I initially got an American Express credit card to improve my credit score and gain cash back. Years later I still use my Amex card... I initially got an American Express credit card to improve my credit score and gain cash back. Years later I still use my Amex card and utilise it’s other perks including money off offers which change regularly and feature many different companies and products. The app is easy to use and payments can be made easily Read more Read less

Tell us more about your experience: I’ve been using this card as my primary "daily driver" for about a year now, and it has completely... Tell us more about your experience: I’ve been using this card as my primary "daily driver" for about a year now, and it has completely changed how I view my everyday spending. By putting everything from my weekly grocery shop to my monthly utility bills on the card, the Avios points add up surprisingly fast. I’ve already earned enough for a return flight to Europe just by going about my normal life. The standout feature for me, however, is the Companion Voucher. Spending £12,000 in a year is a very achievable target when you use the card consistently. While the voucher on this free version is restricted to Economy seats, it still essentially provides a "buy one get one free" deal on flight seats for my partner and me. The Amex app is incredibly slick for tracking my progress toward that voucher and seeing my points land each month. While I do have to keep a backup card for the occasional shop that doesn't accept Amex, the rewards and the seamless integration with the British Airways Executive Club make it more than worth it. It’s a low-risk, high-reward card that I’d recommend to anyone who wants to travel more for less. Read more Read less

It's a good, excellent product, I would recommend it.

When people hear this question, they often share stories about the challenges they’ve faced, the skills they’ve developed, and the moments that shaped them. Many... When people hear this question, they often share stories about the challenges they’ve faced, the skills they’ve developed, and the moments that shaped them. Many describe how they learned to adapt in difficult situations, how teamwork helped them grow, or how a particular project pushed them to think differently. Others talk about the pride they felt when they overcame obstacles or achieved something meaningful. Read more Read less

Easy to use for booking airline

The app is easy to use and gives you all the information available. I can set up a direct debit and can defer payment for... The app is easy to use and gives you all the information available. I can set up a direct debit and can defer payment for example if I need. The only issue is im not always sure what month I am looking at in the app and it isn't until the statement comes that is clear. Read more Read less

Great customer service. Phone lines get answered very quick

American Express has been an excellent credit provider resolving disputes in accordance with customer credit act

American Express has become a complete joke. What used to represent strong credit and financial flexibility now feels entirely misleading. My business has held an... American Express has become a complete joke. What used to represent strong credit and financial flexibility now feels entirely misleading. My business has held an American Express Platinum card for years, paying the £650 annual fee without fail. We have an excellent credit history, both with American Express and other providers, and have always made payments on time. The main selling point of the Platinum card is that it supposedly has no preset spending limit, giving you flexibility when you need it. However, after not using the card for some time, I made a relatively small purchase of around £800. Immediately, I was bombarded with emails and text messages warning that if I didn’t make a payment right away, future transactions would be declined. When I contacted customer service via chat and phone, the experience was even more frustrating. The representatives I spoke with, Rachel and a senior staff member called JR, seemed to have no clear understanding of the situation or why this was so disappointing. It is unacceptable to pay such a high annual fee for a “premium” card that turns out to be unreliable and restrictive. Despite claiming there is no preset limit, they effectively impose one based on usage—yet refuse to clearly disclose what that limit is. So in reality, you can hold the card for years, continue paying the £650 annual fee on time, and yet be left with a spending limit of effectively £0 simply because you haven’t used it regularly. That is what they call “flexibility.” This completely defeats the purpose of having a Platinum card. For a long-standing, loyal customer with a perfect payment history, this experience is both disappointing and infuriating. Read more Read less