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Posts tagged as “Insights”

Posted By Mike on 7th September 2017

Complaints Summit 2017 Preview

We're running an event for firms who want to better manage, understand, and reduce complaints in financial services.

Posted By Mike on 26th April 2017

H2 2016 Complaints: Our Insight & Analysis

Today the FCA is due to release its H2 2016 complaints data. Thanks to PS15/19 the way complaints data is published is set to change for the better. Here's our insight and analysis.

Posted By Jeff on 22nd March 2017

Smart Money People 360 Ratings - Winners and Losers

We're launching 360° ratings to help make financial services more transparent.

Posted By Mike on 29th December 2016

5 key themes for 2017

A round-up of our 5 key themes for 2017! We use our insight to talk complaints, insurance, challenger banks and more!

Posted By Mike on 16th December 2016

Comment: What's Wrong With Car Insurance?

More and more of our car insurance reviewers feel unfairly treated. Why? Our founder Mike shares some insight.

Posted By Jeff on 8th December 2016

What Do Credit Report Customers Really Think?

Our insight on credit reporting customers and what they think about the agencies who provide their credit scores.

Posted By Mike on 23rd September 2016

The Smart Money People Prepaid Benchmark

We’re gearing-up to launch the Smart Money People Prepaid Benchmark, the UK's first customer-focused prepaid benchmark. It’s a space we’ve been getting to know for a while…and it’s pretty fascinating.

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