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HSBC: Credit card reviews

Name: Credit card
Rating: 3.55 (129 reviews)

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3.55

Based on 129 reviews, last reviewed 31st Jul 2026

400% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

41%

19%

11%

22%

Latest highest rating:

5

clear & consistent communications clear & consistent communications Reviewed on: 15th June 2026

Latest lowest rating:

1

Disgusting & Humiliating Trying to get my phone to take a picture of me as if I am a criminal DOES NOT WORK. I have been trying for 2 days to do it is impossible. Disgusting &... Read more Reviewed on: 31st July 2026

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About this product

With the HSBC Purchase Plus credit card, you can get a period of interest free purchases and balance transfers.

There's no annual fee for the Purchase Plus credit card. You can use your card in all countries and regions supported by the Visa and Mastercard networks. Fees apply, and non-HSBC cash machines may also charge a fee.

HSBC Purchase Plus credit card reviews help you find out what it’s really like to be a customer. If you’ve used HSBC before, you can also leave a review and share your experience.

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HSBC Credit card reviews (129)

Good website and mobile app

Website and mobile app very user friendly. Reviewed on: 11th April 2023

HSBC Unhelpful to clients

Difficult to contact with correct departments and not very understanding when having difficulties in paying Reviewed on: 11th April 2023

Very good

Been with them for 4 years and can't complain Reviewed on: 11th April 2023

Reliable Credit Card

The HSBC Credit card is reliable and any customer service issues are always handled with care. Reviewed on: 8th April 2023

10

Very good money rates fee I recomand Reviewed on: 5th April 2023

Useful in some contexts

Credit card is helpful for unexpected costs that I want a bit more time to pay off, but given the low credit limit it can be more harmful than beneficial, as going above 50% doesn't reflect well on my credit score. Inclined not to use it much, which kind of defeats the point a bit, but it's come in handy at times. Not in love with it, but it does the job to some extent. Reviewed on: 31st March 2023

Good saving rate and easy access

Sort direct debits out with ease Reviewed on: 29th March 2023

Easy purchase

Credit card with re-payment in instalments. Great experience. Secured Reviewed on: 22nd March 2023

Total chaos

Applied for credit card and filled all details in including my direct debit details . Application was accepted I received my card then did a balance transfer. Came to first payment and I missed it. The bank gave me a black mark on my credit file. I complained and it turned out that it was the bank fault for not setting up mt direct debit . I won my case . But my credit file took a hit for 5 weeks until the hsbc changed the black mark to a banking error . Don't bank with HSBC Reviewed on: 21st March 2023

The best bank

Maybe the most trusted, safety and reliable bank. Their staff is very competent and polite especially in the Walthamstow branch in London they helped me a lot! Thanks Reviewed on: 10th March 2023

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