Write a review

American Express: Platinum Cashback Credit Card reviews

Name: Platinum Cashback Credit Card
Rating: 4.69 (58 reviews)

View other American Express products

4.69

Based on 58 reviews, last reviewed 16th Apr 2024

100% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

75%

21%

2 star

Latest highest rating:

4

The app could be better, but I have always been sati... The app could be better, but I have always been satisfied with American Express. I never had issues paying it and most places accept it now. Reviewed on: 16th April 2024

Latest lowest rating:

1

Abysmal service I opened a dispute claim for a product purchased with Amex on Ebay. Big mistake! They have been dragging this for weeks, they close the dispute withou... Read more Reviewed on: 28th January 2024

Read all reviews Write a review

About the Platinum Cashback Credit Card

At Smart Money People, we're the UK's #1 place online for American Express Platinum Cashback credit card reviews. Whether you're looking for people's comments on the cashback offer on the card, or other benefits the card offers to customers, see what people have said before making up your mind on this card. Or have you already used the Platinum Cashback card? Share a review and mention what you liked or disliked about the card, and you'll be helping others!

Review American Express: Platinum Cashback Credit Card now

Help others make smarter decisions by sharing your own experience.

Write a review

American Express Platinum Cashback Credit Card reviews (58)

The app could be better, but I have always been sati...

The app could be better, but I have always been satisfied with American Express. I never had issues paying it and most places accept it now. Reviewed on: 16th April 2024

Have used this card for years and the cashback featu...

Have used this card for years and the cashback feature is great. Amex customer service team are super helpful too. Reviewed on: 13th April 2024

Mostly effortless

Easy to sign up and effortless to use. Authenticating can be a little clunky, so I tend not to use the app much, instead relying on Monzo. Reviewed on: 8th March 2024

Abysmal service

I opened a dispute claim for a product purchased with Amex on Ebay. Big mistake! They have been dragging this for weeks, they close the dispute without contacting me, send communication by mail without alerting me that takes avoer 7 working days to arrive. I talked to over 12 agents over the phone. Quite aside from the fact that each agent tells me a different thing, they are all unhelpful. They charged me back because Ebay told them I am still in possession of the item but both Ebay and Amex refuse to give me the seller;s name and adress so I can return the product via a tracked/signature on delivery option. I asked for my case to be escalated and I was told I will be contacted within 3-5 working days. I wasn't. Today I lodged a complaint and was told again I will be contacted within 3-5 working days. I won't hold my breath, but I can tell you that's the last time I'll use their card. I opted for them because I had their card in the US, but their UK brank is a total joke. Reviewed on: 28th January 2024

Showing 4 of 58

Do you have a different American Express product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Are you a business? Get insights, reply to reviews, invite customers and understand their needs

There's still more to see!

American Express has a range of products available. Check the ratings of each product to find the right one for you. View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View more news and guides