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American Express: British Airways credit card reviews

Name: British Airways credit card
Rating: 4.42 (88 reviews)

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4.42

Based on 88 reviews, last reviewed 22nd Apr 2026

400% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

73%

15%

Latest highest rating:

4

It was very easy to get referred and be given this c... It was very easy to get referred and be given this card. The app is easy to use as well. The customer service is responsive. However, when you miss a ... Read more Reviewed on: 22nd April 2026

Latest lowest rating:

1

Don’t bother - they always find a way out of giving... Don’t bother - they always find a way out of giving you the Avios points Reviewed on: 11th February 2025

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About this product

The British Airways American Express credit card allows you to collect Avios on purchases you’re already making, with no annual fee.

A fixed monthly fee is shown upfront, with no interest charged on your instalment plan balance.

British Airways American Express credit card reviews help you find out what it’s really like to be a customer. If you’ve used Amex before, you can also leave a review and share your experience.

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American Express British Airways credit card reviews (88)

It was very easy to get referred and be given this c...

It was very easy to get referred and be given this card. The app is easy to use as well. The customer service is responsive. However, when you miss a payment for any reason, American Express is a bit relentless reaching out to you. Reviewed on: 22nd April 2026

The Best Entry-Level Gateway to Avios R

Tell us more about your experience: I’ve been using this card as my primary "daily driver" for about a year now, and it has completely changed how I view my everyday spending. By putting everything from my weekly grocery shop to my monthly utility bills on the card, the Avios points add up surprisingly fast. I’ve already earned enough for a return flight to Europe just by going about my normal life. The standout feature for me, however, is the Companion Voucher. Spending £12,000 in a year is a very achievable target when you use the card consistently. While the voucher on this free version is restricted to Economy seats, it still essentially provides a "buy one get one free" deal on flight seats for my partner and me. The Amex app is incredibly slick for tracking my progress toward that voucher and seeing my points land each month. While I do have to keep a backup card for the occasional shop that doesn't accept Amex, the rewards and the seamless integration with the British Airways Executive Club make it more than worth it. It’s a low-risk, high-reward card that I’d recommend to anyone who wants to travel more for less. Reviewed on: 17th April 2026

When people hear this question, they often share sto...

When people hear this question, they often share stories about the challenges they’ve faced, the skills they’ve developed, and the moments that shaped them. Many describe how they learned to adapt in difficult situations, how teamwork helped them grow, or how a particular project pushed them to think differently. Others talk about the pride they felt when they overcame obstacles or achieved something meaningful. Reviewed on: 16th April 2026

Easy to use for booking airline

Easy to use for booking airline Reviewed on: 16th April 2026

Great customer service.

Great customer service. Phone lines get answered very quick Reviewed on: 16th April 2026

Simple, easy, and rewarding

This is my second AMEX card over a space of 3 years and I have still had absolutely no issues with either product. The app is simple and easy to use, the customer service is fantastic, plus the majority of their cards offer great rewards. Cannot say anything bad about them. Reviewed on: 5th February 2026

Its Easy to use and they resolved my complain prompt...

Its Easy to use and they resolved my complain promptly about a diapute payment. Reviewed on: 22nd January 2026

Good points earning ability but question if the incr...

Good points earning ability but question if the increased annual fee is worth it. It's now become a lot to justify (especially as the value of added offers is not as good as it used to be) Reviewed on: 12th June 2025

AMEX as good as always.

Ive been using AMEX for more than five years now, and never disappoints. Always able to pay everywhere, the app is really useful because of its simplicity. Instalments plans are great. Website is really good and easy to understand. Customer service over the phone is top notch. Reviewed on: 28th May 2025

Promises more than it delivers

I feel like these points sound like a great thing but they arent transparent. They are hard/impossible to use once youve worked hard to build them up. Im over it now and will change to get better rewards elsewhere. Reviewed on: 21st April 2025

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