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NewDay reviews

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Rated Excellent 4.87/5

NewDay reviews

Verified business

Review summary

People rate this company as Excellent based on 5,003 product reviews

Average score of 4.87/5
5 star
90%
4 star
8%
3 star
1%
2 star
0%
1 star
1%
Reviews for NewDay have trended positively over the past 90 days

Latest positive rating

5/5

Rewarded with credit increases

Rewarded with credit increases, they have clear statements and easy to find help.

Latest negative rating

1/5

This is a disgraceful company that is a complete sha...

This is a disgraceful company that is a complete shambles I have three accounts and on medical grounds I look to write them off after... This is a disgraceful company that is a complete shambles I have three accounts and on medical grounds I look to write them off after presenting medical evidence on three separate occasions constant phone calls and constant back and forth with no resolution false promises and time scales and the whole thing has had a detrimental effect on what was already a serious anxiety and depressive condition I have these companies should be made aware that under the Equality Act people should be treated fairly it is a criminal offence to cause someone harm and that doesn't mean it has to be physical it can be mentally emotionally or financial if this doesn't get resolved soon then I'll have no hesitation in bringing charges against this company and looking for compensation going forward I don't believe any company should take this long to decide on a medical write-off given the evidence and my condition, I've had other medical right offs that have been less stressful and less time consuming clearly this is a company that does not care about anybody with mental health issues the would see me jump off a bridge and kill yourself then to actually help me, management should be ashamed of theirselves. Read more Read less

{"display":"Martin Cole","full_name":"Martin Cole","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1072354.png"}}'s avatar
Fluid Credit Card
Martin Cole 11th November 2024

About NewDay

NewDay is a fast-growing business and one of the largest issuers of credit cards in the UK. Smart Money People is the place for NewDay reviews. Read and write reviews to help increase trust and transparency in Financial Services.

NewDay at a glance

Reviews for NewDay

Showing 11 of 5003 company reviews

This is a disgraceful company that is a complete sha...

Fluid Credit Card 11th November 2024

This is a disgraceful company that is a complete shambles I have three accounts and on medical grounds I look to write them off after... This is a disgraceful company that is a complete shambles I have three accounts and on medical grounds I look to write them off after presenting medical evidence on three separate occasions constant phone calls and constant back and forth with no resolution false promises and time scales and the whole thing has had a detrimental effect on what was already a serious anxiety and depressive condition I have these companies should be made aware that under the Equality Act people should be treated fairly it is a criminal offence to cause someone harm and that doesn't mean it has to be physical it can be mentally emotionally or financial if this doesn't get resolved soon then I'll have no hesitation in bringing charges against this company and looking for compensation going forward I don't believe any company should take this long to decide on a medical write-off given the evidence and my condition, I've had other medical right offs that have been less stressful and less time consuming clearly this is a company that does not care about anybody with mental health issues the would see me jump off a bridge and kill yourself then to actually help me, management should be ashamed of theirselves. Read more Read less

Rated Terrible 1/5
Read more product reviews

Could be better

Aqua Credit Card 2nd July 2024

Could be less interest even when one has a good credit

Rated Average 3/5
Read more product reviews
  • 5/5

    Rewarded with credit increases

    Rewarded with credit increases, they have clear statements and easy to find help.

  • 5/5

    Amazing credit builder card

    When I moved here I wanted to get and build my credit score and Aqua credit card enabled me to do that. I have amazing... When I moved here I wanted to get and build my credit score and Aqua credit card enabled me to do that. I have amazing credit history now 5 years later and have built it to be a strong credit score. Thank you Aqua! Read more Read less

  • 5/5

    Pulse Master card or Amazon credit card

    I am with New Day for the last 4 years as a customer of pulse credit card with an add on card to my partner... I am with New Day for the last 4 years as a customer of pulse credit card with an add on card to my partner too. Its a simple credit card but means a lot, providing highly valued customer support on refunds if unauthorised transactions & lots more.. Highly recommentable Read more Read less

  • 5/5

    expectation. I can recommend for my friends

    Very easy and time saver , it is very good for first beginner, if you have in your phone in app, very easy to control spending

  • 5/5

    Good for building credit

    My first credit card has been the marbles card. I have been able to build my credit score and borrowing allowance over the years of... My first credit card has been the marbles card. I have been able to build my credit score and borrowing allowance over the years of using it. Only issue is the higher interest rate Read more Read less

  • 5/5

    I have been with NewDay for a few years now and they...

    I have been with NewDay for a few years now and they just keep enhancing my experience. They have been a tremendous asset to me... I have been with NewDay for a few years now and they just keep enhancing my experience. They have been a tremendous asset to me and are very innotive and clearly care about the customer. Read more Read less

    {"display":"Nick","full_name":"Nick","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Bip Credit Card
    Nick 24th May 2024
  • 5/5

    Stolen card and quick resolution

    My card was stolen weeks ago and I called immediately to inform Aqua about my card loss and subsequent charges put on my stolen card.... My card was stolen weeks ago and I called immediately to inform Aqua about my card loss and subsequent charges put on my stolen card. Aqua was prompt in cancelling the card and striking down the charges. I was also able to get a refund in two weeks. Read more Read less

  • 5/5

    Very good card.

    Very good card. My credit went up quickly and paying reasonable rates. You can also take money transfer for 0%. I would recommend this card

  • 5/5

    No problems, easy to use and easy to understand

    No problems, easy to use and easy to understand

    Products from NewDay

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