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Jaja Finance reviews

Jaja Finance logo
Rated Excellent • 4.81/5

Jaja Finance reviews

Verified business Last reviewed within 21 days
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Review summary

People rate this company as Excellent based on 2,525 product reviews

Average score of 4.81/5
5 star
87%
4 star
7%
3 star
1%
2 star
0%
1 star
5%
Reviews for Jaja Finance have trended positively over the past 90 days

Jaja Finance Credit card is praised for its easy-to-use app, quick online approvals, and polite customer service when it works well. However, many have faced blocked cards without clear reasons, poor communication, and frustrating customer support that often leaves them feeling ignored or stressed.

Positive themes

  • Jaja Finance Credit card app is easy to use with quick approvals and good spending controls.
  • Jaja Finance Credit card customer service is polite and professional when reachable.
  • Jaja Finance Credit card offers decent credit limits and fast online application responses.

Negative themes

  • Jaja Finance Credit card often blocks accounts without explanation causing stress.
  • Jaja Finance Credit card customer service is unhelpful, rude, or unreachable at times.
  • Jaja Finance Credit card has poor fraud handling that leaves users feeling mistreated.
Summarised by AI
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About Jaja Finance

Jaja Finance offer a mobile first credit card, that they claim will change the face of credit cards forever. It's a pretty bold claim. So tell us if you agree or not. Let us know what you thought of this credit card built for your mobile by leaving a Jaja Finance review on Smart Money people. Smart Money People is the place to go to read and write financial services reviews, which ultimately helps to deliver more trust and transparency within this industry.

Jaja Finance at a glance

Reviews for Jaja Finance

Showing 11 of 2525 company reviews • Last reviewed within 21 days

Overpayment refunded same day --

Credit card • 21st April 2026

I made a wrong payment, I called in and my query was passed to the Payments team -- Following their investigation, i had the overpayment... I made a wrong payment, I called in and my query was passed to the Payments team -- Following their investigation, i had the overpayment back in my back account the same day -- (which i thought would take a number of days like other institutions) Read more Read less

{"display":"Rich G","full_name":"Rich G","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5/5
Read more product reviews

Easy to set up and fast

Credit card • 21st April 2026

Easy to set up and fast with getting your card and account up and running. Being supportive in keeping you on top of you balance and you credit in check

{"display":"Andrew ","full_name":"Andrew ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5/5
Read more product reviews
  • 5/5

    Interest is high but easy to use

    Interest is high but easy to use

    {"display":"Jeffrey m","full_name":"Jeffrey m","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Credit card
    Jeffrey m 20th April 2026
  • 5/5

    Easy to use Google pay can use great for everyday sp...

    Easy to use Google pay can use great for everyday spending

    {"display":"MR W","full_name":"MR W","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Credit card
    MR W 20th April 2026
  • 5/5

    Its really good service that they provide

    Its really good service that they provide

    {"display":"Prasanna J","full_name":"Prasanna J","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Credit card
    Prasanna J 20th April 2026
  • 5/5

    Easy to use simple app great offers good starting l...

    Easy to use simple app great offers good starting limit all you need in 1 place

    {"display":"Kenny Thompson","full_name":"Kenny Thompson","avatar":{"url":"\/assets\/uploads\/avatars\/users\/631780.png"}}'s avatar
  • 5/5

    Its so comfortable card,so easy to use

    Its so comfortable card,so easy to use

    {"display":"zura t","full_name":"zura t","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Credit card
    zura t 20th April 2026
  • 5/5

    It was quick and helpful with a reasonable APR

    It was quick and helpful with a reasonable APR

    {"display":"Ashraful I","full_name":"Ashraful I","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Credit card
    Ashraful I 20th April 2026
  • 5/5

    Very easy to set up and use.

    Very easy to set up and use. No issues whatsoever

    {"display":"Andrew E","full_name":"Andrew E","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Credit card
    Andrew E 20th April 2026
  • 4/5

    Simplicity married convenience in harmony.

    Simple convenience to use, useful insights and reminders/alerts keeping me informed of my situation.

    {"display":"Mohammed Babri","full_name":"Mohammed Babri","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5/5

    It's been good.

    Its been good. I have had a very good experience so far

    {"display":"Effsntee ","full_name":"Effsntee ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Credit card
    Effsntee 20th April 2026

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