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Admiral: Car insurance reviews

Name: Car insurance
Rating: 4.79 (22366 reviews)

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4.75

Based on 22,366 reviews, last reviewed 5th Jul 2025

100% increase in 5 star reviews

in the past 90 days

75% decrease in 1 star reviews

in the past 90 days

85%

13%

Latest highest rating:

4

Easy and fast Easy, pain free, and fast, best price Reviewed on: 12th June 2025

Latest lowest rating:

1

Absolutely Appalling Experience Absolutely Appalling Experience – Avoid Admiral at All Costs I’ve had a truly awful experience with Admiral and I feel compelled to warn others befor... Read more Reviewed on: 5th July 2025

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About this product

Admiral provide third party car insurance policies and four levels of comprehensive cover – Admiral Essential, Admiral, Admiral Gold and Admiral Platinum.

Admiral offer vehicle insurance policies for vans, young drivers, new and learner drivers, temporary drivers and delivery drivers. It also has a MultiCar insurance option.

Admiral car insurance reviews help you find out what it’s like to be a customer. If you’ve used Admiral before, you can also leave a review and share your experience.

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Admiral Car insurance reviews (22366)

Absolutely Appalling Experience

Absolutely Appalling Experience – Avoid Admiral at All Costs I’ve had a truly awful experience with Admiral and I feel compelled to warn others before they fall into the same trap. A few weeks ago, someone hit my parked car — I wasn’t even in the vehicle — and I did the right thing by reporting it. Instead of support, I was met with interrogation. The woman I spoke to on the phone asked if there were any other marks on the car, and I mentioned two minor scuffs. She casually said I should have reported these previously — something I was completely unaware of. She did not explain that this would result in any consequences, let alone a large, unexpected payment being taken from my account without any notice whatsoever. Admiral has since withdrawn a substantial amount of money from me, leaving me in financial difficulty, and they’ve shown zero remorse or empathy. I lodged a complaint, hoping someone might take it seriously, but I was met with the same dismissive attitude. I told them clearly how this situation has impacted me financially and emotionally, and they could not have cared less. To make matters worse, they even had the audacity to ask if I wanted to renew my policy. Absolutely not! After the way I’ve been treated, I will never use Admiral again and I’ll be telling everyone I know to avoid them. They claim they “notified” me about the charge — but I received no email or formal communication, and they have failed to provide any proof. I’m shocked at how they treat their customers, especially when the accident wasn’t even my fault. Yet somehow, I’ve ended up paying the price. If you’re considering Admiral for your car insurance, think twice. If you ever get into an accident, even when you’re parked and not at fault, they’ll look for any excuse to raise your premium and squeeze more money out of you. They don’t care about people — just profit. Avoid at all costs. Reviewed on: 5th July 2025

Easy and fast

Easy, pain free, and fast, best price Reviewed on: 12th June 2025

Great service

Had great customer service and cheaper then most other insurances Reviewed on: 12th June 2025

Excellent company

I've been a loyal customer for many years. I've never had a problem with them. Their policy is excellent and their price is very competitive. I've recommended them to friends and family. Reviewed on: 12th June 2025

One of the worst insurance company Which anyone can...

One of the worst insurance company Which anyone can got .for travel insurance Admiral is scam not to trust .It is rip off. Reviewed on: 15th March 2025

Angela is amazing!

I haven’t recently been involved in a car accident that wasn’t my fault. Admiral contacted me to help with the claim. I am not a member with Admiral but I was fully impressed with the service and professionalism delivered. They are far better at helping me with this accident than my actual insurance! Reviewed on: 10th March 2025

i have had the worst experience of my life with this...

i have had the worst experience of my life with this company! they will lie to you and try to rip you off! i’ve been waiting a year for them to sort something out about my crash i had but they’ve lied to my face! Reviewed on: 19th February 2025

The little box pod is an absolute piece of rubbish.

The little box pod is an absolute piece of rubbish. Like some of the other reviews here, I’m a careful driver. I don’t accelerate hard, or speed. I don’t use my phone when driving either. At times you are forced to brake hard due to other road users. im getting penalised for accelerating when I know I haven’t. It’s a terrible piece of equipment Reviewed on: 6th February 2025

Ford Transit Revovery Truck not insured

If you have insured your Ford Transit recovery truck with Admiral, you will find you are not insured. We only found out when the truck was stolen. Reviewed on: 15th January 2025

I have been waiting over 6 months to get my claim s...

I have been waiting over 6 months to get my claim sorted and still waiting Reviewed on: 3rd January 2025

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