Smart Money People Logo

Voting in the British bank awards 2025 is open - Vote here

Share this page
Link copied

Admiral reviews

Admiral Logo
Rated Excellent • 4.72/5

Admiral reviews

Verified businesses always have up to date contact details and can respond to reviews.

Verified business
Last reviewed within 7 days
  • Award winning organisation
    Award winning organisation
  • On-line application and approval process
    On-line application and approval process
  • Manage your account or policy via an app or website
    Manage your account or policy via an app or website

Review summary

People rate this company as Excellent based on 36,003 product reviews

Average score of 4.72/5
5 star
86%
4 star
12%
3 star
1%
2 star
0%
1 star
1%
Reviews for Admiral have trended positively over the past 90 days

Latest positive rating

5/5

Admiral home insurance

I have home insurance with admiral, everything is covered and the process of choosing admiral for home insurance was simple. The customer service is great... I have home insurance with admiral, everything is covered and the process of choosing admiral for home insurance was simple. The customer service is great and I’m happy with admiral. Read more Read less

{"display":"Jennifer L","full_name":"Jennifer L","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar

Latest negative rating

1/5

I had a fall whilst on holiday in Fuerteventura on 2...

I had a fall whilst on holiday in Fuerteventura on 2nd January which resulted in a broken wrist. The hospital over there recommended that I... I had a fall whilst on holiday in Fuerteventura on 2nd January which resulted in a broken wrist. The hospital over there recommended that I return home asap has I would likely need an operation, which I did. Despite having supplied the information required by Admiral (many times over) I have still not received any payment! They where fortunate because I went to the local hospital not a private one. I am only claiming for the new flight and the 6 days unused accommodation. I would not recommend Admiral to anyone, my dealings with them have made a traumatic situation even more stressful! Read more Read less

{"display":"Norma J","full_name":"Norma J","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Travel Insurance
Norma J 31st March 2025
See more reviews for Admiral products

About Admiral

Admiral is an award-winning UK based insurance company.

Admiral was set up a specialist provider of car insurance with 57 members of staff based in Cardiff. Today, it has over 10,000 members of staff in eight different countries across the world. It was the first company to launch MultiCar Insurance policies.

Admiral offers a variety of products including MultiCover, MultiCar, home insurance, pet insurance, van insurance, landlord insurance and travel insurance.

Admiral at a glance

Contact details

Social media

Reviews for Admiral

Showing 11 of 36003 company reviews • Last reviewed within 7 days

Admiral home insurance

Home Insurance • 2nd April 2025

I have home insurance with admiral, everything is covered and the process of choosing admiral for home insurance was simple. The customer service is great... I have home insurance with admiral, everything is covered and the process of choosing admiral for home insurance was simple. The customer service is great and I’m happy with admiral. Read more Read less

{"display":"Jennifer L","full_name":"Jennifer L","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5/5
Read more product reviews

I had a fall whilst on holiday in Fuerteventura on 2...

Travel Insurance • 31st March 2025

I had a fall whilst on holiday in Fuerteventura on 2nd January which resulted in a broken wrist. The hospital over there recommended that I... I had a fall whilst on holiday in Fuerteventura on 2nd January which resulted in a broken wrist. The hospital over there recommended that I return home asap has I would likely need an operation, which I did. Despite having supplied the information required by Admiral (many times over) I have still not received any payment! They where fortunate because I went to the local hospital not a private one. I am only claiming for the new flight and the 6 days unused accommodation. I would not recommend Admiral to anyone, my dealings with them have made a traumatic situation even more stressful! Read more Read less

{"display":"Norma J","full_name":"Norma J","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Terrible • 1/5
Read more product reviews
  • 1/5

    !!! DO NOT USE THIS AS AN OPTION !!

