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HSBC reviews

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Rated Average 3.44/5

HSBC reviews

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Unverified business
Last reviewed within 7 days
  • FCA approved and regulated
    FCA approved and regulated
  • Has branches you can visit in-person
    Has branches you can visit in-person
  • Manage your account or policy via an app or website
    Manage your account or policy via an app or website

Review summary

People rate this company as Average based on 2,079 product reviews

Average score of 3.44/5
5 star
41%
4 star
22%
3 star
11%
2 star
5%
1 star
21%
Reviews for HSBC have trended negatively over the past 90 days

Latest positive rating

4/5

Secure banking

I’ve been with them for 8 years they have their not the best regarding eas of upgrades but the money are secure and always at your fingertips

Latest negative rating

1/5

My HSBC international debit card is so hit and miss.

My HSBC international debit card is so hit and miss. It never seems to work. Simple and truthful comment. I don’t have it yet, but... My HSBC international debit card is so hit and miss. It never seems to work. Simple and truthful comment. I don’t have it yet, but Waze seems a better and more competitive (exchange rate), option. Read more Read less

{"display":"Fuc y","full_name":"Fuc y","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Credit Card
Fuc y 24th May 2025

About HSBC

HSBC is a global financial institution that provides financial services to customers in over 60 countries.

HSBC was originally founded in 1865 in Hong Kong and gradually expanded its services across the world. Today, HSBC UK is headquartered in Birmingham and serves over 14m people across the UK.

HSBC offers a wide range of products across banking, lending, investing and insurance.

HSBC at a glance

Contact details

Phone
0345 740 4404
Social media

Reviews for HSBC

Showing 11 of 2079 company reviews Last reviewed within 7 days

Secure banking

Bank account 26th May 2025

I’ve been with them for 8 years they have their not the best regarding eas of upgrades but the money are secure and always at your fingertips

Rated Good 4/5
Read more product reviews

HSBC offers a range of great flexible bank accounts...

Bank account 26th May 2025

HSBC offers a range of great flexible bank accounts to suite your needs. The app is very user friendly.

Rated Excellent 5/5
Read more product reviews
  • 1/5

    My HSBC international debit card is so hit and miss.

    My HSBC international debit card is so hit and miss. It never seems to work. Simple and truthful comment. I don’t have it yet, but... My HSBC international debit card is so hit and miss. It never seems to work. Simple and truthful comment. I don’t have it yet, but Waze seems a better and more competitive (exchange rate), option. Read more Read less

    {"display":"Fuc y","full_name":"Fuc y","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Credit Card
    Fuc y 24th May 2025
  • 1/5

    HSBC Targeting, attacking & closing accounts of Jews...

    Targeted, attacked & account closed due to Jewish ethnicity by HSBC UK Bank. Vile, Disgusting, Antisemitic Comments + Abuse by multiple staff (I was told... Targeted, attacked & account closed due to Jewish ethnicity by HSBC UK Bank. Vile, Disgusting, Antisemitic Comments + Abuse by multiple staff (I was told Jewish people are "overprivileged"!). Lawyers involved - HSBC now REFUSING TO RESPOND, also to SAR Request sent by lawyer (after months). Therefore, HSBC's illegal, racist & Extremist conduct will be publicly reviewed for the foreseeable future. WARNING: HSBC ARE NOW TARGETING PEOPLES ACCOUNTS FOR CLOSURES BASED ON THEIR ETHNICITY, THIS IS NO EXAGGERATION. More will be posted in due course, complete with evidence. Read more Read less

    {"display":"Ingridd","full_name":"Ingridd","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Credit Card
    Ingridd 24th April 2025
  • 1/5

    Life & Health destroyed, TORTURED, driven to SUICIDE...

