Posted By Michael Fotis on 5th June 2019 Mortgage Lender Benchmark H1 2019: The results
The latest version of the Mortgage Lender Benchmark, a six monthly assessment of the service and propositions offered by lenders, is released today.
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Posted By Michael Fotis on 5th June 2019 Posted By Michael Fotis on 17th May 2019 Does brand matter to mortgage brokers?
We asked 424 brokers to tell us how important brand is for them when deciding which lender to place a case with. Here's what they told us.
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Posted By Nate on 8th April 2019 The Mortgage Lender Benchmark returns for H1 2019
The Mortgage Lender Benchmark returns to find out which lenders are providing the best service to mortgage brokers and their customers.
Read MorePosted By Michael Fotis on 27th February 2019 Building societies vs banks: Analysing customer feedback
We've analysed the feedback left by savings and mortgage customers. Are there any differences in the feedback left by bank and building society customers?
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Posted By Kurt on 31st January 2019 Does your bank's behaviour matter?
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How many of us would switch if our bank was found to have failings in areas such as diversity, sexual harassment and discrimination? We ran a survey to find out.
Read MorePosted By Michael Fotis on 8th January 2019 Apps are now the nation's favourite way of banking
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In 2018, far more of us used apps to contact our bank than in 2017. Here's why our preferences are changing, and what it means.
Read MorePosted By Michael Fotis on 3rd December 2018 Mortgage Lender Benchmark H2 2018: the results
The first edition of the Mortgage Lender Benchmark is released today. This study includes feedback on 79 lenders and SWOT analysis on 32 of the biggest mortgage lenders in the UK.
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