Admiral Car Insurance Reviews

DON'T USE ADMIRAL

They do not help you. They rip you off. Especially if you move address part way through the insurance. AVOID AT ALL COSTS

ANONLevel 1

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super friendly

good price. and super helpful. even added a home insurance which was a bit pricey.

John RussellLevel 1

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DO NOT INSURE YOUR SELF WITH ADMIRAL.

DO NOT INSURE YOUR SELF WITH...

DO NOT INSURE YOUR SELF WITH ADMIRAL.
My vehicle was stolen over 3 months ago and I have a crime number from the police and CCTV to prove my vehicle was stolen in the early hours of the morning. I sent them all the details they required within the first 7 days of the incident.
ADMIRAL HAVE STILL NOT PAID ME OUT.
They do not seem to care about me as a customer and do not contact me to keep me up to date. I have repeatedly sent emails and called them but they make up different excuses all the time. I am unable to buy a new van for my business as they have not paid me yet so it is costing me a lot of money to hire a van temporarily. I'm sure they would have resolved this issue if I was covered for a courtesy vehicle from them if my vehicle was stolen but I wasn't covered for this.
DO NOT INSURE YOUR SELF WITH ADMIRAL.
I would rather pay extra and get insured by someone who cares for there customers.
My vehicle was stolen over 3 months ago and I have a crime number from the police and CCTV to prove my vehicle was stolen in the early hours of the morning. I sent them all the details they required within the first 7 days of the incident.
ADMIRAL HAVE STILL NOT PAID ME OUT.
They do not seem to care about me as a customer and do not contact me to keep me up to date. I have repeatedly sent emails and called them but they make up different excuses all the time. I am unable to buy a new van for my business as they have not paid me yet so it is costing me a lot of money to hire a van temporarily. I'm sure they would have resolved this issue if I was covered for a courtesy vehicle from them if my vehicle was stolen but I wasn't covered for this.
DO NOT INSURE YOUR SELF WITH ADMIRAL.
I would rather pay extra and get insured by someone who cares for there customers.

nilesh vagadiaLevel 1

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Worst experience ever

Had the worst experience ever with Admiral Insurance. After we were involved in a crash, their "investigator" failed to get CCTV footage that showed the other driver was liable. They then said that their investigation was based on photos both drivers...

Had the worst experience ever with Admiral Insurance. After we were involved in a crash, their "investigator" failed to get CCTV footage that showed the other driver was liable. They then said that their investigation was based on photos both drivers supplied and Google Maps. Admiral then rolled over and said that I was fully liable, rather than sharing equal responsibility because they had failed to obtain the CCTV footage. Not to be trusted.

AndyLevel 1

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Yearly increase and admin costs means I switched

Admin fee of £50 quid to change registration. Said minimum cost would be £19, I called to try and get minimum as it's a basic admin change. No desire to help me out on this. I ask to cancel the autorenewal due to this. They still tried to take payment ...

Admin fee of £50 quid to change registration. Said minimum cost would be £19, I called to try and get minimum as it's a basic admin change. No desire to help me out on this. I ask to cancel the autorenewal due to this. They still tried to take payment for autorenewal after this. The price increased by £200 since last year and this was a similar story to previous year when I missed 14 day opt out period as I forgot I had autorenewal set up. So £400 increase in two years for 2 drivers over 40 with 7 and 12 years no claims. I went elsewhere. I wish these companies would just try to offer the same price point year on year to retain customers.

ECLevel 1

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CarvInsurance Quote

Very helpful, friendly and professional service

Malkit Panesar Level 1

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Insurance you can trust

Were brilliant at keeping me updated on policy details and very competitive prices. They were the best option for me and my wife.

Harry TrussLevel 1

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Good

Very cheap and easy to access my documents

HassanLevel 1

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No frills insurance

Really easy to use online journey, well priced and easy to make changes to your policy. Makes insurance simple!

CarolineLevel 1

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Very unsupported insurance

As we learn hard way, they are very unsupported insurance company Lost the informations from theirs system despite us giving them several times Wow one great overlooked GPDR company

Vierka Level 1

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Good customer service

Have always found dealing with Admiral on the phone to be a positive experience. They sorted things out straight away, and were polite and courteous.

Alice CollingLevel 1

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Great customer service

Admiral has insured my car at a fair rate, they have dealt with 2 of my claims and most of all they were very attentive with the process

Vasile.paul17@yhoo.roLevel 1

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Great service

Great communication, great prices, great services!

ShelleyLevel 1

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Had good customer service

The company had excellent customer service and an excellent website where it was easy to find what you were looking for

Fiesta27Level 1

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Helpful but Slow

I've been with admiral for a few years now, and they've never really been a problem. When my car was involved in an accident on New Years Eve last year, they were pretty helpful in assisting me with the claim, however it took a long time and there was...

I've been with admiral for a few years now, and they've never really been a problem. When my car was involved in an accident on New Years Eve last year, they were pretty helpful in assisting me with the claim, however it took a long time and there was a lot of miscommunication on their end about whether or not I had been given/was allowed a hire car from Auxillus. It was eventually all sorted, and the claim part went through fairly quickly, however it was a little bit of a kerfuffle!

BlundJoLevel 1

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Been good recently

Very helpful and clear on what they needed to do to sort out an issue

Andrew TLevel 1

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combined insurance really saved me money

My combined car and house insurance cost just £20 more than just my CAR insurance last year!

Jane WhebleLevel 1

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great service and price

had query re policy handled very quickly and efficiently with really helpful customer service

neil muskLevel 1

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Multi car insurance

Very good policies, reduce costs between two cars and home insurance.

David HerbertLevel 1

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Great car insurance

Admiral have always been the one company that stood out in my search for the cheapest but best insurance, they are fantastic. I've never had a single problem and they've always catered for my needs when I have had to call upon them.

Diana ShepherdLevel 1

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