American Express Platinum Cashback Credit Card Reviews

  Ratings based on 28 reviews       Last review 3 months ago    

At Smart Money People, we're the UK's #1 place online for American Express Platinum Cashback credit card reviews. Whether you're looking for people's comments on the cashback offer on the card, or other benefits the card offers to customers, see what...

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At Smart Money People, we're the UK's #1 place online for American Express Platinum Cashback credit card reviews. Whether you're looking for people's comments on the cashback offer on the card, or other benefits the card offers to customers, see what people have said before making up your mind on this card. Or have you already used the Platinum Cashback card? Share a review and mention what you liked or disliked about the card, and you'll be helping others!

Overall Rating

Amazing

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American Express Review Insight

What are people saying in their reviews?

Customer Service

55% of feedback is Process related

Customer profile

Top Age Profile: 35-44

Top Channel Preference: Online

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Your Platinum Cashback Credit Card Reviews

28 reviews

Review American Express's Platinum Cashback Credit Card now

An excellent choice

Amex always go the extra mile. They recognise you when you call, they are polite, go out of their way to help and make everything easy.

Reviewed on 28th March 2021
Julia 's avatar
Julia

My favourite card

My favourite credit... Read more

My favourite credit card!
I have been AMEX card member for almost 10 years. I have the cash back card that cost £25 a year. The card gives me cash back on anything I spend, and pays out the cash back once a year, at the end of your anniversary month. I am trying to do all my monthly spending on this card and collect over £200 cash back each year. There are also offers available for you to add to your card which change regularly. These offers give you extra cash back when you spend at particular places. Repay everything at the end of the month like you would with every card that you use. If you are interested, the link below will give you £25 cash back when you open acc and spend £1. Have fun and don’t forget to repay every month!
http://amex.co.uk/refer/stancsGymH?CPID=100390298

Reviewed on 17th February 2021
stan4ev55@yahoo.com's avatar
stan4ev55@yahoo.com

Good card

Really great card with cash back rewards. Very happy with it.

Reviewed on 16th February 2021
roxy.drew123@gmail.com's avatar
roxy.drew123@gmail.com

Platinum cashback card

I'd highly recommend this credit card for everyday spenders; I use the card wherever possible then pay off the bill in full at the end of the month. The AMEX app makes it easy to track my spending and understand how much my direct debit is likely to... Read more

I'd highly recommend this credit card for everyday spenders; I use the card wherever possible then pay off the bill in full at the end of the month. The AMEX app makes it easy to track my spending and understand how much my direct debit is likely to be. AMEX customer service are brilliant over the phone and are quick at resolving queries.

Reviewed on 28th April 2020
Josh's avatar
Josh

Great service, great benefits

Amazing cashback offer when you sign up, great service. Any issues they support you dispute with the company you have a concern with

Reviewed on 27th April 2020
Wayne Fannon's avatar
Wayne Fannon

Great Service and Product

Quick response , understood my query and dealt with promptly and swiftly couldn't ask for more

Reviewed on 9th February 2020
Chirag Patel's avatar
Chirag Patel

Great deals and good mobile app

Amex cashback deals are generous and frequent, and the shop small deal is the cherry on top. The mobile app is modern and easy to use and integrates really well with Google pay. The only downsides are poor foreign exchange rates and fees, so not... Read more

Amex cashback deals are generous and frequent, and the shop small deal is the cherry on top. The mobile app is modern and easy to use and integrates really well with Google pay. The only downsides are poor foreign exchange rates and fees, so not recommended for travel, and there are still a number of retailers who don't accept amex - but this is getting much better in my experience.

Reviewed on 17th January 2020
George Field's avatar
George Field

Excellent service and card, shame its not more widely accepted

Excellent service and card, supportive staff, been with them 16 years without complaint and had excellent support when needed shame its not more widely accepted

Reviewed on 8th January 2020
Marc Horner's avatar
Marc Horner

Top value, features and excellent service

After trying around 6 or 7 credit cards over the past years, very happy to settle with AmEx as my main card and Tandem or Santander Zero as a secondary where AmEx is not accepted or abroad to avoid extra fees.

