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Posts tagged as “Insights”

Complaints Summit 2017 Preview

We're running an event for firms who want to better manage, understand, and reduce complaints in financial services.

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H2 2016 Complaints: Our Insight & Analysis

Today the FCA is due to release its H2 2016 complaints data. Thanks to PS15/19 the way complaints data is published is set to change for the better. Here's our insight and analysis.

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Smart Money People 360 Ratings - Winners and Losers

We're launching 360° ratings to help make financial services more transparent.

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5 key themes for 2017

A round-up of our 5 key themes for 2017! We use our insight to talk complaints, insurance, challenger banks and more!

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Comment: What's Wrong With Car Insurance?

More and more of our car insurance reviewers feel unfairly treated. Why? Our founder Mike shares some insight.

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What Do Credit Report Customers Really Think?

Our insight on credit reporting customers and what they think about the agencies who provide their credit scores.

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The Smart Money People Prepaid Benchmark

We’re gearing-up to launch the Smart Money People Prepaid Benchmark, the UK's first customer-focused prepaid benchmark. It’s a space we’ve been getting to know for a while…and it’s pretty fascinating.

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