HSBC: Credit Card reviews

3.66
Based on 80 reviews, last reviewed 10th Mar 2023
300% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
43%
See only 4 star reviews
20%
See only 3 star reviews
13%
See only 2 star reviews
6%
See only 1 star reviews
18%

Latest highest rating:

5

The best bank Maybe the most trusted, safety and reliable bank. Their staff is very competent and polite especially in the Walthamstow branch in London they helped ... Read more Reviewed on: 10th March 2023

Latest lowest rating:

1

Absolute worst bank and customer service The absolute worst bank and customer service I have ever experienced. Charging random cash advance fees and dynamic currency conversion fees, with ven... Read more Reviewed on: 10th October 2022
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About the Credit Card

HSBC Credit Card reviews can help you to find out about the pros and cons of the HSBC Credit Card credit card. What kind of features do HSBC customers like? Find out more about the HSBC Credit Card by reading our trusted Smart Money People reviews. You can also write your own HSBC Credit Card reviews to share your own experience with Smart Money People, the UK's leading financial services review site. Together, we can make financial services work better for everyone.

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HSBC Credit Card reviews (80)

The best bank

5
Maybe the most trusted, safety and reliable bank. Their staff is very competent and polite especially in the Walthamstow branch in London they helped me a lot! Thanks Reviewed on: 10th March 2023

Excellent service

5
I have had credit cards and loans with HSBC over the past 15-years and they have always been great value, with excellent promotions and offers. I now have all my personal and business banking with HSBC. Reviewed on: 7th March 2023
Matt Jolly's avatar
Matt Jolly

Credit card very good

5
if you are fair with the Bank and the Bank in turn will reward you with a credit card that can help you enormously. Reviewed on: 21st February 2023
Robert Dny's avatar
Robert Dny

Absolute worst bank and customer service

1
The absolute worst bank and customer service I have ever experienced. Charging random cash advance fees and dynamic currency conversion fees, with vendors that I have used before and no other bank has ever charged me such fees for. Charging me interest for outstanding balances when my balance is always paid off well within the monthly payment deadline. Tried to contact customer service via securemail, chat function, call centre, and email – securemail and mail never get a response, chat function takes three hours to respond and have incompetent untrained reps who provide generic answers that aren’t helpful, call centre similarly know nothing and can’t action anything. Refund finally agreed, and was promised to be in my account within 3-5 working days, and still haven’t appeared after a month. Disgraceful and disgusting how a large bank can treat their customers with no respect and get away with it. Reviewed on: 10th October 2022
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jjj

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