Reviewed on 4th January 2020
Alex's avatar
Alex

Recent Chargeback

Amex were very quick to respond to chargeback claim on my credit card recently and I would highly recommend them. The process was easy to follow and resolved quickly.

Reviewed on 22nd November 2019
Helen Swales's avatar
Helen Swales

best cashback, but you must wait for it

This card gives 1 pence cashback on every full 1 pound, eg. 8 pence from 8.90 etc. However the accumulated pot is only available after a full year. Be sure to look out for special offers on a few websites dedicated to money and savings as you can get... Read more

This card gives 1 pence cashback on every full 1 pound, eg. 8 pence from 8.90 etc. However the accumulated pot is only available after a full year. Be sure to look out for special offers on a few websites dedicated to money and savings as you can get the 25 pounds annual membership fee returned.

Reviewed on 21st November 2019
Maciej Psyk's avatar
Maciej Psyk

Cashback

I recently got an AMEX cashback card and I'm loving it. I use my card to pay for everything, from transport, to shopping to restaurants, and I'm happy seeing my cashback grow.

Reviewed on 5th November 2019
Carlos's avatar
Carlos

Wish the 5% Interest Rate was for the first 6 months

A new customer to AE to take advantage of the interest rate on purchases; this is a good deal but it's a shame it can't be extended for six months.

Reviewed on 8th June 2019
Helen Swales's avatar
Helen Swales

G Card

G card for G units looking to make money by spending money

Reviewed on 10th May 2019
Ahmed Khan's avatar
Ahmed Khan

Not sure how to actually get the cashback out?

American Express is a really good company. Someone cloned my credit card last year and they were fantastic in getting it all sorted and getting my money back. I had a new card within 48 hours, and it was over Christmas so that was pretty incredible.... Read more

American Express is a really good company. Someone cloned my credit card last year and they were fantastic in getting it all sorted and getting my money back. I had a new card within 48 hours, and it was over Christmas so that was pretty incredible. I'm not actually sure how you get the cashback out of your account though - I can see what I've earned but I have no idea how to actually get it!

Reviewed on 15th April 2019
Kay's avatar
Kay

Much Improved

I had an Amex credit card about 10 years ago and I am pleased to say that there are far more companies that now accept payments on an Amex credit card now; excellent cashback rates, albeit for only the first few months but if you time your application... Read more

I had an Amex credit card about 10 years ago and I am pleased to say that there are far more companies that now accept payments on an Amex credit card now; excellent cashback rates, albeit for only the first few months but if you time your application right (maybe just before you start your Xmas shopping) then you'd have a nice little earner to put towards the following year's Christmas. Would definitely recommend.

Reviewed on 29th June 2018
Helen Swales's avatar
Helen Swales

Cashback for shopping

Brilliant to get cashback on my shopping, and amex is a great provider.

Reviewed on 7th June 2018
Kay's avatar
Kay

Excellent

We all know Amex isn't universally accepted by merchants, but so what? The card benefits are excellent, the customer service is superb, and their app and online account management is brilliant.

Reviewed on 1st June 2018
Pete's avatar
Pete

Good Cashback

Excellent cashback on purchases. Easy to use website.

Reviewed on 4th April 2018
Jeremy Tunnard's avatar
Jeremy Tunnard

Good product, good service

Due to the cashback this is my credit card of choice, only let down by the fact that it's not accepted everywhere (likely due to the higher fees that afford me the cashback!). I had a great 0% purchase deal for almost 1.5 years (the first 3 months of... Read more

Due to the cashback this is my credit card of choice, only let down by the fact that it's not accepted everywhere (likely due to the higher fees that afford me the cashback!). I had a great 0% purchase deal for almost 1.5 years (the first 3 months of which I earned 5% cashback). If I've had a query or error the call centre have been able to resolve it satisfactorily every time and hold wait times have not been too bad.

It would be nice if the cashback ramped up a bit faster, as now I'm out of the introductory period, it currently staircases slowly from 0.5% to 1.25%

Reviewed on 24th November 2017
Jonathan Evans's avatar
Jonathan Evans