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NewDay reviews

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Rated Excellent • 4.89/5

NewDay reviews

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Review summary

People rate this company as Excellent based on 5,773 product reviews

Average score of 4.89/5
5 star
90%
4 star
8%
3 star
1%
2 star
0%
1 star
1%

Aqua credit card users love how easy the app is to use and how it helps build credit scores with regular limit increases. The customer service is often described as friendly, helpful, and quick to resolve issues. However, some found the interest rates a bit high and experienced occasional frustrations with payment agreements or account handling.

Positive themes

  • Aqua credit card app is super easy to use and keeps things clear and simple.
  • Aqua regularly increases credit limits which really helps build credit scores.
  • Customer service with Aqua is friendly and quick to help with any issues.

Negative themes

  • Some users find Aqua's interest rates a bit high compared to other cards.
  • Occasional frustrations with payment agreements or account handling were reported.
  • A few experienced difficulties reaching customer service or resolving app issues.
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About NewDay

NewDay is a fast-growing business and one of the largest issuers of credit cards in the UK. Smart Money People is the place for NewDay reviews. Read and write reviews to help increase trust and transparency in Financial Services.

NewDay at a glance

Reviews for NewDay

Showing 11 of 5773 company reviews

Best ever credit card in the uk-

Aqua credit cards • 14th July 2025

Best ever credit card in the uk-

{"display":"Nilakantha Kuila","full_name":"Nilakantha Kuila","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5/5
Read more product reviews

Untrustworthy company

Aqua credit cards • 29th May 2025

The adverts paint the cards as good for those with a poor credit rating but they put me onto a pay down scheme and then... The adverts paint the cards as good for those with a poor credit rating but they put me onto a pay down scheme and then they sold my account to a debt recovery firm, despite me not missing a payment. Read more Read less

{"display":"Trevor D","full_name":"Trevor D","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Terrible • 1/5
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  • 5/5

    Good card easy to get and pay off

    Good card easy to get and pay off

    {"display":"Anon","full_name":"Anon","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5/5

    Great customer service, quick responses will full an...

    Great customer service, quick responses will full answers

    {"display":"Allison M","full_name":"Allison M","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5/5

    Best app by far , good with there limit , easy to us...

    Best app by far , good with there limit , easy to use and pay , excellent customer service great range of products , love... Best app by far , good with there limit , easy to use and pay , excellent customer service great range of products , love the credit coach caocj and budgeting tools well done new day and aqua Read more Read less

    {"display":"Kashif h","full_name":"Kashif h","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5/5

    Great service.

    Great service.Easy to manage the card though app

    {"display":"Krasimir D","full_name":"Krasimir D","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5/5

    Had good experience.

    Had good experience. Only thing to let them down is that when payments there’s no agreement.

    {"display":"Jayeleigh m","full_name":"Jayeleigh m","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5/5

    Great app and service .

    Great app and service . Easy to use, clear and shows me what I need and when. Solved a recent issue quickly and without any issues or drama

    {"display":"Keith M","full_name":"Keith M","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Bip Credit Card
    Keith M 7th March 2025
  • 5/5

    New day excellent choice for all walks life - Helpfu...

    New day excellent choice for all walks life - Helpful & reliable - THanksx

    {"display":"Majid patel ","full_name":"Majid patel ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5/5

    Only had to call customer service once and was a ple...

    Only had to call customer service once and was a pleasant experience

    {"display":"Tony W","full_name":"Tony W","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5/5

    Lost my phone and when contacting Aqua to get back o...

    Lost my phone and when contacting Aqua to get back online the service was excellent. Polite and informative, got the job done in a timely manner.

    {"display":"Colin M","full_name":"Colin M","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar

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