Not enough, the interest is high but the customer service is the worst and completely useless! They answer calls after 30 minutes of waiting, if... Not enough, the interest is high but the customer service is the worst and completely useless! They answer calls after 30 minutes of waiting, if you’re lucky enough to get connected. My issue has been ongoing for 2 months now, despite being promised it would be solved within 5–10 working days. I’ve raised maybe 2 complaints, but they said someone may or may not look into them. The worst bank so far! Read more Read less

Easy to use the app and rewards are high making the annual cost worth it.

Using this bank and credit card for 2 years. It is fair option when I want something which is just too pricey for that moment... Using this bank and credit card for 2 years. It is fair option when I want something which is just too pricey for that moment and can ease the stress from not having any money Read more Read less

Great card with great points earning rate. Fabulous customer service.

Its Easy to use and they resolved my complain promptly about a diapute payment.

At the time I opened an American Express card a bonus of $500 was presented should I purchase a ticket within the first 6 months... At the time I opened an American Express card a bonus of $500 was presented should I purchase a ticket within the first 6 months which I did. No bonus given. When inquired about it I was told the ticket had to be purchased by the middle of the month not by the end of the month. Nobody informed me about that. Upon multiple requests nothing was resolved. I closed the account. Read more Read less

After more than twenty-five years as an American Express customer—virtually flawless in my payment history, with only one late payment in a quarter century—I never... After more than twenty-five years as an American Express customer—virtually flawless in my payment history, with only one late payment in a quarter century—I never expected the company to show such a stunning lack of appreciation for my loyalty. I recently paid my balance in full less than 24 hours after it posted, only to find a $40 fee added to my account. Given my long, responsible track record, I expected what any reasonable customer would: a quick review, a moment of common sense, and a simple one-time courtesy waiver. Instead, I was met with a flat, impersonal refusal—no exception could be made. It’s not the $40 that matters. It’s the disrespect. American Express has long marketed itself as the gold standard of customer service and premium care, but when given the opportunity to demonstrate those values to a loyal, decades-long customer, it hid behind rigid policy rather than exercising even a shred of discretion. The irony is that with my excellent credit score, I receive multiple credit card offers every week, many with better perks, more flexible customer service, and superior rewards. Until now, I stayed with American Express out of loyalty and habit. But this experience made one thing painfully clear: that loyalty is not reciprocated. As a result, I will be closing my American Express account and seriously considering one of the many competing cards eager to treat reliable customers with the respect they deserve. If this is how American Express chooses to value a customer of 25+ years, they shouldn’t be surprised when those customers decide to take their business elsewhere. Read more Read less

They overcharged me and even though i could show that i didnt make those transactions they sided with the me4chants. They also double charge some... They overcharged me and even though i could show that i didnt make those transactions they sided with the me4chants. They also double charge some transactions and when i pointed that out the operator was clearly out of her comfort zone as she didnt know what to say. Finally, despite requesting a refund for the amex annual fees they havent done so, they are purposely slow in responding and most of the time their emails are difficult to understand ( on purpose). Read more Read less

Now that I have made 2 payments in 5 days. One of them you stole. You accepted my payment then told me it got returned... Now that I have made 2 payments in 5 days. One of them you stole. You accepted my payment then told me it got returned so I paid it again. 5 days later you reprocess the original payment without my knowledge even though you already received a different payment. Now you put a hold on my account I've sent almost $200 to your conpany. The original payment was $95 and I still can't use my card. Worst credit card provider and customer service. DO NOT TRUST THIS COMPANY. Read more Read less