Name: Credit Cards
Rating: 4.30 (93 reviews)

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Ratings based on 93 reviews Last review 2 weeks ago

Virgin Money have a range of credit cards to suit your needs with tools to help find the best card for you. You can also use the Card Checker tool to see if you’ll be approved before you apply – without affecting your credit rating. Check out the range of unique card designs and choose the one that best suits your style.

Representative 20.9% APR (variable).

Brought to you by Virgin Money.

4.30 / 5 Write your review

5 60

4 20

3 2

2 3

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Our Smart Money People 360° Rating

Combines our customer review data set with wider market analysis. Find out more here.

Your Credit Cards Reviews (93)

9th September 2017

Leave well alone

PLEASE BE...

PLEASE BE AWARE:
Horrendous company who after having a plus balance balance on a credit card ,refused to pay back the funds.Had to report to Hampshire Police that Virgin Money UK had commited theft against me today. Once you open an account they refuse to close it as per your legal entitlement - leaving you powerless.
Outrageous customer services and I would recommend that if you want days of worry,pain and anguish this is the company for you!

ScottLevel 1

(5)

Reply from Virgin Money

We'd be happy to take a look into this for you Scott, and would just need a few details to find you on this end. Can you email your postal address and best contact number to reviewhelper@virginmoney.com? Thanks, Jane

22nd August 2017

be nice to have a card to use - update

The card that was due did not turn up when it should have. However a card turned up yesterday and another today!! I am now out of the 60 day 0% transfer period so the card is useless to me now. No one has contacted me despite my complaints. This is...

joannaLevel 1

(4)

Reply from Virgin Money

Sorry for the delay in replying to you Joanna. Did you email your details over to reviewhelper@virginmoney.com so we could step in and take a look? Thanks, Lindsay

16th August 2017

be nice to have a card to use

took out this card in june yet despite 3 phone calls I have still not received the card. was wanting to take advantage of the 60 day 0% interest offer but that time has now elapsed. I have now emailed a complaint as I do not have the time or will to sit through another phone call. cannot believe a company like this cannot even manage to get a card to a new customer.

joannaLevel 1

(5)

Reply from Virgin Money

Thanks for getting in touch Joanna. We'd be happy to look into this further for you and would just need a few details. Can you email your postal address and best contact number to reviewhelper@virginmoney.com? Thanks, Jane

21st July 2017

Great Credit Card Deals

Virgin have some great offers on there credit cards on both balance transfers and 0% ...... very quick and easy to apply....Confirmed in minutes.

Simon Sheppard Level 1

(1)

Reply from Virgin Money

Hi Simon, good to hear you found applying for your new Credit Card so simple! You know where we are if there's anything we can help with. Thanks, Jane

30th June 2017

Easy transfer

Great rate for transfer from another Credit Card and 0% for 25 months... for both transfers and purchases and it was all done through an easy step by step application without the 'jargon'

Karl Gough-YoungLevel 1

(3)

Reply from Virgin Money

Thanks for getting in touch Karl, it's great to hear you're happy with your new Credit Card! Let us know if there's ever anything we can do to help. Thanks, Jane

22nd June 2017

Great credit card

Got 40 months interest free, Also got a card to use virgin money lounges great coffee and pastries for free. Great customer service too

JohnLevel 1

(2)

Reply from Virgin Money

Glad to hear you're loving our Lounges John! You can also see the other offers and benefits you can take advantage of here- https://uk.virginmoney.com/virgin/service/offers-and-prizes/. Let me know if you have any questions. Thanks, Abbie

22nd June 2017

Best value Credit Card.

The most competitive Credit Card I have had to date, that consistently offers value for money.

Ian McBrideLevel 1

(1)

Reply from Virgin Money

Fantastic to hear you're happy with the Card Ian! We'll be here if you need anything else. Thanks, Abbie

20th June 2017

GOOD RATES GREAT TO DEAL WITH

GREAT OVERALL COMPANY NO PROBLEMS GREAT ONLINE FACILITY

Heather ThomsonLevel 1

(1)

Reply from Virgin Money

Great to hear you’re happy with your Credit Card Heather! While you’re online, feel free to browse all the current offers and discounts here; https://uk.virginmoney.com/virgin/service/offers-and-prizes/. Thanks, Jane

12th June 2017

Great offer

I have a two year 0% credit card but this has been a great deal and the minimum payments are so achievable that I can easily pay it off. If I have had any questions or issues they are easily answered, and all the communication has been good. Plus no...

