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Jaja Finance reviews

Jaja Finance logo
Rated Excellent 4.81/5

Jaja Finance reviews

Verified business Last reviewed within 7 days

Review summary

People rate this company as Excellent based on 2,383 product reviews

Average score of 4.81/5
5 star
86%
4 star
7%
3 star
1%
2 star
0%
1 star
6%
Reviews for Jaja Finance have trended positively over the past 90 days

Jaja Finance Credit card is praised for its easy-to-use app, quick online approvals, and polite customer service when it works well. However, many have faced blocked cards without clear reasons, poor communication, and frustrating customer support that often leaves them feeling ignored or stressed.

Positive themes

  • Jaja Finance Credit card app is easy to use with quick approvals and good spending controls.
  • Jaja Finance Credit card customer service is polite and professional when reachable.
  • Jaja Finance Credit card offers decent credit limits and fast online application responses.

Negative themes

  • Jaja Finance Credit card often blocks accounts without explanation causing stress.
  • Jaja Finance Credit card customer service is unhelpful, rude, or unreachable at times.
  • Jaja Finance Credit card has poor fraud handling that leaves users feeling mistreated.
Summarised by AI
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About Jaja Finance

Jaja Finance offer a mobile first credit card, that they claim will change the face of credit cards forever. It's a pretty bold claim. So tell us if you agree or not. Let us know what you thought of this credit card built for your mobile by leaving a Jaja Finance review on Smart Money people. Smart Money People is the place to go to read and write financial services reviews, which ultimately helps to deliver more trust and transparency within this industry.

Jaja Finance at a glance

Reviews for Jaja Finance

Showing 11 of 2383 company reviews Last reviewed within 7 days

No fuss so easy to apply and set up

Credit card 18th April 2026

No fuss so easy to apply and set up

Rated Excellent 5/5
Read more product reviews

Great experience.

Credit card 18th April 2026

Great experience. Easy to access anywhere

Rated Average 3/5
Read more product reviews
  • 5/5

    Positive experience and a great offers

    Positive experience and a great offers

    {"display":"AP","full_name":"AP","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Credit card
    AP 18th April 2026
  • 5/5

    So easy to navigate and explained in understandable...

    So easy to navigate and explained in understandable text.

    {"display":"Leah S","full_name":"Leah S","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Credit card
    Leah S 18th April 2026
  • 4/5

    Communication

    From the beginning Jaja finance has been good to me but the last 3 months the lack of communication from the specialist team after temporarily... From the beginning Jaja finance has been good to me but the last 3 months the lack of communication from the specialist team after temporarily restricting my card has been bad. I would have liked for this to be resolved a very long time ago as it could be a small issue that could be easily avoided. Hope it gets resolved as they have been one of the better credit cards I’ve had. Read more Read less

    {"display":"Jason D","full_name":"Jason D","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Credit card
    Jason D 18th April 2026
  • 5/5

    I heard lot from my friends about jaja and really it...

    I heard lot from my friends about jaja and really it’s a good credit card with amazing experience am happy to go with this brilliant

    {"display":"Sangeeta ","full_name":"Sangeeta ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Credit card
    Sangeeta 18th April 2026
  • 5/5

    Yes yes to JaJa! 5 stars!

    Simple application process and great app. Easy to follow spending, plus timely notifications for payments.

    {"display":"Iain M","full_name":"Iain M","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Credit card
    Iain M 18th April 2026
  • 5/5

    Credit transfers

    Having been offered this account a couple of months ago ,it’s been great for my credit rating also my personal financies especially as I got... Having been offered this account a couple of months ago ,it’s been great for my credit rating also my personal financies especially as I got 20 months interest free on credit card transfers , this has helped extremely well for me as it now means it eases up the strain of monthly outgoings Read more Read less

    {"display":"Deane","full_name":"Deane","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Credit card
    Deane 18th April 2026
  • 5/5

    Really helpful when in a dilemma super service.

    Really helpful when in a dilemma super service.

    {"display":"David","full_name":"David","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Credit card
    David 18th April 2026
  • 4/5

    Sometimes transactions are taking

    Sometimes transactions are taking

  • 5/5

    Quick, simple, perfect

    Quick, simple, perfect they helped me right away

    {"display":"Abdou ","full_name":"Abdou ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Credit card
    Abdou 18th April 2026

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