Jaja Finance reviews
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This score is generated using our own unique scoring method. It combines the 1-5 star ratings left by verified reviewers, when those reviews were submitted and other meaningful data from the reviews.
Across our website, we use the same consistent method and scores which update in real time as new reviews come in.
Jaja Finance reviews
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Review summary
People rate this company as Excellent based on 2,527 product reviews
Wondering how this rating works?
This score is generated using our own unique scoring method. It combines the 1-5 star ratings left by verified reviewers, when those reviews were submitted and other meaningful data from the reviews.
Across our website, we use the same consistent method and scores which update in real time as new reviews come in.
Jaja Finance Credit card is loved for its easy application, user-friendly app, and helpful customer service that keeps things clear and simple. Many find it reliable for everyday use and appreciate the support in building credit. However, some feel the interest rates are a bit steep and wish for quicker payment processing and better communication on certain issues.
Positive themes
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Jaja Finance Credit card app is super easy to use and makes managing money simple.
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Customer service with Jaja Finance Credit card is helpful and quick to respond.
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Jaja Finance Credit card offers a smooth and quick application process.
Negative themes
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Interest rates on Jaja Finance Credit card feel quite high for some users.
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Payment processing can be slow or limited to one payment per day on Jaja Finance Credit card.
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Some users find customer service slow or difficult to reach with Jaja Finance Credit card.
About Jaja Finance
Jaja Finance offer a mobile first credit card, that they claim will change the face of credit cards forever. It's a pretty bold claim. So tell us if you agree or not. Let us know what you thought of this credit card built for your mobile by leaving a Jaja Finance review on Smart Money people. Smart Money People is the place to go to read and write financial services reviews, which ultimately helps to deliver more trust and transparency within this industry.
Jaja Finance at a glance
Reviews for Jaja Finance
Showing 11 of 2527 company reviews • Last reviewed within 7 days
Avoid any card underwritten by jaja
Used the Asda card for a couple of years. Recently bought a dog carrier on a fake Lidl website. Nothing happened until the next day... Used the Asda card for a couple of years. Recently bought a dog carrier on a fake Lidl website. Nothing happened until the next day when my asda app told me of two purchases of £89 and £98 from a cafe in London. I immediately rand Jaja but only to get an automated reply we will freeze your card and be in touch within 2 weeks. Even used the potential fraud link which suggested I freeze the card and we will be in touch. The usual pay your statement email. No phone call, no email, no text or message from jaja or the app after what is now 4 weeks. no new card, nothing at all from this appalling company. Read more Read less
Excellent card and customer service.
Excellent card and customer service. Applying for the card is very easy and using the app is super easy too. Terms and conditions are very... Excellent card and customer service. Applying for the card is very easy and using the app is super easy too. Terms and conditions are very clear to understand. Highly recommended to anyone. Thank you! Read more Read less
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5.00/5
Overpayment refunded same day --
I made a wrong payment, I called in and my query was passed to the Payments team -- Following their investigation, i had the overpayment... I made a wrong payment, I called in and my query was passed to the Payments team -- Following their investigation, i had the overpayment back in my back account the same day -- (which i thought would take a number of days like other institutions) Read more Read less
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5.00/5
Easy to set up and fast
Easy to set up and fast with getting your card and account up and running. Being supportive in keeping you on top of you balance and you credit in check
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5.00/5
Interest is high but easy to use
Interest is high but easy to use
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5.00/5
Easy to use Google pay can use great for everyday sp...
Easy to use Google pay can use great for everyday spending
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5.00/5
Its really good service that they provide
Its really good service that they provide
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5.00/5
Easy to use simple app great offers good starting l...
Easy to use simple app great offers good starting limit all you need in 1 place
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5.00/5
Its so comfortable card,so easy to use
Its so comfortable card,so easy to use
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5.00/5
It was quick and helpful with a reasonable APR
It was quick and helpful with a reasonable APR
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5.00/5
Very easy to set up and use.
Very easy to set up and use. No issues whatsoever
Products from Jaja Finance
Showing all products offered by Jaja Finance
Credit card
by Jaja FinanceYou can apply for a Jaja Vanta credit card in three steps online. Manage your Jaja Vanta credit card account on the go using the app and keep track of...
Credit card
by Jaja FinanceYou can apply for a Jaja Vanta credit card in three steps online. Manage your Jaja Vanta credit card account on the go using the app and keep track of...
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