Admiral reviews

Admiral reviews
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Award winning organisation
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On-line application and approval process
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Manage your account or policy via an app or website
Review summary
People rate this company as Excellent based on 36,008 product reviews
Latest positive rating
Admiral home insurance
I have home insurance with admiral, everything is covered and the process of choosing admiral for home insurance was simple. The customer service is great... I have home insurance with admiral, everything is covered and the process of choosing admiral for home insurance was simple. The customer service is great and I’m happy with admiral. Read more Read less

Latest negative rating
Admiral travel insurance is scam. Company.
I wouldn't recommend admiral to no one it is scam. I had accident will i was in my holiday. I submitted claims for the stolen... I wouldn't recommend admiral to no one it is scam. I had accident will i was in my holiday. I submitted claims for the stolen items Claim handler told me i requirements We will not pay a claim if you do not provide enough evidence of your expenses, loss or damage they forget I have been taken to hospital after I been told by doctor to in bed for two weeks. This is there email. Thank you for providing us with the evidence requested. We have reviewed your reason to claim, along with the information provided and unfortunately, we are unable to process your claim on this occasion. Bicycle - Not covered as per our policy wording Section 3 page 46 D. Taxi's - No cover as no receipts as proof of payment Hospital charges - No cover as no receipts. Helmet & Jersey - damaged in incident, Not covered if no evidence of this damage Sunglasses & Dog deterrent device - lost in incident, Not covered without a loss report As per the policy wording General conditions Page 22 15. Claim requirements We will not pay a claim if you do not provide enough evidence of your expenses, loss or damage, or any documents or evidence we have reasonably requested to support your claim Police station fee for paperwork - not covered as an Administration cost (general exclusion) P 28 21. Administrative costs. We are able to cover the prescription cost MAD 102.70 on 6/11/24 => £8.01, however, you rejected this offer. We understand this is not the outcome you were hoping for, but we trust we have explained the reason behind our decision. If you have any questions regarding this, please log into your portal to send us a message: https://travelinsurance.admiral.com/auth/login Please do not reply to this email as this inbox is not monitored. We now consider your claim to be closed. Yours sincerely Clare Claims Handler Admiral Travel Insurance Read more Read less

