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HSBC reviews

HSBC Logo
Rated Average • 3.42/5

HSBC reviews

Unverified business
Last reviewed within 7 days
High street bankCurrent accountCredit cardISA
  • FCA approved and regulated
    FCA approved and regulated
  • Has branches you can visit in-person
    Has branches you can visit in-person
  • Manage your account or policy via an app or website
    Manage your account or policy via an app or website

Review summary

People rate this company as Average based on 2,044 product reviews

Average score of 3.42/5
5 star
41%
4 star
21%
3 star
11%
2 star
6%
1 star
21%
Reviews for HSBC have trended positively over the past 90 days

Latest positive rating

5/5

Excellence in Customer Engagement

HSBC has a history of innovation in banking and finance, and its size and reach make it an important player in the global financial system.... HSBC has a history of innovation in banking and finance, and its size and reach make it an important player in the global financial system. Over the years, it has also focused on sustainability and corporate responsibility initiatives. Read more Read less

{"display":"Richard O","full_name":"Richard O","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Bank Account
Richard O 23rd March 2025

Latest negative rating

1/5

This HSBC spam is absolute waste of my time!

Absolute waste of my time! I'm HSBC UK customer for 20 years. Having multiple private & business accounts with HSBC. So far I've paid around... Absolute waste of my time! I'm HSBC UK customer for 20 years. Having multiple private & business accounts with HSBC. So far I've paid around £ 3K on on basic fees to run my Advanced CA + probably around £5K on interests! ... For years I've been receiving SPAM letters from HSBC trying to sell me Personal Loan. ... Now I've actually applied for small £10K loan as proposed by bank, just to try how it works. Promised 24 hours handling time has now run up to 2 weeks and they keep asking me same questions over and over. On my last phone call I've run out of patients and told the I want to be just left alone! Very frustrating experience indeed :( Probably time for me to change bank. Read more Read less

{"display":"JBL","full_name":"JBL","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Personal Loan
JBL 24th March 2025
See more reviews for HSBC products

About HSBC

HSBC is a global financial institution that provides financial services to customers in over 60 countries.

HSBC was originally founded in 1865 in Hong Kong and gradually expanded its services across the world. Today, HSBC UK is headquartered in Birmingham and serves over 14m people across the UK.

HSBC offers a wide range of products across banking, lending, investing and insurance.

HSBC at a glance

High street bankCurrent accountCredit cardISAStocks and sharesSavings accountPersonal loanMortgage

Contact details

Phone
0345 740 4404
Social media

Reviews for HSBC

Showing 11 of 2044 company reviews • Last reviewed within 7 days

This HSBC spam is absolute waste of my time!

Personal Loan • 24th March 2025

Absolute waste of my time! I'm HSBC UK customer for 20 years. Having multiple private & business accounts with HSBC. So far I've paid around... Absolute waste of my time! I'm HSBC UK customer for 20 years. Having multiple private & business accounts with HSBC. So far I've paid around £ 3K on on basic fees to run my Advanced CA + probably around £5K on interests! ... For years I've been receiving SPAM letters from HSBC trying to sell me Personal Loan. ... Now I've actually applied for small £10K loan as proposed by bank, just to try how it works. Promised 24 hours handling time has now run up to 2 weeks and they keep asking me same questions over and over. On my last phone call I've run out of patients and told the I want to be just left alone! Very frustrating experience indeed :( Probably time for me to change bank. Read more Read less

{"display":"JBL","full_name":"JBL","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
JBL
Rated Terrible • 1/5
Read more product reviews

Excellence in Customer Engagement

Bank Account • 23rd March 2025

HSBC has a history of innovation in banking and finance, and its size and reach make it an important player in the global financial system.... HSBC has a history of innovation in banking and finance, and its size and reach make it an important player in the global financial system. Over the years, it has also focused on sustainability and corporate responsibility initiatives. Read more Read less

{"display":"Richard O","full_name":"Richard O","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5/5
Read more product reviews
1/9

Products from HSBC

Showing 3 of 25 products offered by HSBC

Bank Account

by HSBC

The HSBC Bank Account gives access to a range of other offers, with no monthly account fee. With an HSBC Bank Account, you can apply for an HSBC Global Money...

Current account
Average Rating of Good
3.65/5 • based on 1271 individual reviews
Read all reviews Write a review

Business Banking

by HSBC

HSBC business banking reviews at Smart Money People are helping other business people to fund out what being a business banking customer at HSBC is really like. With business banking...

Business current account
Average Rating of Poor
2.11/5 • based on 213 individual reviews
Read all reviews Write a review

Credit Card

by HSBC

HSBC Credit Card reviews can help you to find out about the pros and cons of the HSBC Credit Card credit card. What kind of features do HSBC customers like?...

Credit card
Average Rating of Average
3.27/5 • based on 108 individual reviews
Read all reviews Write a review

Fixed Rate Mortgage

by HSBC

HSBC is a financial services provider offering a range of products and services, including a variety of mortgages. A fixed rate mortgage has a set interest rate that lasts a...

Mortgage
Average Rating of Good
3.60/5 • based on 91 individual reviews
Read all reviews Write a review

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