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Admiral: Car insurance reviews

4.53
Based on 22,510 reviews, last reviewed 14th Oct 2026
583% increase in 5 star reviews
in the past 90 days
120% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
13%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

I don’t think I get any real tangible benefits. I don’t think I get any real tangible benefits. I just have insurance because I have to but there’s no incentive for me to stay with admiral. Reviewed on: 14th October 2026
Hafiza R's avatar
Hafiza R

Latest lowest rating:

2

I have used Admiral a number of times, so have obvio... I have used Admiral a number of times, so have obviously been competitive. The processes for quotes have been relatively easy. Staff have always been ... Read more Reviewed on: 13th October 2026
Samantha Casey's avatar
Samantha Casey

About this product

Admiral provide third party car insurance policies and four levels of comprehensive cover – Admiral Essential, Admiral, Admiral Gold and Admiral Platinum.

Admiral offer vehicle insurance policies for vans, young drivers, new and learner drivers, temporary drivers and delivery drivers. It also has a MultiCar insurance option.

Admiral car insurance reviews help you find out what it’s like to be a customer. If you’ve used Admiral before, you can also leave a review and share your experience.

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Admiral Car insurance reviews (22510)

I don’t think I get any real tangible benefits.

4
I don’t think I get any real tangible benefits. I just have insurance because I have to but there’s no incentive for me to stay with admiral. Reviewed on: 14th October 2026

Excellent onboarding and a brilliant app which allow...

5
Excellent onboarding and a brilliant app which allows all the interaction one needs for a brilliant customer experience Reviewed on: 14th October 2026

Admiral leads the market. Gold stars all round.

5
Good company. No issues with this company. Reviewed on: 13th October 2026

Always check your policy wording

4
My windscreen was smashed by a pole hitting it on my driveway, because there is a sensor in the screen it had to be replaced at a windscreen garage, I couldn’t see safely through the broken glass so when I rang I asked for a recovery service to take my car away but was told that wasn’t covered by my policy. I checked the policy wording and found that it was covered so I rang back and spoke to a different person who agreed to get it recovered, my car was collected the next day and a new screen fitted, unfortunately I had to travel 10 miles to collect it but the job was done very well. It’s always worth checking your policy wording when making a claim . When it was time to renew my motor and home insurance Admiral pushed the price way too high so I shopped around and saved £400 on my renewal cost Reviewed on: 13th October 2026

Great overall!

5
Easy to deal with, reasonable pricing and clear details on their website. Overall very good and would definitely recomend! Reviewed on: 13th October 2026

I have used Admiral a number of times, so have obvio...

2
I have used Admiral a number of times, so have obviously been competitive. The processes for quotes have been relatively easy. Staff have always been friendly in the phone lines and the app gives you most of what you need on a day to day basis. Those are the positives. However, the true test for an insurance company is how they respond in the event of a claim. All of the above remains generally true, but after a 'minor' frontal impact, a full assessment of the damage was not conducted. They made assumptions that the damage was cosmetic only and simply replaced the bumper. This consequently resulted in a breakdown a few days later, which caused major inconveniences and damage to the air con unit. They have acknowledged poor handling/inadequate assessment of the situation/vehicle initially and have provided £100 financial compensation for inconvenience, but haven't accepted the responsibility for assessment/repairing of the air con issues. The claim has been going on far too long and we are having to complain and press forward at each stage, which is draining. Reviewed on: 13th October 2026

Seamless.

5
Seamless. Good communications at all times Reviewed on: 13th October 2026

Have been with Admiral for quite a few years now and...

4
Have been with Admiral for quite a few years now and all seems good - haven't had to claim anything though. They've had some changes to their company but I can always get through to someone on the phone. Reviewed on: 13th October 2026

Quick, easy and helpful

5
The team were helpful when reporting a no fault claim. Reviewed on: 13th October 2026

Customer service

5
Very professional & friendly lots of good advice and easy to contact and arrange cover Reviewed on: 13th October 2026

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