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HSBC: Credit Card reviews

Name: Credit Card
Rating: 3.5 (113 reviews)

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3.02

Based on 113 reviews, last reviewed 12th Jun 2025

100% decrease in 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

41%

19%

12%

23%

Latest highest rating:

4

Good credit card, good 0% balance transfer deal. Good credit card, good 0% balance transfer deal. paper statements are good and app is also good Reviewed on: 19th April 2025

Latest lowest rating:

1

Delay in receiving Credit Card Applied for Credit Card online. No confirmation received via email/post/ text of successful application. Numerous calls made to Customer Service to en... Read more Reviewed on: 12th June 2025

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About this product

HSBC Credit Card reviews can help you to find out about the pros and cons of the HSBC Credit Card credit card. What kind of features do HSBC customers like? Find out more about the HSBC Credit Card by reading our trusted Smart Money People reviews. You can also write your own HSBC Credit Card reviews to share your own experience with Smart Money People, the UK's leading financial services review site. Together, we can make financial services work better for everyone.

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HSBC Credit Card reviews (113)

Sneaky late fees

Despite setting up a direct debit to always pay my credit card off at the end of the period (under the premise of "never needing to worry about late fees"), it turns out that the direct debit only lasts one year. Without notification, and once in the habit of not paying it off manually, suddenly the direct debit disappears and rather predictably I got stung with a late fee. HSBC support very unhelpful in dealing with the matter. Reviewed on: 15th June 2022

Great customer service

Prompt action by customer service to block lost card Reviewed on: 4th April 2022

Great online banking

Don't use branches any more. Reliable online banking service. Reviewed on: 4th April 2022

Solid

Solid credit card, greats benefits alongside amazing customer support team Reviewed on: 29th March 2022

HSBC Credit Card

I've had a HSBC credit card for a number of years and I have a suitable credit limit and its very easy to make payments via the app, which is important to me Reviewed on: 12th January 2022

A bank that listens to you

Pay attention to the customer's need Reviewed on: 12th September 2021

Ft buna

Multumit de la început și până în prezent Reviewed on: 4th August 2021

the most useless credit visa card and bank ever

i call costumer service today to increase my limit by from 500 pound to 1K , after nearly one hour on the phone ,and speaking to 3 different agents , i got a rejection . although i have 650 credit score /and total income of 40K / yearly . i dont advice anyone to try and ask to increases there limit , because its not trusted back and credit card for sure . now my credit score will drop down . i found them so pathetic to make such decision based on ridicules fact which is (i have not used my visa hsbc credit card for long time) how can i use it with small limit of 500 ??? Reviewed on: 8th July 2021

Efficient fast credit card provider

Very efficient on line application for a new credit card, granted within minutes and arrived 48 hrs later. 18 months interest free and £25 incentive what’s not to like. Good online app to support banking with Hsbc too Reviewed on: 16th June 2021

I have the credit card is amazing low charge very helpful team and security

It was my first card he still my main because of all the benefits it has Reviewed on: 14th June 2021

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