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HSBC: Breakdown Assistance reviews

2.36
Based on 11 reviews, last reviewed 8th Oct 2023
No new 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
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27%
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9%
3 star
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0%
2 star
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0%
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64%

Latest highest rating:

4

A Aaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa Reviewed on: 3rd April 2023

Latest lowest rating:

1

Terrible car breakdown service. Waited over 12 hours !! RAC awful !! Do HSBC know what a crap service they offer.? We were left waiting for over 12 hours, being told they had upgaded our priority only to... Read more Reviewed on: 8th October 2023
Sarah 's avatar
Sarah

About the Breakdown Assistance

Like many drivers, breaking down is not something we want to think about! But when it happens, You'll be thankful that you're with a good breakdown cover provider. That's were our HSBC breakdown cover reviews come in. You can read and write YOUR HSBC Breakdown cover reviews. We started Smart Money People to help drivers like you to find the best breakdown cover based on our honest reviews. Together, we can make financial services work better for everyone.

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HSBC Breakdown Assistance reviews (11)

Terrible car breakdown service. Waited over 12 hours !!

1
RAC awful !! Do HSBC know what a crap service they offer.? We were left waiting for over 12 hours, being told they had upgaded our priority only to be told it was another 4 hour wait. Then their sister company said they would come get us,another 2 hour wait to then be told he could only take us some of the way !! We were left at another services . Felt abandoned and certainly not s recovery service as you would expect. Reviewed on: 8th October 2023
Sarah 's avatar
Sarah

THIS BANCK SHOULD BE CLOSED!!!

1
AT THE AGENCY, CHAT SUPPORT OR CALLCENTER ANYBODY TO CANCEL A DUPLICATE PAYMENT/TRANSFER. WHEN I FINALLY MANAGED TO SPEAK ON THE PHONE I HAD THE IMPRESSION THAT I WAS TALKING TO AN INDIAN SCAM...I DIDN'T UNDERSTAND A WORD AND I WAS AFRAID TO GIVE MY DETAILS. AFTER 4DAYS THE TRANSFER WAS MADE. NOW I AM ASKED TO PAY FOR THEIR INCOMPETENCE AND DELAYED SYSTEM 25P. Reviewed on: 9th May 2023
Elly Five's avatar
Elly Five

A

4
Aaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa Reviewed on: 3rd April 2023

Poor Service from HSBC and the RAC

1
3 days to get my McCartney home. You pay the HSBC but they do not investigate, the provider of the poor service do the the investigation the HSBC just takes your money. Reviewed on: 25th January 2023
Rob Hardman's avatar
Rob Hardman

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