    Life & Health destroyed, TORTURED, driven to SUICIDE & HOMELESSNESS by HSBC BANK Life & Health DESTROYED, driven to SUICIDE & homelessness & left for... Life & Health destroyed, TORTURED, driven to SUICIDE & HOMELESSNESS by HSBC BANK Life & Health DESTROYED, driven to SUICIDE & homelessness & left for DEAD by VERY deliberate, dangerous & disturbing, sick campaign of illegality, abuse & torture by HSBC Bank. My life & health have been utterly DESTROYED by a malicious, targeted/calculated campaign of extreme TORTURE, DISCRIMINATION, ILLEGALITY & ABUSE by HSBC & CEO (who was made fully aware of situation, yet chose to WORSEN situation). I suffer from severe health problems with a proven HIGH LINK to Suicide. Despite knowing this for many years, Hsbc went out of their way & BENT OVER BACKWARDS to BREAK THE RULES & cause as much DAMAGE, STRESS & PAIN as possible. This involved MISAPPROPRIATION of my entire life savings & then TORTURING me & my health issues for WEEKS ON END. Bank also manipulated their own complaints process to ensure I could not raise complaint & would be subject to their sick, LIFE DESTROYING TORTURE GAMES. HSBC could have ended this at ANY TIME; indeed, they only did so after torturing me & leaving me for dead - & after a social media campaign was mounted & they were threatened with being reported to the Police. HSBC have since admitted that they wouldn't have stolen my life savings, refused to tell me where they were & tortured me for weeks on end "if relations had been better". This is the most horrific experience imaginable - that has changed my life forever - & which I will not rest on until I have received full justice. What kind of business treats vulnerable people this way & doesn't see reviews like this as a problem? HSBC thats who. Staff involved included Colin Bell, Beverly Hayton, Geneen Smith, James from Specialist Banking, Haz, Laura, Shanti, Kay, Hauwa, Danielle & more. Reviews will increase if HSBC persist this DELIBERATE, ILLEGAL, TERROR & DESTRUCTION OF LIFE & HEALTH - regardless of how many fake reviews HSBC is arranging to try & cover up their MAJOR CRIMES & HATEFUL EXTREMISM Read more Read less

  • 5/5

    Great for building savings without temptation!

    I’ve been using the HSBC Online Bonus Saver for a few months now and I’m really impressed. It’s perfect for someone like me who wants... I’ve been using the HSBC Online Bonus Saver for a few months now and I’m really impressed. It’s perfect for someone like me who wants to grow their savings without constantly dipping into the account. The 4% interest (as long as you don’t withdraw) is one of the best rates I’ve seen for an easy-access account, and it’s really encouraged me to leave my money untouched each month. The setup was quick and easy through the app, and I can check in on my balance any time without fuss. I also like that you only need £1 to open it, so you can start small if you want to. I’d definitely recommend this to anyone who wants to build a savings habit. Just be aware that if you take money out, you don’t get the bonus interest that month—but honestly, that’s been a good motivator for me to keep saving consistently. Overall, really happy with it! A smart little account that rewards patience. Read more Read less

    {"display":"Lukasz H","full_name":"Lukasz H","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Regular Saver
    Lukasz H 22nd April 2025
  • 5/5

    The log on to the account is easy and clear.

    The log on to the account is easy and clear. Payments are always instantaneous and the perks of the account are very useful

  • 5/5

    Lovely staff

    Very helpful and patient and explained all alternatives

    {"display":"Nosmits","full_name":"Nosmits","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Bank account
    Nosmits 21st April 2025
  • 4/5

    Would recommend

    Good customer service, competitive interest rates

    {"display":"Boose","full_name":"Boose","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Bank account
    Boose 21st April 2025
  • 4/5

    Good credit card, good 0% balance transfer deal.

    Good credit card, good 0% balance transfer deal. paper statements are good and app is also good

    {"display":"Gloria in E","full_name":"Gloria in E","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Credit Card
    Gloria in E 19th April 2025
  • 5/5

    Excellent bank account with a really good app that i...

    Excellent bank account with a really good app that is clear and easy to use. Premier comes with a small zero percent overdraft and it's... Excellent bank account with a really good app that is clear and easy to use. Premier comes with a small zero percent overdraft and it's easy to draw additional lending when required. Read more Read less

    Products from HSBC

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