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Admiral reviews

Admiral Logo
Rated Excellent 4.52/5

Admiral reviews

Verified business Last reviewed within 7 days
  • Award winning organisation
    Award winning organisation
  • On-line application and approval process
    On-line application and approval process
  • Manage your account or policy via an app or website
    Manage your account or policy via an app or website
  • FCA approved and regulated
    FCA approved and regulated

Review summary

People rate this company as Excellent based on 36,141 product reviews

Average score of 4.52/5
5 star
85%
4 star
12%
3 star
1%
2 star
0%
1 star
2%
Reviews for Admiral have trended positively over the past 90 days

Admiral’s car and home insurance often impress with easy online services, competitive multi-cover discounts, and friendly customer support. However, many have faced frustratingly slow, poor claims handling and unexpected price hikes, especially with car and travel insurance. The LittleBox telematics product also draws strong criticism for unfair scoring and poor communication.

Positive themes

  • Admiral Car insurance’s app and website make managing policies really straightforward.
  • Multi-cover discounts on car and home insurance with Admiral save a fair bit.
  • Admiral’s customer service is often friendly and helpful when you get through.

Negative themes

  • Claims with Admiral Car insurance often drag on with poor communication and delays.
  • Renewal prices for Admiral Car and Home insurance frequently jump up unfairly.
  • Admiral LittleBox telematics policy scores unfairly and cancels without warning.
Summarised by AI
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About Admiral

Admiral is an award-winning UK based insurance company.

Admiral was set up a specialist provider of car insurance with 57 members of staff based in Cardiff. Today, it has over 10,000 members of staff in eight different countries across the world. It was the first company to launch MultiCar Insurance policies.

Admiral offers a variety of products including MultiCover, MultiCar, home insurance, pet insurance, van insurance, landlord insurance and travel insurance.

Admiral at a glance

Contact details

Website
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Social media

Reviews for Admiral

Showing 11 of 36141 company reviews Last reviewed within 7 days

RIP OFF !

Car insurance 10th July 2026

Multi Car policyholder , put daughter - previously on policy - back on policy for 1 month (back from travelling) and was charged £220 !... Multi Car policyholder , put daughter - previously on policy - back on policy for 1 month (back from travelling) and was charged £220 ! Subsequently put her back on permanently until the end of the policy (October) and charged £36 ??!! So 1 months cover costs £220 - £2640 annual equivalent for 1 person ??!! Total rip off . Will not be renewing and will go elsewhere . Also their call centre in India is a total waste of time and totally unhelpful . Read more Read less

Rated Terrible 1.00/5
Read more product reviews

My yearly holiday insurance

Travel insurance 8th July 2026

Fantastic good value for money for the year.Easy to understand insurance for what I’m covered for.

Rated Excellent 5.00/5
Read more product reviews
  • 5.00/5

    I've not had any problem from this company.

    I've not had any problem from this company. Prices are reasonable.

    {"display":"Linda","full_name":"Linda","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Car insurance
    Linda 7th July 2026
  • 5.00/5

    Admiral consistently provide excellent customer serv...

    Admiral consistently provide excellent customer service and value for money

    {"display":"Tiffany","full_name":"Tiffany","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Car insurance
    Tiffany 29th June 2026
  • 1.00/5

    Scammers with claims

    I have been a customer with Admiral travel for three years, but after my recent claims experience, I will never use them again. Making a... I have been a customer with Admiral travel for three years, but after my recent claims experience, I will never use them again. Making a claim was incredibly frustrating. Instead of receiving the support and service I expected as a loyal customer, I felt like every step was made unnecessarily difficult. Communication was poor, the process dragged on, and it often felt as though Admiral was looking for reasons not to help rather than trying to resolve the claim fairly. I’ve paid my premiums on time for years, only to be left extremely disappointed when I actually needed to use the insurance. Based on my experience, I would not recommend Admiral to anyone looking for an insurer they can rely on when making a claim. Very disappointing service, and certainly not the level of support I expected after three years of loyalty. Read more Read less

  • 1.00/5

    Absolutely disgraceful insurance company!

    Absolutely disgraceful insurance company! Absolutely zero support! When I asked for help, I wad told to contact the 3rd party insurers. I had to do... Absolutely disgraceful insurance company! Absolutely zero support! When I asked for help, I wad told to contact the 3rd party insurers. I had to do all the work myself. The only thing that admiral is interested in is, renewal! I had texts, emails, even a letter in the post! All about renewal. When a customer needs help, you are passed from pillar to post! When admiral want your money they hound you! On the messenger chat I kept saying I didn't want to renew! It was a very awkward chat! Anyone insuring with Admiral, firstly think twice and if you do get insurance make sure you turn auto renewal OFF! Always go on comparison sites, as loyalty really does account for nothing! I am totally disgusted with the total lack of support I have received from Admiral. In future even if Admiral comes up cheaper, I will never insure with them again! Read more Read less

    {"display":"Jagp","full_name":"Jagp","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Car insurance
    Jagp 16th June 2026
  • 1.00/5

    WE HAD AN ACCIDENT ON HOLIDAY IN CORSICA JULY 2025,...

    WE HAD AN ACCIDENT ON HOLIDAY IN CORSICA JULY 2025, WE ARE TRYING TO GET PAID FOR OUR FLIGHTS AND HOTEL STAY. ADMIREL ARE MAKING... WE HAD AN ACCIDENT ON HOLIDAY IN CORSICA JULY 2025, WE ARE TRYING TO GET PAID FOR OUR FLIGHTS AND HOTEL STAY. ADMIREL ARE MAKING IT VERY DIFICULT, ASKING FOR INFORMATION THAT WE HAVE SENT THEM A NUMBER OF TIMES, AND EACH TIME THEY SAY WILL REPLY IN 20 DAYS KEEPS ONGOING. A VERY BAD COMPANY TO DO BUSENESS WITH. Read more Read less

    {"display":"Frank","full_name":"Frank","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Travel insurance
    Frank 16th June 2026
  • 4.00/5

    I’ve been dealing with amoral for two years now ther...

    I’ve been dealing with amoral for two years now there great with customer service

  • 4.00/5

    Credit company that says what it does on the tin

    Good customer service. Good value for money. Quick deposit. Fair checks. Anything you could really ask for from a credit company. Able to pay back... Good customer service. Good value for money. Quick deposit. Fair checks. Anything you could really ask for from a credit company. Able to pay back early if needed at no extra cost and reduced interest rates. Read more Read less

    {"display":"Caramor","full_name":"Caramor","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Personal loan
    Caramor 11th June 2026
  • 5.00/5

    The best home insurance

    Great and reliable home insurance

    {"display":"Gary L","full_name":"Gary L","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Home insurance
    Gary L 11th June 2026
  • 5.00/5

    Quickly and easy.

    Quickly and easy. fantastic. Brilliant.

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