Was due to renew my car insurance I was searching online using comparison sites and did find some attractive quotes. I received a call from... Was due to renew my car insurance I was searching online using comparison sites and did find some attractive quotes. I received a call from Admiral as I was already with them, informed them their online quotes on both their own and comparison sites were double almost double of what I paid them for the previous year. After I informed the customer representative of this they aimed to find me the best price possible. After several days they contacted me to inform me of a price that may be of interest to me as I have had many years of no claims, and they priced it alongside home content insurance. The price was still £150 more than what I paid to Admiral the previous year, but my instincts told me that they are a better company than those who've quoted me cheaper. Admiral feels like a brand you can trust, so I decided to renew for another year, plus it saved me the hassle of handing over my details in full all again to a new provider. I felt like I was well taken care of, and the process was a smooth one. Never felt pressured to take up their products, and no continuous call backs like other companies I shall not mention. Read more Read less

sorted out insurance on my EV , rep was very helpful

I have been with Admiral since I got my first car. Every year they either match other renewal costs in the market if I can... I have been with Admiral since I got my first car. Every year they either match other renewal costs in the market if I can find lower ones, or genuinely come in lower. always competitive on price and good quality insurance from a reputable company! Read more Read less

It is a good service admeral is a good company

Great company,really reliable and simple to use

It was quick and easy to set up, verifying my no claims took ringing up as it had been inputted wrong (after evidence sent) they... It was quick and easy to set up, verifying my no claims took ringing up as it had been inputted wrong (after evidence sent) they were lovely on the phone, fixed straight away and took £15 off the policy for the inconvenience of having to ring them. it was the cheapest fully comp option at the time Read more Read less

I think your accounts department are far too over enthusiastic about non payment of £3 which on that day I didn't have access to even... I think your accounts department are far too over enthusiastic about non payment of £3 which on that day I didn't have access to even £3 for my insurance premium. Instead, nasty default letters are sent to me. I'm just so furious that my renewal has already gone through but with ovrrbearing practises like this I desperately want to have no more to do with this bullying giant. Surely, as a disabled pensioner living on scraps whilst all of you sit in superiority because you have an income. It's a sad state of affairs when I don't even have £3.58 in my bank to pay you. Think about it. Tell your insensitive accounts person to stop and think that this might push someone over the edge. A default notice? Seriously? For £3. It's unacceptable, it's unbelievable and probably cost more than that to send a letter or leave a voicemail saying we're sorry you're experiencing difficulties but just a nudge to say your payment is overdue. You have no idea. But, I promise you, for the sake of other customers I will take this to the very top. Also, online reviews, and I will not stop until YOU stop threatening and intimidating over £3. Policy number P68441220. Disgusted. Anne Jackson. so you can apologise Read more Read less

Great home insurance, always reliable and a reasonable price

Last year, I purchased a one-year car insurance policy for my brother-in-law, who just relocated to the UK, through Admiral car insurance, using my own... Last year, I purchased a one-year car insurance policy for my brother-in-law, who just relocated to the UK, through Admiral car insurance, using my own bank account for payment. This year, when the policy was automatically renewed, he didn't notice the email notification. As a result, the renewal charge was mistakenly deducted from my bank account again. I called the customer service and spoke with Jess. She was very patient, helpful, and professional. After carefully verifying all the necessary information, she assured me that the matter would be handled immediately and arranged for a refund to be returned to my bank account within a few days. I truly appreciate the company's efficient and responsible handling of this situation. I'm writing this review to recognize their excellent service and professionalism. Thank you very much, Jess! Read more Read less