: 5th March 2021

Latest lowest rating:

1

Callous & Uncaring Covid-19 Attitude! I operate a small limited company in the travel/leisure/sports industry and like everyone else was forced to stop taking bookings in March 2020 due to... Read more Reviewed on: 5th June 2021

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About the Business Banking

Yorkshire Bank business banking reviews at Smart Money People are helping other business people to fund out what being a business banking customer at Yorkshire Bank is really like. With business banking and aspects such as access to finance being so important to many business owners, Smart Money People is becoming the UK's leading source of Yorkshire Bank business banking reviews. Remember that you can write yours too, and join our mission to increase trust and transparency in financial services.

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Yorkshire Bank Business Banking reviews (27)

Callous & Uncaring Covid-19 Attitude!

I operate a small limited company in the travel/leisure/sports industry and like everyone else was forced to stop taking bookings in March 2020 due to Covid-19. Prior to Covid-19 this was a viable little online business that had operated successfully for over 20 years. During the Covid-19 pandemic our company overdraft (with Yorkshire Bank) has managed to keep pace with our various fixed costs to keep going (bank charges, interest, insurance, hosting, internet, sagepay, overdraft fees etc). Yesterday our Yorkshire Bank account finally reached its £5K limit and the bank are now bouncing all direct debits and standing orders. Over the next few months, if we believe anything our government is saying, business may pick back up again... or crash... who knows? Yesterday, 4th June 2021, I spoke to Yorkshire Bank to see if they would allow my company just £300 per month extra on our overdraft for a couple of months to see if the supposed opening up of the economy and easing of Covid-19 restrictions happens and bookings restart... They wouldn't budge... and are just continuing to pile on their charges whilst bouncing any DD/SO's that would keep my company alive. I told them they will simply collapse the company for the sake of a few hundred pounds, but they wouldn't budge. An uncaring company... now part of Virgin Money... Doesn't deserve 1 Star! Thanks Richard Branson... Reviewed on: 5th June 2021

Worst bank ever

Don’t go near this bank. Bad staff. bad online. Never can get through on phone. We have a credit card with them that’s never been used or left the house and as now been hacked. Not sure how? Can l get through to anybody NO. If l listed all the trouble we have had with them l would need all night. We have no money with them anymore & will be closing all empty accounts in the morning. Reviewed on: 8th March 2021

Excellent service

Good understanding of current needs and excellent service Reviewed on: 5th March 2021

Faster Payments ???????

Banked with them for over 20 years. Business Account is taking over 24 hours to clear INCOMING regular Faster Payments like Standing Orders. Little clocks next to these payments saying 'Still going through' - The bank have tried to assure me these are Cleared Funds. Absolute Bollox. I'm paying contractors some mornings and the live feed on the Business Account APP isn't updating until lunch time. I can't even reconcile the account because the live balance isn't correct. 5+ month and an official complaint later and the bank have washed there hands of any responsibility.... Off the the Financial Ombudsman we go.............Shambles Reviewed on: 3rd February 2021

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