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American Express: British Airways Credit Card reviews

Name: British Airways Credit Card
Rating: 4.42 (76 reviews)

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4.13

Based on 76 reviews, last reviewed 26th Mar 2025

200% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

72%

14%

Latest highest rating:

5

10/10 customer service Whenever I have had a question about my card or its terms, I have turned to their live chat function and have found incredible help from their staff. ... Read more Reviewed on: 26th March 2025

Latest lowest rating:

1

Don’t bother - they always find a way out of giving... Don’t bother - they always find a way out of giving you the Avios points Reviewed on: 11th February 2025

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About this product

Want to read reviews of the American Express British Airways card from UK consumers just like you? Read on to see what people have said on Smart Money People! Our community reviews credit cards like the Amex BA card so that others can make better informed decisions about which credit card to buy. So whether it's the number of Avios points, BA Exec Club, or any other card benefit you're interested in, read our reviews first to get a better idea of what using the card day to day is actually like!

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American Express British Airways Credit Card reviews (76)

10/10 customer service

Whenever I have had a question about my card or its terms, I have turned to their live chat function and have found incredible help from their staff. They're knowledgable about their product and will try to help you as best as you can. My partner has been a longer standing customer of theirs and he convinced me to sign up because if I had any issues down the line, their customer service would not disappoint! Although the actual product isn't the best it could be at this moment (avoid points rewards), the service is great from my experience. Reviewed on: 26th March 2025

Great benefits & Easy to Use

Great benefits and easy to use and keep track of. Really great options for paying back as well in terms of instalments so I know that is there if I need it. Reviewed on: 26th February 2025

Don’t bother - they always find a way out of giving...

Don’t bother - they always find a way out of giving you the Avios points Reviewed on: 11th February 2025

Great promotional offer of Airmiles resulting in spe...

Great promotional offer of Airmiles resulting in speaking to excellent advisors about completing the eligibility form. Reviewed on: 24th May 2024

It was really good experience

It was really good experience using it for last two years and ease to use the app is the best part of it. Happy customers are not just me but many people. Reviewed on: 23rd May 2024

World class customer service

Offers services like no other bank and unmatched when it comes to customer service and satisfaction, Reviewed on: 12th April 2024

Customer service always very good

Customer service always very good and easy Avios earning Reviewed on: 2nd April 2024

BA Avios companion tickets are a waste of time

The BA voucher system that acompany's the credit card can only really be used on flights booked when the destination flight fist comes on sale, some 355 days before the actual flight as they only allocate 2 seats to avios companion vouchers. This means they are booked up almost as soon as they become available. So unless you intend to book every trip a year ion advance, its not worth anything. Reviewed on: 13th March 2024

Love AMEX think they’re very good just wish they do...

Love AMEX think they’re very good just wish they do a good FX card and not charge 3% for foreign transactions! There is not rewards card currently filling that spot! Reviewed on: 12th March 2024

Avios are excellent and the card rewards customers w...

Avios are excellent and the card rewards customers well unlike other providers Reviewed on: 26th February 2024

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