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Jaja Finance reviews

Jaja Finance logo
Rated Terrible 1.38/5

Jaja Finance reviews

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Verified business
Last reviewed within 7 days

Review summary

People rate this company as Terrible based on 138 product reviews

Average score of 1.38/5
5 star
6%
4 star
2%
3 star
1%
2 star
1%
1 star
90%

Latest positive rating

5/5

Jaja credit card is an excellent choice for those lo...

Jaja credit card is an excellent choice for those looking for a straightforward, no-nonsense credit card with a strong digital platform. Its ease of use,... Jaja credit card is an excellent choice for those looking for a straightforward, no-nonsense credit card with a strong digital platform. Its ease of use, transparency, and competitive rates make it an attractive option, especially for tech-savvy consumers and frequent travelers. However, if you are seeking extensive rewards and perks, you might want to consider other options. Overall, Jaja represents a modern approach to credit cards, prioritizing simplicity and user experience. Read more Read less

{"display":"J H","full_name":"J H","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Credit Card
J H 3rd June 2024

Latest negative rating

1/5

My card was used fraudulently in November 2024 and I...

My card was used fraudulently in November 2024 and I am being treated like a criminal, they have blocked my App access and because I... My card was used fraudulently in November 2024 and I am being treated like a criminal, they have blocked my App access and because I didn't know my security word had to get a cheaply photocopied piece of paper with poor use of the English language filled in with a copy of my Passport signed by my Dentist agreeing it is me... I mean...Please it's the 21st century! Since this happened I might add they accepted a £1350 balance transfer to clear my card! Terrible company and shouldn't be allowed to trade...Avoid at all costs Read more Read less

{"display":"Dazzerdazn","full_name":"Dazzerdazn","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1157863.png"}}'s avatar
Credit Card
Dazzerdazn 3rd April 2025

About Jaja Finance

Jaja Finance offer a mobile first credit card, that they claim will change the face of credit cards forever. It's a pretty bold claim. So tell us if you agree or not. Let us know what you thought of this credit card built for your mobile by leaving a Jaja Finance review on Smart Money people. Smart Money People is the place to go to read and write financial services reviews, which ultimately helps to deliver more trust and transparency within this industry.

Jaja Finance at a glance

Reviews for Jaja Finance

Showing 11 of 138 company reviews Last reviewed within 7 days

My card was used fraudulently in November 2024 and I...

Credit Card 3rd April 2025

My card was used fraudulently in November 2024 and I am being treated like a criminal, they have blocked my App access and because I... My card was used fraudulently in November 2024 and I am being treated like a criminal, they have blocked my App access and because I didn't know my security word had to get a cheaply photocopied piece of paper with poor use of the English language filled in with a copy of my Passport signed by my Dentist agreeing it is me... I mean...Please it's the 21st century! Since this happened I might add they accepted a £1350 balance transfer to clear my card! Terrible company and shouldn't be allowed to trade...Avoid at all costs Read more Read less

Rated Terrible 1/5
Read more product reviews

A pathetic excuse for a travel credit card

Credit Card 7th January 2025

A pathetic excuse for a travel credit card, customer service is only available during GMT hours and any replacement cards can only be sent to... A pathetic excuse for a travel credit card, customer service is only available during GMT hours and any replacement cards can only be sent to a UK address, useless if you’re abroad and the card is broken or lost. My case: they locked the card due to fraud and said it was due to VISA. Told to find a VISA atm to unlock, wasted time doing that. Nothing. Stick with reputable bank not these idiots. Read more Read less

Rated Terrible 1/5
Read more product reviews
  • 1/5

    Rubbish customer service who just hang up on you for...

    Rubbish customer service who just hang up on you for no reason. Very uneducated person dealing with customer service . He lazy goose who does... Rubbish customer service who just hang up on you for no reason. Very uneducated person dealing with customer service . He lazy goose who does not even wanna try and speak he just hangs up so he can show records he attended calls . People like that should be fired. They pure dirty finance . Say they give you a card and then says it under review Read more Read less

  • 1/5

    Very bad experience,my credit card is being closed b...

    Very bad experience,my credit card is being closed before l even use it. I called them and they said my account is under investigation.

    {"display":"SC","full_name":"SC","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Credit Card
    SC 7th October 2024
  • 5/5

    Jaja credit card is an excellent choice for those lo...

