Our Smart Money People 360° Rating
Your Credit Card Reviews (36)
Dont avail any of HSBC service
HSBC is the worst bank that I have ever come across. The credit card department is useless and hopeless. I have logged couple of complaints on 14th Aug and till now (24th Aug) no communication even if I have chased them 6-8 times with 45 mins...
Read moreHSBC is the worst bank that I have ever come across. The credit card department is useless and hopeless. I have logged couple of complaints on 14th Aug and till now (24th Aug) no communication even if I have chased them 6-8 times with 45 mins discussion each time. Every time, I received false commitment from CC folks, their manager and next level manager as well. It such pathetic situation. DONT ever…ever. and ever go for their service .. be it credit card or account opening or anything else
HSBC credit card
Conducted a thorough application process to determine if the credit card (to be used for a balance transfer) was affordable before approving. Good customer experience so far.
Easy and quick
Very easy and quick decision I would highly recommend
High limit
They offer me 3x higher limit than my previous credit card
Not too good I suppose
When I had an issue with my credit card some months ago, I tried to call many times and no one ever respond. Later on whenever I call just as I am about to connect to advisor the call fails. The customer service could be better.
Charged after explaining money troubles
I had a credit card and they said they would help me sort a payment plan after I lost my job and couldn't afford repayments, a week later they slapped penalty charges on and sent it to bailiffs who added even more Charges, putting me in further money...
Read moreI had a credit card and they said they would help me sort a payment plan after I lost my job and couldn't afford repayments, a week later they slapped penalty charges on and sent it to bailiffs who added even more Charges, putting me in further money problems
Excellent rates
I've had a credit card with Hsbc for the past year. I have been very pleased with the rates. I've also been pleased with the service I have received when dealing with HSBC.
Great Credit Card
No hassle, easy to manage on-line and great for every day use.
Solid credit card with great customer service
I'm very pleased with my HSBC credit card. Although there are no rewards or benefits of using it, because it is linked to my current account I can view all my finances in the app on my phone without logging in which means I can instantly see where I...
Read moreI'm very pleased with my HSBC credit card. Although there are no rewards or benefits of using it, because it is linked to my current account I can view all my finances in the app on my phone without logging in which means I can instantly see where I am financially. I've only had to call customer services a few times and each time was a pleasant experience.
nice card decent credit limit
although the actual application process was a little long winded, being via post. I got a much higher credit limit than I expected and the card was easy to use and I feel confident in the high level of security surrounding accessing my account.
Very good
Easy to deal with, credit limit increases no hassle and all transations clear and concise on their statements.
Safety first banking
I have been with HSBC all my life and have always found them fair when it comes to credit cards and loans. Recently they put a block on my account due to suspected fraud, turns out all was on and a quick phone call got this removed, but I am glad they...
Read moreI have been with HSBC all my life and have always found them fair when it comes to credit cards and loans. Recently they put a block on my account due to suspected fraud, turns out all was on and a quick phone call got this removed, but I am glad they are looking out for me in this way. I'd rather be safe than sorry as they say.
Good protection
Although it can be annoying at times, HSBC's fraud detection team have contacted me a few times when I have purchased items that do not conform to my spending pattern.
Good services
HSBC which I have been for over 10 years now started as being the perfect option for me moving to a new country....
Read more HSBC which I have been for over 10 years now started as being the perfect option for me moving to a new country.
It turned out to be difficult to have good customer service for them and I nearly left the bank.
However in the last few years they have been really good and up their game.
Great perks
Great credit card. We get vouchers which we save till the end of the year and helps with cost of Xmas
