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Jaja Finance reviews

Jaja Finance logo
Rated Excellent • 4.72/5

Jaja Finance reviews

Verified business Last reviewed within 7 days
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Review summary

People rate this company as Excellent based on 2,531 product reviews

Average score of 4.72/5
5 star
87%
4 star
7%
3 star
1%
2 star
0%
1 star
5%
Reviews for Jaja Finance have trended negatively over the past 90 days

Jaja Finance Credit card is loved for its easy application, user-friendly app, and helpful customer service that keeps things clear and simple. Many find it reliable for everyday use and appreciate the support in building credit. However, some feel the interest rates are a bit steep and wish for quicker payment processing and better communication on certain issues.

Positive themes

  • Jaja Finance Credit card app is super easy to use and makes managing money simple.
  • Customer service with Jaja Finance Credit card is helpful and quick to respond.
  • Jaja Finance Credit card offers a smooth and quick application process.

Negative themes

  • Interest rates on Jaja Finance Credit card feel quite high for some users.
  • Payment processing can be slow or limited to one payment per day on Jaja Finance Credit card.
  • Some users find customer service slow or difficult to reach with Jaja Finance Credit card.
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About Jaja Finance

Jaja Finance offer a mobile first credit card, that they claim will change the face of credit cards forever. It's a pretty bold claim. So tell us if you agree or not. Let us know what you thought of this credit card built for your mobile by leaving a Jaja Finance review on Smart Money people. Smart Money People is the place to go to read and write financial services reviews, which ultimately helps to deliver more trust and transparency within this industry.

Jaja Finance at a glance

Reviews for Jaja Finance

Showing 11 of 2531 company reviews • Last reviewed within 7 days

Fast and easy application

Credit card • 17th June 2026

Fast and easy application. Been using the credit card for a while and already had a credit limit increase.

{"display":"Ron","full_name":"Ron","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Ron
Rated Excellent • 5.00/5
Read more product reviews

Jaja Credito Card arrived at the right time that I n...

Credit card • 14th June 2026

Jaja Credito Card arrived at the right time that I needed it and I am very grateful for it they are efficient, very polite, solve... Jaja Credito Card arrived at the right time that I needed it and I am very grateful for it they are efficient, very polite, solve everything in a timely manner and do not always pressure you as many others do. Read more Read less

{"display":"Maria Raso","full_name":"Maria Raso","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1455536.png"}}'s avatar
Rated Excellent • 5.00/5
Read more product reviews
  • 5.00/5

    There really good and have rewards where you can sav...

    There really good and have rewards where you can save money which is just fantastic

    {"display":"MT","full_name":"MT","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Credit card
    MT 11th June 2026
  • 1.00/5

    Did a balance transfer for six months paid the right...

    Did a balance transfer for six months paid the right amount each month last month and this month so i did not get any interest... Did a balance transfer for six months paid the right amount each month last month and this month so i did not get any interest on my card but been charged interest for the last two months i rang them up told me because i have not paid the balance transfer off i will get intrest on my account how do you work this out i have six months to pay it off getting rid of this card has soon has i can rigght rip off merchants. Read more Read less

    {"display":"MR A","full_name":"MR A","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Credit card
    MR A 6th June 2026
  • 1.00/5

    Avoid any card underwritten by jaja

    Used the Asda card for a couple of years. Recently bought a dog carrier on a fake Lidl website. Nothing happened until the next day... Used the Asda card for a couple of years. Recently bought a dog carrier on a fake Lidl website. Nothing happened until the next day when my asda app told me of two purchases of £89 and £98 from a cafe in London. I immediately rand Jaja but only to get an automated reply we will freeze your card and be in touch within 2 weeks. Even used the potential fraud link which suggested I freeze the card and we will be in touch. The usual pay your statement email. No phone call, no email, no text or message from jaja or the app after what is now 4 weeks. no new card, nothing at all from this appalling company. Read more Read less

    {"display":"Tim S","full_name":"Tim S","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Credit card
    Tim S 26th May 2026
  • 5.00/5

    Excellent card and customer service.

    Excellent card and customer service. Applying for the card is very easy and using the app is super easy too. Terms and conditions are very... Excellent card and customer service. Applying for the card is very easy and using the app is super easy too. Terms and conditions are very clear to understand. Highly recommended to anyone. Thank you! Read more Read less

    {"display":"Anna K","full_name":"Anna K","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Credit card
    Anna K 19th May 2026
  • 5.00/5

    Overpayment refunded same day --

    I made a wrong payment, I called in and my query was passed to the Payments team -- Following their investigation, i had the overpayment... I made a wrong payment, I called in and my query was passed to the Payments team -- Following their investigation, i had the overpayment back in my back account the same day -- (which i thought would take a number of days like other institutions) Read more Read less

    {"display":"Rich G","full_name":"Rich G","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Credit card
    Rich G 21st April 2026
  • 5.00/5

    Easy to set up and fast

    Easy to set up and fast with getting your card and account up and running. Being supportive in keeping you on top of you balance and you credit in check

    {"display":"Andrew ","full_name":"Andrew ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Credit card
    Andrew 21st April 2026
  • 5.00/5

    Interest is high but easy to use

    Interest is high but easy to use

    {"display":"Jeffrey m","full_name":"Jeffrey m","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Credit card
    Jeffrey m 20th April 2026
  • 5.00/5

    Easy to use Google pay can use great for everyday sp...

    Easy to use Google pay can use great for everyday spending

    {"display":"MR W","full_name":"MR W","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Credit card
    MR W 20th April 2026
  • 5.00/5

    Its really good service that they provide

    Its really good service that they provide

    {"display":"Prasanna J","full_name":"Prasanna J","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Credit card
    Prasanna J 20th April 2026

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