Your Credit Cards Reviews (539)
fast decision and great 0% on purchase period
0% interest on purchases and a useable credit limit is hard to beat, I would recommend to anyone who wants an easy way to get on top of their finances. Plan ahead to ensure you can pay off the balance before the end of the 0% period.
Easy online platform
I received and excellent incentive, a nicely designed card and easy to use app to manage my account.
Disappointed
They sent me a reminder email to pay my credit card after they had charged me £8.00 for late payment
No smartphone app, tedious and time consuming account login
Unfortunately, Virgin is the only card provider I use which hasn’t developed a native smartphone app. ...
Read more Unfortunately, Virgin is the only card provider I use which hasn’t developed a native smartphone app.
In addition, the web login is cumbersome and time consuming, as it requires the user to go through lots of hoops and loops without the option to save and auto-fill the login credentials.
It’s a pity, really, as otherwise it is a good service.
Lies
Terrible service just reduces your credit limit with no warning just when I was going to book holiday for me and my wife who is dienosed with bowl cancer it just turned our words up side down
Easy to use online, great monthly prizes
So early to log in and manage, super easy to set up, lots of great prizes monthly. From otherwise fantastic customer service I did once have a very annoying call about the credit limit i was granted with a particularly condesending support agent, but...
Read moreSo early to log in and manage, super easy to set up, lots of great prizes monthly. From otherwise fantastic customer service I did once have a very annoying call about the credit limit i was granted with a particularly condesending support agent, but one person does not define the company and otherwise it's been a totally smooth experience.
Easy and reliable
I have found Virgin Money to be an extremely easy company to deal with and very reliable. The language used to explain terms, processes and requirements is simple to understand, communication is timely, accurate and useful. I've rarely had to contact...
Read moreI have found Virgin Money to be an extremely easy company to deal with and very reliable. The language used to explain terms, processes and requirements is simple to understand, communication is timely, accurate and useful. I've rarely had to contact support due to their really helpful self serve options however on the one or two occasions that I have, resolutions have been quick and useful. Virgin Money promote competitive offers in a respectful, responsible and unobtrusive way. I would have no qualms in recommending to a friend, colleague or family member (and have done). I even like the look of the card! Good luck and cheers.
Excellent service
The only thing missing from this credit card is an app to make it easier to manage the account - unless there's already one available that I'm not aware of.
outrageous interest charges
I missed a minimum payment by being 1 day late and was charged over £70 interest for 20 days. This is an outrageous amount. I received a reminder to make payment and I did within the hour but they still charged me
Great Card
Great card. Good benefits and always received great customer service.
NO MOBILE BANKING APP WHY !!!!!
NO MOBILE BANKING APP !!!! WHY COME ON VIRGIN WERE IN THE 21ST CENTURY