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NewDay Aqua Credit Card Reviews

Ratings based on 15 reviews Last review 1 week ago

NewDay Aqua reviews can help you to find out about the pros and cons of the Aqua credit card. What kind of features do NewDay customers like? Find out more about the NewDay Aqua by reading our trusted Smart Money People reviews. You can also write...

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NewDay Aqua reviews can help you to find out about the pros and cons of the Aqua credit card. What kind of features do NewDay customers like? Find out more about the NewDay Aqua by reading our trusted Smart Money People reviews. You can also write your own NewDay Aqua reviews to share your own experience with Smart Money People, the UK's leading financial services review site. Together, we can make financial services work better for everyone.

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Our Smart Money People 360° Rating

NOT RATED
Combines our customer review data set with wider market analysis. Find out more here.

Your Aqua Credit Card Reviews (15)

1st June 2018

Customer service below average

Sometimes you might speak to someone who is friendly and helpful. Sometimes you might speak to someone who is friendly but hasn't a clue what they're doing. Most of the time, though, you'll speak to someone who sounds bored and couldn't give a stuff.

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Sometimes you might speak to someone who is friendly and helpful.
Sometimes you might speak to someone who is friendly but hasn't a clue what they're doing.
Most of the time, though, you'll speak to someone who sounds bored and couldn't give a stuff.

16th May 2018

Lie and Cheat to Steal your Money

As seen in the title this company will lie and cheat to take your money. Even provided a recording of a call showing them giving false information they wont ever admit fault. There are far far better companies out there choose any of those.

23rd November 2017

Pathetic customer service

I got my card from Debanham...

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I got my card from Debanham store.
Next day on the first transaction they blocked my card without sending me any communication.
When I called then they said that they are unblocking it.Call waiting time was around an hour.
Still they did not unblock ,i called again after 2 days ,this time waiting time was even longer.One hour plus..
Again they are saying that they are unblocking but i do not know ..
Overall extremely bad experience.

30th June 2017

Easy to use card but account management less than perfect

Although the card itself works great and the processes behind the scenes such as regular credit limit increases are smooth the online account management seems very slow to make changes.

1st June 2017

Great credit card for travel and everyday use

I really like that I can use my Aqua credit card abroad knowing that I won't incur any extra fees. The online app is great - I use it to keep track of my spending and I receive a text and email when my statement is ready.

29th April 2017

Easy fast and fair

I have an aqua credit card and they are brilliant they offered me the largest credit limit and I get a text every month if any charges or interest will make me exceed my limit and it is done before they take it so I find them fair the whole...

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I have an aqua credit card and they are brilliant they offered me the largest credit limit and I get a text every month if any charges or interest will make me exceed my limit and it is done before they take it so I find them fair the whole application process is fast and payments appear on the account quicker than the others I have overall highly recommended

12th February 2017

fraudsters.liars.conartists

Claim you havent paid when they know full well that you have. Keep hold your cheque so that they can charge you interest because acording to them you have missed the payment due date.total fraudsters.dont open a card with them.

6th January 2017

Fraud £128 on my newday account. I have been called a liar!!!

After checking my statement, I noticed 2 transactions. 1 of £28 and the other £100 made in Peacocks in Falmouth. I had not been to Falmouth and alarm bells started ringing. Also the fact that they were rounded up figures ( not the case if you are b...

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After checking my statement, I noticed 2 transactions. 1 of £28 and the other £100 made in Peacocks in Falmouth. I had not been to Falmouth and alarm bells started ringing. Also the fact that they were rounded up figures ( not the case if you are buying in a store). After over an hour on the phone, I was told to ring back the following day. I did this and again another hour . In the meantime I had emailed them (after being told there was no email address) to be told. Newday cards (Outfit) cannot be used in Peacocks!!! Funny that as I regularly use Peacocks to buy my grandchildrens clothes. After spending the last 4 days now, numerous emails and phone calls, I have just been told by newday that I am a "Liar" as it was a chip and pin transaction. I DON'T CARE, THESE ARE NOT MY TRANSACTIONS. Right time to take legal action I think!!! Hate bad unprofessional customer service!!

6th November 2016

Do not touch them keep well away! New Day is a nightmare

Do not under any circumstances touch this company no matter how much you want a credit card. They charge you no matter what, apr is massive, access to online account, well once you are late online is none existent, you offer to pay by DD but refused...

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Do not under any circumstances touch this company no matter how much you want a credit card. They charge you no matter what, apr is massive, access to online account, well once you are late online is none existent, you offer to pay by DD but refused if you account is behind??? They get your address wrong and you pay for it, no statements, but its your fault even though you gave them the right address. Awful company, unfair! Wish I had never done it.

26th August 2015

Great for building credit history and when others say 'no'.

If, like me, you've moved fairly recently to the UK and have had to start your credit and banking history from scratch, the Aqua Advance Credit Card is a good starting point. They say 'yes' where others say 'no' - probably best to try credit card...

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If, like me, you've moved fairly recently to the UK and have had to start your credit and banking history from scratch, the Aqua Advance Credit Card is a good starting point. They say 'yes' where others say 'no' - probably best to try credit card application simulators to check your chances of getting accepted by any provider before collecting too many hits on your credit history. Applying and using your card is really simple and you'll get text and email reminders to pay your statement on time. The website is not the most intuitive of all, but after searching around a bit, you'll usually find what you need. After half a year of using the card responsibly and paying in full every month I asked for a credit limit increase which was promptly granted. The rates are very high, but if you always pay in full, it doesn't make that much difference since you're not paying them anyway. And in the meantime you'll be able to build your credit history and make way for getting better deals down the road.

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