    Jaja credit card is an excellent choice for those looking for a straightforward, no-nonsense credit card with a strong digital platform. Its ease of use,... Jaja credit card is an excellent choice for those looking for a straightforward, no-nonsense credit card with a strong digital platform. Its ease of use, transparency, and competitive rates make it an attractive option, especially for tech-savvy consumers and frequent travelers. However, if you are seeking extensive rewards and perks, you might want to consider other options. Overall, Jaja represents a modern approach to credit cards, prioritizing simplicity and user experience. Read more Read less

    {"display":"J H","full_name":"J H","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Credit Card
    J H 3rd June 2024
  • 5/5

    Very easy and responsible credit card provider

    So far nothing but a positive experience with a Jaja credit card. Main point is that it just works (as a credit card should!). But... So far nothing but a positive experience with a Jaja credit card. Main point is that it just works (as a credit card should!). But the setup makes it easy to use the card well, from direct debit payments, the ability to freeze the card, notifications about spending and balance management, and the application process. And of course in-app approvals of online spends, Read more Read less

    {"display":"James H","full_name":"James H","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Credit Card
    James H 24th May 2024
  • 1/5

    avoid ASDA Money and JAJA Finance:

    I received another postal letter with decision closed in Yourcause favour, which is ridiculous, JAJA finance used a print out from merchant system on the... I received another postal letter with decision closed in Yourcause favour, which is ridiculous, JAJA finance used a print out from merchant system on the 15th Nov. but the charity organization FQMS I want to donate to confirmed that they have not received the money on the 18th Jan, that is more than 2 month and funding hasn't paid to FQMS. The only reason I paid through Yourcause.com is that they claim to provide 1:1 matching on the donation amount, but they rejected the 1:1 matching with unexpectable reasons in the first place, and even worse that my money hasn't been paid to FQMS. How can ASDA MONEY and JAJA Finance act like this? I'm totally upset about what I have come through with all these, even calling JAJA finance last week, it took me 1 and half hour to wait on the call before reaching someone. This is the worst financial service company I've ever experienced. Read more Read less

    {"display":"Avlin Lee","full_name":"Avlin Lee","avatar":{"url":"\/assets\/uploads\/avatars\/users\/846949.png"}}'s avatar
    Credit Card
    Avlin Lee 24th February 2024
  • 5/5

    great card great limit when i applied on-line very q...

    great card great limit when i applied on-line very quick answer back allowing finance through the credit card

    {"display":"Philip W","full_name":"Philip W","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Credit Card
    Philip W 10th January 2024
  • 1/5

    Disgusting. Irritating company

    I've had this card not even a few months , and for no reason , it's been blocked , I cannot access anything online. I've... I've had this card not even a few months , and for no reason , it's been blocked , I cannot access anything online. I've been told every time I call that my account is under investigation. But they cannot say why. This is causing a lot of anxiety. All am told is someone will call me once the review is done. That they cannot discuss anything on the account. When I said I'd like to pay my monthly fee , they gave me an account number at which was wrong what was stated online. When I asked the question ,she said , that's what I have. So I said I won't pay then as it's different online. Wtf. This company Is a joke and wished I never got it. It's caused nothing but stress and anxiety that I really should not feel !!! Appalling customer service. I could go on about my complaints but you get the jist!! Fuming is an understatement Read more Read less

    {"display":"Mandy Goldman","full_name":"Mandy Goldman","avatar":{"url":"\/assets\/uploads\/avatars\/users\/800705.png"}}'s avatar
    Credit Card
    Mandy Goldman 27th December 2023
  • 1/5

    False credit report

    This company is the pits. I have top whack credit ratings with 3 other companies. Applied for an asda card, got refused, will not be shopping with asda again.

    {"display":"Ray Smith","full_name":"Ray Smith","avatar":{"url":"\/assets\/uploads\/avatars\/users\/800471.png"}}'s avatar
    Credit Card
    Ray Smith 11th December 2023
  • 1/5

    Poor credit decision will not explain why.

    False Credit Report. I have 3 Credit Score from. Transunion 622 out of 710 Experian 999 excellent and NatWess 622 out of 710 all Good.... False Credit Report. I have 3 Credit Score from. Transunion 622 out of 710 Experian 999 excellent and NatWess 622 out of 710 all Good. They would not give me the reason why. Credit Report does not work when you put the cursor on the green dots. Asda losing customers will not shop at Asda anymore. Read more Read less

    {"display":"Gil","full_name":"Gil","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Credit Card
    Gil 13th November 2023

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