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Virgin Money: Credit cards reviews

Name: Credit cards
Rating: 3.82 (813 reviews)

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3.82

Based on 813 reviews, last reviewed 15th Jun 2026

300% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

63%

11%

20%

Latest highest rating:

5

Good rates on foreign credit card purchases Good rates on foreign credit card purchases plus points of value. Whats app easy to manage and use. Reviewed on: 15th June 2026

Latest lowest rating:

1

Fraudulently charged fees to correct their mistake Virgin money took a direct debit from my account despite the balance being £0 and the direct debit being cancelled. When I went on their app I request... Read more Reviewed on: 13th June 2026

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About this product

Virgin Money offers a range of credit cards with various features to suit different needs.

Options include cards with 0% interest on balance transfers and purchases for an introductory period, cashback, and no foreign transaction fees. The cards can be managed through the Virgin Money Credit Card app.

Virgin Money credit card reviews help you find out what it’s really like to be a customer. If you’ve used Virgin Money before, you can also leave a review and share your experience.

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Virgin Money Credit cards reviews (813)

Good rates on foreign credit card purchases

Good rates on foreign credit card purchases plus points of value. Whats app easy to manage and use. Reviewed on: 15th June 2026

Fraudulently charged fees to correct their mistake

Virgin money took a direct debit from my account despite the balance being £0 and the direct debit being cancelled. When I went on their app I requested that this was refunded. They then proceeded to reverse the direct debit and send me a cash transfer charging me £25 for a transfer that I didn’t request. I complained to them 2 weeks ago and returned the money immediately to pay off their fraudulent cash transfer. I have had no response. They have since charged me £0.49 in interest on a fee that was only incurred through their error. Reviewed on: 13th June 2026

They are such a fair company.

They are such a fair company. Repayment rates are low and offers on transfers and advances are frequent and fair, lasting a long time at 0%. I only hope their fantastic service continues under new ownership. Reviewed on: 13th June 2026

Excellent service provider.

Regularly bring out innovative stuff. Communications always relevant and prompt. Reviewed on: 12th June 2026

Have been using a Virgin Money credit card for sever...

Have been using a Virgin Money credit card for several years and only have positive things to say. It is very reliable and clear in their terms. Reviewed on: 11th June 2026

Simple and easy

An accessible app design that helps to ensure payments are easy to make through your bank account. Customer service is also brilliant for questions as I’ve been connected to an agent in no time and issues have been resolved swiftly! Lots of cashback offers available too! Reviewed on: 7th June 2026

Lower interest rates and good customer service

Lower interest rates and good customer service Reviewed on: 18th May 2026

Excellent balance transfer rates

Excellent balance transfer rates, got me out of a tough time without incurring additional interest Reviewed on: 18th April 2026

Exceptional service and no fuzz outlook

Exceptional service and no fuzz outlook Reviewed on: 17th April 2026

Ignore formal complaints and SAR

I raised a formal complaint and despite replying several times and requesting a SAR they have ignored me. Astonishing isn't it. What is crazy is that I sent two emails ,one regarding the complaint and one about another matter and they replied to the other one but blatantly ignored the complaint despite the strict regulations in places governing credit card providers. On that basis I don't have much good to say. A SAR is a legal requirement, not something you can pick or choose whether to answer. Reviewed on: 16th April 2026

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