Elizabeth CookeLevel 1

(3)

Reply from Virgin Money

Very pleased to hear your fantastic feedback Elizabeth! If you need anything else, you know where to find us. Thanks, Abbie

11th June 2017

No constant nagging

They just let you go on with it and offer good deals

Gina FarrowLevel 1

(0)

Reply from Virgin Money

Lovely to hear your comments Gina, thanks for the feedback. We'll be here if you need anything else from us! Thanks, Abbie

10th June 2017

virgin credit card

good value transfer offers and good amount of time to payback at 0%, easy access to money transfers and new only layout is nice. Shame about the lack of an app. really missing this component

Barry ForsythLevel 1

(1)

Reply from Virgin Money

Thanks for the great feedback Barry, we're focussed on mobile optimisation at the moment but we'll be the first to let you know if that changes in the future! Thanks, Abbie

10th June 2017

Great flying club rewards and customer service

I have been using Virgin Money as my credit card provider for 12 years now. I applied for this via Virgin Flying Club and I get great rewards from airmiles to annual free upgrades. On a couple of times where I have had issues, the staff have been great and issues resolved quickly. I have already referred them to friends who have also been really pleased with them.

Kerry-Ann StanleyLevel 1

(1)

Reply from Virgin Money

It's great to hear your lovely comments, thanks Kerry-Anne! Be sure to check out the other rewards we offer to customers, just for being a part of the family https://uk.virginmoney.com/virgin/service/offers-and-prizes/. We'll be happy to help, if you need anything else. Thanks, Abbie

6th June 2017

Good company

Good customer service - very helpful

Mark JohnsonLevel 1

(0)

Reply from Virgin Money

Good to hear from you Mark, glad you’re happy with your Credit Card! You know where we are if there’s anything we can help with. Thanks, Jane

2nd June 2017

Amazing interest free

Easy to access and the best interest free period that I have seen

Sally Rodden-SmithLevel 1

(2)

Reply from Virgin Money

Thanks for your comments Sally, it’s great to know you’re happy with your new Credit Card! Thanks, Jane

1st June 2017

An amazing rate for a long period

Only good things to say about Virgin Money. I got a 0% credit card for 2 years, plus you get to choose your credit card design! Having a Sex Pistols piece of plastic makes me very happy.

Margaret DavidsonLevel 1

(1)

Reply from Virgin Money

Good choice Margaret, that’s one of our favourites too! It’s fab to hear you’re so happy with your Credit Card, you know where we are if there’s anything we can help with. Thanks, Jane

1st June 2017

Fab credit card with long 0% offer

Virgin are excellent for their long 0% deals and this comes in very handy for me. Whole application process is clear and straightforward. Have had no problems with them and would recommend them to others.

ROSS BURNETTLevel 1

(1)

Reply from Virgin Money

Great to hear Ross, thank you! Just get in touch if there’s anything we can help with. Thanks, Jane

1st June 2017

No fuss!

Virgin made it easy for me to enquire about credit cards, gave me a quick answer and easy to read emails with all the information I need, it's great!

Carys PolleyLevel 1

(0)

Reply from Virgin Money

Hi Carys, great to hear from you! Happy to find you were able to get all the info you needed so easily, just let us know if there’s anything else you need! Thanks, Jane

31st May 2017

Credit card and tranfers

I recently carried out a balance transfer to my virgin card. It was so easy. It was all done online, and within an hour, the balance was showing on my virgin account and my other provider was credited within 24 hours. amazingly clear and easy.

Sarah Louise GrayLevel 1

(1)

Reply from Virgin Money

Thanks for leaving your lovely feedback Sarah, it’s great to hear we were able to help make your move to us so simple! If you have any questions just let us know! Thanks, Jane

31st May 2017

virgin credit card

vERY EASY PROCESS. CUSTOMER SERVICES ARE EXCELLENT.

JANET SHEPHEARDLevel 1

(0)

Reply from Virgin Money

Hi Janet, thanks for getting in touch! We’re happy to hear you found the process so easy, just get in touch if there’s ever anything we can help with. Thanks, Jane

31st May 2017

Best rates on Money transfers by far

I got a card for a money transfer and received a very impressive 36 month 0% offer for a very small fee. The application process was simple, immediate acceptance and money in the bank with 48 hours. Very pleased.

AngelaLevel 1

(1)

Reply from Virgin Money

Thanks for your feedback Angela, it’s good to hear you found the application process so simple! We hope you enjoy using your Virgin Money Credit Card. Thanks, Jane

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