Virgin Money: Credit Cards reviews

Name: Credit Cards
Rating: 4.06 (722 reviews)

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4.06

Based on 722 reviews, last reviewed 20th Mar 2023

1600% increase in 5 star reviews

in the past 90 days

45% decrease in 1 star reviews

in the past 90 days

5 star

66%

4 star

11%

3 star

2 star

1 star

17%

Latest highest rating:

5

Love, love, love What I love about this credit card is my spending goes towards air miles which in turn gives me free flights. I’d be spending the money anyway so def... Read more Reviewed on: 20th March 2023

Latest lowest rating:

1

Worst Credit Card Security Process I had been sent letters about balance transfer offer so wanted to take advantage of consolidating my other credit card debts. 1st went fine but when I... Read more Reviewed on: 11th March 2023

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About the Credit Cards

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Virgin Money Credit Cards reviews (722)

Love, love, love

What I love about this credit card is my spending goes towards air miles which in turn gives me free flights. I’d be spending the money anyway so definitely would recommend Reviewed on: 20th March 2023

Professional

I was very surprised how easy it was to navigate the app. Reviewed on: 17th March 2023

travel money

I got this credit card because it can be used abroad without additional banking fees or foreign cash transaction fees. Also the exchange rate matches the standard exchange rate without any mark-up. Reviewed on: 16th March 2023

Worst Credit Card Security Process

I had been sent letters about balance transfer offer so wanted to take advantage of consolidating my other credit card debts. 1st went fine but when I tried to complete another I was directed to the app but was blocked when I was asked a previous address in Bristol, I gave my previous address but they told me the information was incorrect and that I was then blocked from accessing the and told I needed to wait for a letter where I would be told how I go provided proof of address and photo ID. After nearly a month and 4 calls, I even raised a compliant I’m still blocked from my account told I need to find photocopier so I can I prove who I say I am. Terrible customer service because I’ve been promised 3 times the letter had been sent to be told today I don’t need to wait for (which was still not sent even) I received an acknowledgment of my compliant made over 2 weeks ago. Very poor processes I would strongly recommend any other credit over this one Reviewed on: 11th March 2023

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