Allied Irish Bank - AIB: Credit Card reviews

Name: Credit Card
Rating: 3 (5 reviews)

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3.00

Based on 5 reviews, last reviewed 5th Aug 2022

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

20%

40%

3 star

2 star

40%

Latest highest rating:

4

Extremely helpful, and professional Called to AIB Douglas Road Cork today to conduct some business. Dealt with Glen O 'Mahony. I must say I was very impressed. Reviewed on: 5th August 2022

Latest lowest rating:

1

so so so so bad it always takes age to reach them, always ages!! if you have a problem please don't count on them, they are SO oldschool, you can not have anyone by m... Read more Reviewed on: 30th December 2021

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About the Credit Card

Allied Irish Bank - AIB Credit Card reviews can help you to find out about the pros and cons of the Credit Card credit card. What kind of features do Allied Irish Bank - AIB customers like? Find out more about the Allied Irish Bank - AIB Credit Card by reading our trusted Smart Money People reviews. You can also write your own Allied Irish Bank - AIB Credit Card reviews to share your own experience with Smart Money People, the UK's leading financial services review site. Together, we can make financial services work better for everyone.

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Allied Irish Bank - AIB Credit Card reviews (5)

Extremely helpful, and professional

Called to AIB Douglas Road Cork today to conduct some business. Dealt with Glen O 'Mahony. I must say I was very impressed. Reviewed on: 5th August 2022

so so so so bad

it always takes age to reach them, always ages!! if you have a problem please don't count on them, they are SO oldschool, you can not have anyone by mail or via chat, only phone, and it takes ages for them to answer, what a terrible customer service Reviewed on: 30th December 2021

Terrible

Appalling behaviour from a bank... Singed up to a quarterly subscription with a merchant that did not deliver on their promise, this was back in May this year. After 10 days of back and forth with the merchant, I decided to claim a chargeback instead as it was going nowhere. Little did I know then that 6 months later I now have been charged 3 times by the merchant for a total of $900. I was assured by AIB that the merchant had no authorization for my card. After 10 emails, dozens of phone calls with the AIB bank. Finally opened a complaint after 5 months with the bank to get he issue resolved. Received a letter to say complaint had been received and they would be in touch by the 18th of November. Just received a letter from the bank now stating that they were not going to respond to my complaint again and if I still had an issue to take it up with the Ombudsman. $900 down and about 30 hours of back and forth and this is my treatment. I currently have personal banking, business banking and a mortgage with AIB but not for long…. Reviewed on: 26th November 2020

Great service

An excellent bank to deal with. All staff are very professional and knowledgable. They quickly resolve any issue and provide individual service. This is not a mega national bank with little or no care for customers, but a strong regional bank with strong dedication to the areas they service. Their online banking experience is easy and friendly. They need to increase their ACH transfer limits for customers. Reviewed on: 9th February 2017

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