About Admiral
Admiral is an award-winning UK based insurance company.
Admiral was set up a specialist provider of car insurance with 57 members of staff based in Cardiff. Today, it has over 10,000 members of staff in eight different countries across the world. It was the first company to launch MultiCar Insurance policies.
Admiral offers a variety of products including MultiCover, MultiCar, home insurance, pet insurance, van insurance, landlord insurance and travel insurance.
Admiral at a glance
Reviews for Admiral
Showing 11 of 36008 company reviews • Last reviewed within 7 days
Difficult and Flawed Process
My wife had her purse stolen whilst on holiday in Spain, resulting in her losing a designer purse, designer handbag, some cash and a mobile... My wife had her purse stolen whilst on holiday in Spain, resulting in her losing a designer purse, designer handbag, some cash and a mobile phone. We initially felt reassured as we had a travel policy in place. However on making a claim this reassurance has unravelled piece by piece. The way they work is that the handbag/purse are one claim, the cash is another, and the phone is another (gadget), and each claim is independent of the rest and have their own excess charge to pay! On top of this the whole claim process requires a huge amount of information and multiple proof of ownership of each item. I'm not exaggerating when I say the claim took about 8 hours, scouring bank statements, credit card bills, photo albums, calls to phone providers etc. Unfortunately we were unable to find some of the information, and in one case the value of the items was disputed resulting in 2 out of 3 claims being rejected. Finally, for the phone cover, consumers should be aware that they dont do old for new, nor even have a threshold for one for new as their analogy is "well you could have a ten year old phone" (which we didn't, as they can see this based on the huge amount of information and evidence they asked me to provide). The process is not user friendly, and overwhelmingly feels designed to significantly reduce the chance for payout. All in all, I would urge significant caution when taking an Admiral Policy - read the small print, and pay a little extra for a more robust and consumer friendly package. Read more Read less
Admiral travel insurance is scam. Company.
I wouldn't recommend admiral to no one it is scam. I had accident will i was in my holiday. I submitted claims for the stolen... I wouldn't recommend admiral to no one it is scam. I had accident will i was in my holiday. I submitted claims for the stolen items Claim handler told me i requirements We will not pay a claim if you do not provide enough evidence of your expenses, loss or damage they forget I have been taken to hospital after I been told by doctor to in bed for two weeks. This is there email. Thank you for providing us with the evidence requested. We have reviewed your reason to claim, along with the information provided and unfortunately, we are unable to process your claim on this occasion. Bicycle - Not covered as per our policy wording Section 3 page 46 D. Taxi's - No cover as no receipts as proof of payment Hospital charges - No cover as no receipts. Helmet & Jersey - damaged in incident, Not covered if no evidence of this damage Sunglasses & Dog deterrent device - lost in incident, Not covered without a loss report As per the policy wording General conditions Page 22 15. Claim requirements We will not pay a claim if you do not provide enough evidence of your expenses, loss or damage, or any documents or evidence we have reasonably requested to support your claim Police station fee for paperwork - not covered as an Administration cost (general exclusion) P 28 21. Administrative costs. We are able to cover the prescription cost MAD 102.70 on 6/11/24 => £8.01, however, you rejected this offer. We understand this is not the outcome you were hoping for, but we trust we have explained the reason behind our decision. If you have any questions regarding this, please log into your portal to send us a message: https://travelinsurance.admiral.com/auth/login Please do not reply to this email as this inbox is not monitored. We now consider your claim to be closed. Yours sincerely Clare Claims Handler Admiral Travel Insurance Read more Read less
Products from Admiral
Car insurance
by AdmiralAdmiral provide third party car insurance policies and four levels of comprehensive cover – Admiral Essential, Admiral, Admiral Gold and Admiral Platinum. Admiral offer vehicle insurance policies for vans, young...
Car insurance
by AdmiralAdmiral provide third party car insurance policies and four levels of comprehensive cover – Admiral Essential, Admiral, Admiral Gold and Admiral Platinum. Admiral offer vehicle insurance policies for vans, young...
Home Insurance
by AdmiralThe Admiral home insurance reviews on Smart Money People are written by ordinary people like you. We’ve got thousands of genuine reviews to help you select the right cover for...
Home Insurance
by AdmiralThe Admiral home insurance reviews on Smart Money People are written by ordinary people like you. We’ve got thousands of genuine reviews to help you select the right cover for...
Personal Loan
by AdmiralWant to know if a personal loan from Admiral is right for you? Read reviews from our community members, whether it's for home improvement, debt consolidation, a new car, or...
Personal Loan
by AdmiralWant to know if a personal loan from Admiral is right for you? Read reviews from our community members, whether it's for home improvement, debt consolidation, a new car, or...
Travel insurance
by AdmiralAdmiral travel insurance is available for single trips and annual multi trips. Policies include cover for emergency illness or injury, and loss, theft or damage of your belongings. Admiral travel...
Travel insurance
by AdmiralAdmiral travel insurance is available for single trips and annual multi trips. Policies include cover for emergency illness or injury, and loss, theft or damage of your belongings. Admiral travel...
Van Insurance
by AdmiralFor many van owners, their van is used for everday driving as well as work, meaning that choosing the best van insurance to keep it on the road is essential....
Van Insurance
by AdmiralFor many van owners, their van is used for everday driving as well as work, meaning that choosing the best van insurance to keep it on the road is essential....
Car Finance
by AdmiralAdmiral offers car finance products that could help you get a new car. If you've used Admiral before, please leave an admiral car finance review below to help us find...
Car Finance
by AdmiralAdmiral offers car finance products that could help you get a new car. If you've used Admiral before, please leave an admiral car finance review below to help us find...
LittleBox
by AdmiralFind out how genuine customers have found their experience with LittleBox by checking the Admiral LittleBox reviews on Smart Money People. As a new driver, insurance premiums can be costly....
LittleBox
by AdmiralFind out how genuine customers have found their experience with LittleBox by checking the Admiral LittleBox reviews on Smart Money People. As a new driver, insurance premiums can be costly....
Pet Insurance
by AdmiralBefore taking out a new pet insurance policy it’s worth checking customer reviews. The reviews on Smart Money People can provide genuine insight into life as a policyholder. We collect...
Pet Insurance
by AdmiralBefore taking out a new pet insurance policy it’s worth checking customer reviews. The reviews on Smart Money People can provide genuine insight into life as a policyholder. We collect...
Landlord Insurance
by AdmiralLandlord Insurance
by AdmiralMotorbike Insurance
by AdmiralAdmiral motorbike insurance reviews can help motorcyclists like you to find the best motorbike insurance provider. Take a look at our Admiral motorbike insurance reviews to find out what being...
Motorbike Insurance
by AdmiralAdmiral motorbike insurance reviews can help motorcyclists like you to find the best motorbike insurance provider. Take a look at our Admiral motorbike insurance reviews to find out what being...
Life Insurance
by AdmiralDo you want to find out what life as a Admiral life insurance customer is like? Now you can! Read Admiral life insurance reviews at Smart Money People to find...
Life Insurance
by AdmiralDo you want to find out what life as a Admiral life insurance customer is like? Now you can! Read Admiral life insurance reviews at Smart Money People to find...
Warranty
by AdmiralWith lots of companies now offering warranties, finding the best one for you isn't always that easy. Thanks to our Smart Money People community you can read Admiral warranty reviews...
Warranty
by AdmiralWith lots of companies now offering warranties, finding the best one for you isn't always that easy. Thanks to our Smart Money People community you can read Admiral warranty reviews...
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