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NewDay reviews

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Rated Excellent 4.89/5

NewDay reviews

Verified business Last reviewed within 7 days

Review summary

People rate this company as Excellent based on 6,230 product reviews

Average score of 4.89/5
5 star
92%
4 star
7%
3 star
1%
2 star
0%
1 star
0%
Reviews for NewDay have trended negatively over the past 90 days

Aqua credit card users love how easy the app is to use and how it helps build credit scores with regular limit increases. The customer service is often described as friendly, helpful, and quick to resolve issues. However, some found the interest rates a bit high and experienced occasional frustrations with payment agreements or account handling.

Positive themes

  • Aqua credit card app is super easy to use and keeps things clear and simple.
  • Aqua regularly increases credit limits which really helps build credit scores.
  • Customer service with Aqua is friendly and quick to help with any issues.

Negative themes

  • Some users find Aqua's interest rates a bit high compared to other cards.
  • Occasional frustrations with payment agreements or account handling were reported.
  • A few experienced difficulties reaching customer service or resolving app issues.
Summarised by AI
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About NewDay

NewDay is a fast-growing business and one of the largest issuers of credit cards in the UK. Smart Money People is the place for NewDay reviews. Read and write reviews to help increase trust and transparency in Financial Services.

NewDay at a glance

Reviews for NewDay

Showing 11 of 6230 company reviews Last reviewed within 7 days

Excellent service

Aqua credit cards 21st March 2026

Aqua credit card application is very quick and their customer service team handles queries swiftly.

Rated Excellent 5/5
Read more product reviews

Great for long-term credit building

Aqua credit cards 21st March 2026

I’ve had my Aqua card for over a year now, and it’s been a key part of improving my credit score. The app is simple... I’ve had my Aqua card for over a year now, and it’s been a key part of improving my credit score. The app is simple and reliable for making payments. Over the last 12 months, I’ve seen my credit limit increase, and as long as you pay it off in full every month to avoid the high interest, it’s a fantastic tool. Highly recommend for anyone looking to play the long game with their credit. Read more Read less

Rated Excellent 5/5
Read more product reviews
  • 5/5

    Easy to deal with, accessible customer service

    Easy to deal with, accessible customer service

  • 5/5

    Excellent credit builder

    I have found a ya to be really helpful in helping me manage my debt and improve my credit score.

  • 5/5

    Very good experience with the perks provided by the...

    Very good experience with the perks provided by the Aqua

  • 4/5

    A good decent company so far no issues

    A good decent company so far no issues

    {"display":"John ","full_name":"John ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Aqua credit cards
    John 20th March 2026
  • 5/5

    Happy days

    Happy to have this card and to have the backing and support from the new day team

  • 5/5

    I have a good experience with Aqua credit card and h...

    I have a good experience with Aqua credit card and highly recommended. However it would be great to experience balance transfer or money transfer offers with longer 0% interest promotions.

    {"display":"Joyang","full_name":"Joyang","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Aqua credit cards
    Joyang 19th March 2026
  • 5/5

    Aqua is a fantastic card in your wallet

    Aqua is a fantastic card in your wallet

  • 5/5

    Boosted my credit score massively.

    Boosted my credit score massively. I opened my account around a year ago to boost my credit score and it’s done exactly as it said... Boosted my credit score massively. I opened my account around a year ago to boost my credit score and it’s done exactly as it said it would. Now in the excellent bracket. Read more Read less

    {"display":"Liam p","full_name":"Liam p","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Aqua credit cards
    Liam p 19th March 2026
  • 4/5

    Really good for people starting out and wanting to g...

    Really good for people starting out and wanting to get a good credit score!

    {"display":"Sophie","full_name":"Sophie","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Aqua credit cards
    Sophie 19th March 2026

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