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HSBC reviews

HSBC Logo
Rated Average • 3.47/5

HSBC reviews

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Unverified business
Last reviewed within 7 days
  • FCA approved and regulated
    FCA approved and regulated
  • Has branches you can visit in-person
    Has branches you can visit in-person
  • Manage your account or policy via an app or website
    Manage your account or policy via an app or website

Review summary

People rate this company as Average based on 2,092 product reviews

Average score of 3.47/5
5 star
42%
4 star
21%
3 star
11%
2 star
5%
1 star
21%
Reviews for HSBC have trended positively over the past 90 days

Latest positive rating

5/5

great HSBC app

Never had issues while using HSBC bank accounts. App is easy to use and use it for most activities.

{"display":"Kavitha Rajput","full_name":"Kavitha Rajput","avatar":{"url":"\/assets\/uploads\/avatars\/users\/635020.png"}}'s avatar

Latest negative rating

1/5

Delay in receiving Credit Card

Applied for Credit Card online. No confirmation received via email/post/ text of successful application. Numerous calls made to Customer Service to enquire about status of... Applied for Credit Card online. No confirmation received via email/post/ text of successful application. Numerous calls made to Customer Service to enquire about status of application & when can expect to receive Card. Only received Credit Agreement to sign a month later. Read more Read less

{"display":"Yukster ","full_name":"Yukster ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Credit Card
Yukster 12th June 2025
See more reviews for HSBC products

About HSBC

HSBC is a global financial institution that provides financial services to customers in over 60 countries.

HSBC was originally founded in 1865 in Hong Kong and gradually expanded its services across the world. Today, HSBC UK is headquartered in Birmingham and serves over 14m people across the UK.

HSBC offers a wide range of products across banking, lending, investing and insurance.

HSBC at a glance

Contact details

Phone
0345 740 4404
Social media

Reviews for HSBC

Showing 11 of 2092 company reviews • Last reviewed within 7 days

great HSBC app

Bank account • 15th June 2025

Never had issues while using HSBC bank accounts. App is easy to use and use it for most activities.

{"display":"Kavitha Rajput","full_name":"Kavitha Rajput","avatar":{"url":"\/assets\/uploads\/avatars\/users\/635020.png"}}'s avatar
Rated Excellent • 5/5
Read more product reviews

Very good student overdraft support.

Student Bank Account • 13th June 2025

Very good student overdraft support. After leaving university I had several difficulties with leaving my overdraft, especially due to low income and high living costs;... Very good student overdraft support. After leaving university I had several difficulties with leaving my overdraft, especially due to low income and high living costs; but HSBC was there to support me and enabled me to get back up on my feet with no interest on a high overdraft. I’m thankful for this support as now I am back in a stable position! Read more Read less

{"display":"Klaudia K","full_name":"Klaudia K","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Good • 4/5
Read more product reviews
  • 5/5

    My experience with HSBC account

    Safe account ...excellent application....fast service...trust...

    {"display":"TAHAR S","full_name":"TAHAR S","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Bank account
    TAHAR S 13th June 2025
  • 1/5

    Delay in receiving Credit Card

    Applied for Credit Card online. No confirmation received via email/post/ text of successful application. Numerous calls made to Customer Service to enquire about status of... Applied for Credit Card online. No confirmation received via email/post/ text of successful application. Numerous calls made to Customer Service to enquire about status of application & when can expect to receive Card. Only received Credit Agreement to sign a month later. Read more Read less

    {"display":"Yukster ","full_name":"Yukster ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Credit Card
    Yukster 12th June 2025
  • 5/5

    Hsbc is very safe.

    Hsbc is very safe. I trust them to keep my money safe and help me when I find myself in a difficult situation. I would... Hsbc is very safe. I trust them to keep my money safe and help me when I find myself in a difficult situation. I would recommend this bank and it's services to anyone. Read more Read less

    {"display":"Kenya Sj","full_name":"Kenya Sj","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5/5

    Prompt customer service with real people, including...

    Prompt customer service with real people, including via chat, good Premier services and benefits

    {"display":"LKB","full_name":"LKB","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Bank account
    LKB 12th June 2025
  • 5/5

    Banking 40 years, no issues!!

    Banking 40 years, no issues just started savings account as a well trusted bank fair rewards

    {"display":"Aaron Collins","full_name":"Aaron Collins","avatar":{"url":"\/assets\/uploads\/avatars\/users\/570108.png"}}'s avatar
  • 5/5

    I’ve been with HSBC for a number of years.

    I’ve been with HSBC for a number of years. And I think the investment ISA is very good. Better than most other banks.

    {"display":"Mark H","full_name":"Mark H","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Investments
    Mark H 12th June 2025
  • 5/5

    HSBC - easy and good customer service

    I've always found HSBC very easy to use, and with good customer service. The new app especially is a big help.

    {"display":"Arden Sreeves","full_name":"Arden Sreeves","avatar":{"url":"\/assets\/uploads\/avatars\/users\/591885.png"}}'s avatar
  • 5/5

    Easy first time buyer mortgage

    HSBC made the stressful experience of getting a mortgage so easy, even when our broker kept requesting new offers when the market changed and rates... HSBC made the stressful experience of getting a mortgage so easy, even when our broker kept requesting new offers when the market changed and rates were adjusted. They offered us the best rate by far, and were really quick to send out documents via email. Everything was easy, from accessing the documents to finding out when our first payment would be. Read more Read less

    {"display":"FloD","full_name":"FloD","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5/5

    Very professional service

    Very professional service. Good customer service.

    {"display":"A","full_name":"A","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Bank account
    A 12th June 2025

    Products from HSBC
    Showing products offered by HSBC

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