Write a review

Newsletter

Go to business site

Admiral: Car insurance reviews

Name: Car insurance
Rating: 4.57 (22486 reviews)

View other Admiral products

4.57

Based on 22,486 reviews, last reviewed 30th Sep 2026

433% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

84%

13%

Latest highest rating:

5

Kaitelin Kaitelin did well. Very good agent. Helped me with my quote. Reviewed on: 30th September 2026

Latest lowest rating:

1

WARNING: Stay away from Admiral! A disgraceful company WARNING: Stay away from Admiral! A disgraceful corporate strategy to rip off loyal clients. Review: STAY AWAY FROM ADMIRAL AT ALL COSTS! I must emphas... Read more Reviewed on: 30th September 2026

Visit provider site Read all reviews Write a review

About this product

Admiral provide third party car insurance policies and four levels of comprehensive cover – Admiral Essential, Admiral, Admiral Gold and Admiral Platinum.

Admiral offer vehicle insurance policies for vans, young drivers, new and learner drivers, temporary drivers and delivery drivers. It also has a MultiCar insurance option.

Admiral car insurance reviews help you find out what it’s like to be a customer. If you’ve used Admiral before, you can also leave a review and share your experience.

Review Admiral: Car insurance now

Help others make smarter decisions by sharing your own experience.

Write a review

Admiral Car insurance reviews (22486)

WARNING: Stay away from Admiral! A disgraceful company

WARNING: Stay away from Admiral! A disgraceful corporate strategy to rip off loyal clients. Review: STAY AWAY FROM ADMIRAL AT ALL COSTS! I must emphasize that their frontline phone staff are exceptionally polite and professional, and they deserve absolute praise. However, this review is a direct condemnation of Admiral’s corporate management. I have a completely clean driving record with zero traffic violations, zero claims, and 2 years of hard-earned No Claims Discount (NCD). This is how they reward a customer's honesty and safe driving: by quietly slapping a shocking, unjustified price hike of nearly £200 onto the renewal! It is highly obvious that their business strategy deliberately targets customers with auto-renewal enabled. Management calculates that a large percentage of clients will simply forget their expiry date, allowing Admiral to automatically impose this ridiculous price increase. Once the automatic renewal goes through, they hiddenly rely on the strict terms and conditions of the contract to legally lock you in or charge heavy cancellation fees. To ensure you cannot easily escape this trap, they have intentionally blocked customers from opting out of auto-renewal via online chat, forcing you onto phone queues instead. While their wonderful frontline employees do an excellent job, the underlying corporate policies are anti-consumer and predatory. They do not value loyalty or a clean record; they just exploit forgetfulness. I have already moved my car insurance to a far superior competitor. I highly advise everyone to completely avoid signing any contract with Admiral. Reviewed on: 30th September 2026

Kaitelin

Kaitelin did well. Very good agent. Helped me with my quote. Reviewed on: 30th September 2026

Two months lost and safety concerns unresolved

My accident happened on 18 July 2026. More than two months later, I am still waiting for Admiral to arrange a complete investigation and provide a clear plan for making my car safe. I have emailed and contacted Admiral repeatedly. This has taken a considerable amount of my time and caused significant stress, inconvenience and disruption. I understand that insurance claims require investigation, and I have tried to remain patient and cooperative, but the continued delay is no longer reasonable, particularly because the outstanding issues may affect vehicle safety. The repairer photographed my car on 20 August and produced an estimate on 16 September for £2,334.44. The estimate describes the work as "accident damage repairs," but mainly covers visible exterior components such as the rear bumper, rear light, brackets, spoiler, bumper panel and trim grilles. It contains no assessment notes explaining the findings. My concern has never been limited to cosmetic damage. Since the accident, I have reported a suspected exhaust leak, abnormal noises from the wheels, problems with the electronic braking system, ADAS functions not operating correctly, and dashboard warnings relating to tyre pressure, LKAS and ACC. The documents provided to me do not show that the exhaust, wheels, wheel bearings, suspension, braking system or ADAS were comprehensively inspected or diagnostically tested. I have not received a complete fault-code report, brake assessment, wheel or suspension report, exhaust-leak test, ADAS calibration report, or a clear technical explanation establishing whether each fault is accident-related. If Admiral believes any damage was pre-existing, I respectfully ask it to provide the written engineering evidence, photographs and technical reasoning supporting that conclusion. The estimate supplied to me contains no such explanation and states that no assessment notes were entered. I have paid for insurance expecting reasonable assistance when an accident occurs. I am not asking for special treatment, only a fair, timely and evidence-based assessment of all the damage, including the safety-critical mechanical and electronic concerns. Admiral, please assign a senior handler, arrange recovery so I am not expected to drive a potentially unsafe vehicle, arrange a comprehensive independent mechanical and electronic inspection, provide the diagnostic and engineering reports, and give me a firm written timetable for resolving the claim. I remain willing to cooperate fully and would prefer to resolve this directly and constructively. However, after more than two months of chasing, I need Admiral to take ownership and act urgently. I will update this review fairly if meaningful action is taken. Reviewed on: 25th September 2026

My experience with Admiral following a non-fault hit...

handled. For me, this experience has not been about one missed phone call or Reviewed on: 14th September 2026

App is easy to use, price is competitive

App is easy to use, price is competitive Reviewed on: 10th September 2026

Can’t fault Admiral.

Every time I have an “issue” the team have all been friendly and helpful and been able to sort things out quickly and easily. App is easy to use as well. It is good value for money and have been accommodating to every need I have had. It was easy to sign up as well. Reviewed on: 2nd September 2026

Admiral solution

Recently I bought a car and needed temporary insurance. Someone recommended me Admiral when I was looking at other provider. Admiral provided solution to my problem and I am truly grateful for such service. I will recommend it to someone else for sure. Reviewed on: 2nd September 2026

Vehicle valuation and no claims is utterly pointless.

My vehicle was insured with them, fully comprehensive. It got a small dent and they refused to fix it, only offering for me to scrap the vehicle with them for an undisclosed sum which they would only tell me after I had agreed to it, absolute madness. I've spent thousands doing up my older vehicle and didn't want to write it off over a small dent, so I didn't claim. They still registered an incident and now, despite having no claims my monthly insurance has gone up by £10, Thanks Admiral. Reviewed on: 2nd September 2026

They are most inefficient company I have ever had to...

They are most inefficient company I have ever had to deal with it has been a living hell from start to finish with a claim on my car DO NOT USE THEM BE WARNED. They told me my policy was cancelled after giving me a claim number then they said it was not cancelled clueless people the whole thing has been a total nightmare. Reviewed on: 29th August 2026

Had a claim recently easy to deal with and fair outc...

Had a claim recently easy to deal with and fair outcome Reviewed on: 21st August 2026

Do you have a different Admiral product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Van Insurance
from Dial Direct 3.86 from 3 reviews
Cycle insurance
from Eversure 4.06 from 1 reviews
Car insurance
from M&S Bank - Marks and Spencer 1.82 from 104 reviews

Want to see more from Admiral?

Home insurance
from Admiral 4.75 from 11796 reviews
Personal loan
from Admiral 4.67 from 1398 reviews
Van insurance
from Admiral 4.61 from 145 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub