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Allied Irish Bank - AIB: Current Account reviews

Name: Current Account
Rating: 2.5 (16 reviews)

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2.61

Based on 16 reviews, last reviewed 25th Jan 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

19%

13%

42%

Latest highest rating:

4

Good service online . Good service online .User-friendly , could do with access more than 12 months history of transactions Reviewed on: 25th January 2025

Latest lowest rating:

1

Terrible customer service I had money taken out of my account which wasn’t authorized. This happened in February and after numerous calls and now June, nothing has Happened. I ... Read more Reviewed on: 22nd June 2022

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About this product

The Allied Irish Bank (AIB) current account gives account holders access to AIB’s mobile banking app. The app has a range of features and benefits, including ways to manage your bills and schedule regular payments. Use the AIB Debit Card in shops, at ATMs, online and any other places where Visa Debit is accepted.

If the AIB current account sounds right for your needs, check out the reviews on Smart Money People to learn more. Our AIB current account reviews are left by genuine customers to help you make an informed decision when choosing your new provider.

Learn why account holders chose AIB’s current account and how satisfied they are with it. Read about experiences with the customer service team to find out how accessible and helpful AIB is when customers need assistance. Learn more about the mobile banking app and its features. All of this and more can be found in our AIB current account reviews. Make an informed decision when opening a new account and be confident in your new banking provider.

If you have an AIB current account, share your honest experience with our Smart Money People community. Tell us why you chose AIB as your current account provider and how satisfied you’ve been so far. What are the main pros and cons you’ve experienced with the current account? If you use the mobile banking app, what are your favourite features? Would you recommend the account to your family and friends? Whether good or bad, write an AIB current account review today. Together, we can help others like you make better financial decisions.

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Allied Irish Bank - AIB Current Account reviews (16)

Good service online .

Good service online .User-friendly , could do with access more than 12 months history of transactions Reviewed on: 25th January 2025

Excellent bank

Couldn't be happier with the services offered by the bank. They have been extremely forthcoming with any problems I've had. Love local agents handling calls and the mobile app is extremely easy to use with excellent security that isn't annoying. Great bank have been with them for years. Reviewed on: 28th February 2023

Terrible customer service

I had money taken out of my account which wasn’t authorized. This happened in February and after numerous calls and now June, nothing has Happened. I kept getting fobbed off and transferred to loads of different people, who hadn’t a clue on how to proceed with my problem. I have been a customer for fifty years and really deserve better. Reviewed on: 22nd June 2022

I hate aib

I am on holidays with my aib card blocked for no apparent reason. Two hours on customer service help line but no answers. I wish I had never opened up an account with these idiots Reviewed on: 30th May 2022

shittest bank ever

think ten times before opening an account. such a waste of time when it comes to customer service. trying to call for days and still no answer. how can a bank be so unreliable? so disappointed, whish i could read the reviews before setting an account with this shit bank Reviewed on: 2nd April 2022

Biggest time wasters

I’m aib and I like to waste peoples credit and time Reviewed on: 28th March 2022

Archaic

It’s like banking in the Stone Age. App is rubbish, online banking is worse, can’t transfer in branch so I was offered a cheque book instead… what century is this bank working in?! Can’t wait to close the account. Reviewed on: 17th February 2022

Their app and customer service are a disaster

I have been an AIB customer for the last 10 years. The last couple of years have been horrible. They could never build a reliable app. The authentification system on both desktop and mobile app are very buggy to say the least. They often block your card for no reason and you have to call them to unblock it. The only problem is that no one answers the phone. I have been trying to unblock my card for the last 2 months with no luck. This is a nightmare. Reviewed on: 4th February 2022

Unprofessional banking!

Communication level is extremely low. They trying to be nice but they are unskilled and ignorant. Well behind leading European banks. Reviewed on: 4th February 2022

Needs to stop investing in the destruction of our planet.

Spent at least an hour on the phone to many staff members asking if they were still investing in fossil fuels. No one knew. Don't put your money in a bank like this, try a more ethical bank, one which invests in the future of our kids, not destroying it. Reviewed on: 18th January 2022

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