Jaja Finance reviews
Jaja Finance reviews
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Review summary
People rate this company as Terrible based on 143 product reviews
Latest positive rating
New on the scene , easy to use app, decent credit li...
New on the scene , easy to use app, decent credit limit , customer service could improve slightly
Latest negative rating
I forgot my special code in March 2015.
I forgot my special code in March 2015. They blocked my card and access to app. I provided the relevant signed copies for proof of... I forgot my special code in March 2015. They blocked my card and access to app. I provided the relevant signed copies for proof of identity & they sent me a "thanks for your documents " letter in Aug 25. I tried writing, calling etc but they treated me like a criminal. I had to put in an FSA Ombudsman complaint which took months. In Feb 2026, they've written to me telling me there's been fraudulent activity on my card, which I have had access to for almost a year now. They've asked me to contact them via the app but I'm still blocked so can't. Again, I've tried calling but am on hold for several hours at a time. This is a company set up by two Norwegian guys who've bought up UK Post Office credit cards and Bank of Ireland. They're so bad it's illegal, shameful and immoral. Anxiety inducing to say the least. Read more Read less
About Jaja Finance
Jaja Finance offer a mobile first credit card, that they claim will change the face of credit cards forever. It's a pretty bold claim. So tell us if you agree or not. Let us know what you thought of this credit card built for your mobile by leaving a Jaja Finance review on Smart Money people. Smart Money People is the place to go to read and write financial services reviews, which ultimately helps to deliver more trust and transparency within this industry.
Jaja Finance at a glance
Reviews for Jaja Finance
Showing 11 of 143 company reviews • Last reviewed within 7 days
I forgot my special code in March 2015.
I forgot my special code in March 2015. They blocked my card and access to app. I provided the relevant signed copies for proof of... I forgot my special code in March 2015. They blocked my card and access to app. I provided the relevant signed copies for proof of identity & they sent me a "thanks for your documents " letter in Aug 25. I tried writing, calling etc but they treated me like a criminal. I had to put in an FSA Ombudsman complaint which took months. In Feb 2026, they've written to me telling me there's been fraudulent activity on my card, which I have had access to for almost a year now. They've asked me to contact them via the app but I'm still blocked so can't. Again, I've tried calling but am on hold for several hours at a time. This is a company set up by two Norwegian guys who've bought up UK Post Office credit cards and Bank of Ireland. They're so bad it's illegal, shameful and immoral. Anxiety inducing to say the least. Read more Read less
Jaja card services
It was very professional very helpful polite and very professional had a lot of messages since and straight through to customer services from start
Products from Jaja Finance
Showing all products offered by Jaja Finance
Credit card
by Jaja FinanceYou can apply for a Jaja Vanta credit card in three steps online. Manage your Jaja Vanta credit card account on the go using the app and keep track of...
Credit card
by Jaja FinanceYou can apply for a Jaja Vanta credit card in three steps online. Manage your Jaja Vanta credit card account on the go using the app and keep track of...
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