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Posts tagged as “Insights”

Mortgage Lender Benchmark H2 2019: Results

The latest edition of the Mortgage Lender Benchmark is released today. Which mortgage lenders are delighting brokers?

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Mortgage Lender Benchmark H2 2019: Kick-off

The Mortgage Lender Benchmark returns to find out which mortgage lenders are delivering the best products and services to mortgage brokers and their customers.

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Mortgage Lender Benchmark H1 2019: The results

‚ÄčThe latest version of the Mortgage Lender Benchmark, a six monthly assessment of the service and propositions offered by lenders, is released today.

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Does brand matter to mortgage brokers?

We asked 424 brokers to tell us how important brand is for them when deciding which lender to place a case with. Here's what they told us.

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The Mortgage Lender Benchmark returns for H1 2019

The Mortgage Lender Benchmark returns to find out which lenders are providing the best service to mortgage brokers and their customers.

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Building societies vs banks: Analysing customer feedback

We've analysed the feedback left by savings and mortgage customers. Are there any differences in the feedback left by bank and building society customers?

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Does your bank's behaviour matter?

How many of us would switch if our bank was found to have failings in areas such as diversity, sexual harassment and discrimination? We ran a survey to find out.

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