    DO NOT USE IT!!!! - i HOPE TO SAVE SOME OF YOU HERE! - What will happen is you will get the insurance and in... DO NOT USE IT!!!! - i HOPE TO SAVE SOME OF YOU HERE! - What will happen is you will get the insurance and in 1 month they will tell you they have to increase the insurance because of driving data. Its not that you will be driving badly, its because they need to report bad driving in order to keep hiking up your premium. When you cancel your premium after realising you fell into the trap - you will be asked to pay another £160 to leave the contract. Read more Read less

    {"display":"Calvin K","full_name":"Calvin K","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1148414.png"}}'s avatar
    LittleBox
    Calvin K 24th March 2025
  • 1/5

    Admiral is not a reputable insurance company!

    My husband missed his flight home due to landslide on route to the airport. He had to get a flight the next day. He was... My husband missed his flight home due to landslide on route to the airport. He had to get a flight the next day. He was only claiming for his flight. He has sent in all the documentation but they still want more. His friend who he travelled with was reimbursed within two days without having to provide so much documentation over and over! Read more Read less

    {"display":"Grubby","full_name":"Grubby","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Travel Insurance
    Grubby 21st March 2025
  • 1/5

    One of the worst insurance company Which anyone can...

    One of the worst insurance company Which anyone can got .for travel insurance Admiral is scam not to trust .It is rip off.

    {"display":"Aziz Afkir","full_name":"Aziz Afkir","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Car Insurance
    Aziz Afkir 15th March 2025
  • 1/5

    Don't use Admiral as travel insurance

    I took insurance which never pays when you need help.I will never use or recommend admiral travel insurance

    {"display":"Aziz Afkir ","full_name":"Aziz Afkir ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5/5

    Angela is amazing!

    I haven’t recently been involved in a car accident that wasn’t my fault. Admiral contacted me to help with the claim. I am not a... I haven’t recently been involved in a car accident that wasn’t my fault. Admiral contacted me to help with the claim. I am not a member with Admiral but I was fully impressed with the service and professionalism delivered. They are far better at helping me with this accident than my actual insurance! Read more Read less

    {"display":"Anonymous ","full_name":"Anonymous ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 4/5

    Well priced annual multi-trip cover.

    Well priced annual multi-trip cover. I fortunately have not had to claim so can't comment on that. Seemingly pretty comprehensive with many bolt-on options. Very... Well priced annual multi-trip cover. I fortunately have not had to claim so can't comment on that. Seemingly pretty comprehensive with many bolt-on options. Very quick and easy online purchase on a well designed website. Read more Read less

    {"display":"Chloe D","full_name":"Chloe D","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Travel Insurance
    Chloe D 28th February 2025
  • 5/5

    Having read negative reviews about Littlebox, I had...

    Having read negative reviews about Littlebox, I had reservations, but my insurance had gone through the roof due to having my car stolen and it... Having read negative reviews about Littlebox, I had reservations, but my insurance had gone through the roof due to having my car stolen and it offered the best deal. 8 months in, I have a driver rating of excellant - 100. If others are not happy about the scores the are receiving, maybe their driving skills are not as good as they thought they were! Read more Read less

    {"display":"Ian H","full_name":"Ian H","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    LittleBox
    Ian H 26th February 2025
  • 5/5

    Definitely recommend Admiral

    I have home insurance from admiral and they’ve always been helpful and reliable, everything is simple with them.

    {"display":"Gary L","full_name":"Gary L","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Home Insurance
    Gary L 26th February 2025
  • 5/5

    Admiral are amazing

    I have home insurance with admiral and it covers everything of importance, always reliable and great customer service.

    {"display":"Jennifer L","full_name":"Jennifer L","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Home Insurance
    Jennifer L 26th February 2025

    Products from Admiral
    Showing products offered by Admiral

    We are Smart Money People

    Join 2 million active users who make better financial decisions with the power of reviews.

    Create an account

    Protecting trust by verifying companies and reviewers

    The only site that specialises in financial services

    Providing everyday people with a voice