Admiral reviews
Admiral reviews
-
Award winning organisation
-
On-line application and approval process
-
Manage your account or policy via an app or website
Review summary
People rate this company as Excellent based on 35,979 product reviews
Latest positive rating
Initially I was worried due to other reviews.
Initially I was worried due to other reviews. I lost my phone in Majorca. I put a claim in and submitted around 10 pictures of... Initially I was worried due to other reviews. I lost my phone in Majorca. I put a claim in and submitted around 10 pictures of evidence. Police report etc. after 8 days I received a call informing me that would would pay the full amount minus 10 percent because the phone was older. I could not be happier with the service. Thanks admiral Read more Read less
Latest negative rating
Admiral travel insurance
A friend of mine is currently in domic
About Admiral
Admiral is an award-winning UK based insurance company.
Admiral was set up a specialist provider of car insurance with 57 members of staff based in Cardiff. Today, it has over 10,000 members of staff in eight different countries across the world. It was the first company to launch MultiCar Insurance policies.
Admiral offers a variety of products including MultiCover, MultiCar, home insurance, pet insurance, van insurance, landlord insurance and travel insurance.
Admiral at a glance
Reviews for Admiral
Showing 11 of 35979 company reviews • Last reviewed within 7 days
Admiral travel insurance
A friend of mine is currently in domic
Incompetent and understaffed
Incompetent and lacking capacity to do the real work (managing insurance claims effectively) You should look at how insurers handle claims. In my case they... Incompetent and lacking capacity to do the real work (managing insurance claims effectively) You should look at how insurers handle claims. In my case they have badly messed up 2 claims and the subsequent complaints. I think they have staff competency and capacity issues. It has been 1 year since these issues started and honestly Admiral can't seem to do anything right. Issues: - Fraudulent third party claim for over £4000 excess work unresolved. I have provided images of the third party car at the time of the incident showing none of the extensive damages claimed for were present on the car at the time but Admiral have done nothing. -Admiral extremely pressuring me with Copart to give them my car for scrap without explaining that I could retain the car. -Admiral applying the wrong category for write off. Then saying they have corrected when they haven't (which would have got me in trouble with the DVLA). I checked myself and found that they still had not put the correct category on. -Admiral never starting proceedings with third party insurer to recover excess (incident in February 2024). They like sending emails and saying they've done all they can. So you will be without your excess for months. - Admiral complaints team seem to be over burdened. They do not reply to emails or investigate concerns. If they do reply they will not Get your complaint in early so that you can take them to Ombudsman instead. -Admiral privacy team does not provide all phone calls as part of a subject access request. It will be the phone calls that you actually need (the ones where they pressured you or made mistakes) that they will not provide. This is illegal. My premium has increased and I am at least £600 down. Save your money and go to a competent insurer. Read more Read less
Products from Admiral
Car Insurance
by AdmiralAdmiral provide third party car insurance policies and four levels of comprehensive cover – Admiral Essential, Admiral, Admiral Gold and Admiral Platinum. Admiral offer vehicle insurance policies for vans, young...
Car Insurance
by AdmiralAdmiral provide third party car insurance policies and four levels of comprehensive cover – Admiral Essential, Admiral, Admiral Gold and Admiral Platinum. Admiral offer vehicle insurance policies for vans, young...
Home Insurance
by AdmiralThe Admiral home insurance reviews on Smart Money People are written by ordinary people like you. We’ve got thousands of genuine reviews to help you select the right cover for...
Home Insurance
by AdmiralThe Admiral home insurance reviews on Smart Money People are written by ordinary people like you. We’ve got thousands of genuine reviews to help you select the right cover for...
Personal Loan
by AdmiralWant to know if a personal loan from Admiral is right for you? Read reviews from our community members, whether it's for home improvement, debt consolidation, a new car, or...
Personal Loan
by AdmiralWant to know if a personal loan from Admiral is right for you? Read reviews from our community members, whether it's for home improvement, debt consolidation, a new car, or...
Travel Insurance
by AdmiralWhether you’re jetting off abroad or travelling across the UK, it’s beneficial to have the security of a travel insurance policy. Here at Smart Money People, we collect Admiral travel...
Travel Insurance
by AdmiralWhether you’re jetting off abroad or travelling across the UK, it’s beneficial to have the security of a travel insurance policy. Here at Smart Money People, we collect Admiral travel...
Van Insurance
by AdmiralFor many van owners, their van is used for everday driving as well as work, meaning that choosing the best van insurance to keep it on the road is essential....
Van Insurance
by AdmiralFor many van owners, their van is used for everday driving as well as work, meaning that choosing the best van insurance to keep it on the road is essential....
Car Finance
by AdmiralAdmiral offers car finance products that could help you get a new car. If you've used Admiral before, please leave an admiral car finance review below to help us find...
Car Finance
by AdmiralAdmiral offers car finance products that could help you get a new car. If you've used Admiral before, please leave an admiral car finance review below to help us find...
LittleBox
by AdmiralFind out how genuine customers have found their experience with LittleBox by checking the Admiral LittleBox reviews on Smart Money People. As a new driver, insurance premiums can be costly....
LittleBox
by AdmiralFind out how genuine customers have found their experience with LittleBox by checking the Admiral LittleBox reviews on Smart Money People. As a new driver, insurance premiums can be costly....
Pet Insurance
by AdmiralBefore taking out a new pet insurance policy it’s worth checking customer reviews. The reviews on Smart Money People can provide genuine insight into life as a policyholder. We collect...
Pet Insurance
by AdmiralBefore taking out a new pet insurance policy it’s worth checking customer reviews. The reviews on Smart Money People can provide genuine insight into life as a policyholder. We collect...
Landlord Insurance
by AdmiralLandlord Insurance
by AdmiralMotorbike Insurance
by AdmiralAdmiral motorbike insurance reviews can help motorcyclists like you to find the best motorbike insurance provider. Take a look at our Admiral motorbike insurance reviews to find out what being...
Motorbike Insurance
by AdmiralAdmiral motorbike insurance reviews can help motorcyclists like you to find the best motorbike insurance provider. Take a look at our Admiral motorbike insurance reviews to find out what being...
Life Insurance
by AdmiralDo you want to find out what life as a Admiral life insurance customer is like? Now you can! Read Admiral life insurance reviews at Smart Money People to find...
Life Insurance
by AdmiralDo you want to find out what life as a Admiral life insurance customer is like? Now you can! Read Admiral life insurance reviews at Smart Money People to find...
Warranty
by AdmiralWith lots of companies now offering warranties, finding the best one for you isn't always that easy. Thanks to our Smart Money People community you can read Admiral warranty reviews...
Warranty
by AdmiralWith lots of companies now offering warranties, finding the best one for you isn't always that easy. Thanks to our Smart Money People community you can read Admiral warranty reviews...
We are Smart Money People
Join 2 million active users who make better financial decisions with the power of reviews.
Create an accountProtecting trust by verifying companies and reviewers
The only site that specialises in financial services
Providing everyday people with a voice