Couldn't be happier with the services offered by the bank. They have been extremely forthcoming with any problems I've had. Love local agents handling calls... Couldn't be happier with the services offered by the bank. They have been extremely forthcoming with any problems I've had. Love local agents handling calls and the mobile app is extremely easy to use with excellent security that isn't annoying. Great bank have been with them for years. Read more Read less

Called to AIB Douglas Road Cork today to conduct some business. Dealt with Glen O 'Mahony. I must say I was very impressed.

I had money taken out of my account which wasn’t authorized. This happened in February and after numerous calls and now June, nothing has Happened.... I had money taken out of my account which wasn’t authorized. This happened in February and after numerous calls and now June, nothing has Happened. I kept getting fobbed off and transferred to loads of different people, who hadn’t a clue on how to proceed with my problem. I have been a customer for fifty years and really deserve better. Read more Read less

I am on holidays with my aib card blocked for no apparent reason. Two hours on customer service help line but no answers. I wish... I am on holidays with my aib card blocked for no apparent reason. Two hours on customer service help line but no answers. I wish I had never opened up an account with these idiots Read more Read less

think ten times before opening an account. such a waste of time when it comes to customer service. trying to call for days and still... think ten times before opening an account. such a waste of time when it comes to customer service. trying to call for days and still no answer. how can a bank be so unreliable? so disappointed, whish i could read the reviews before setting an account with this shit bank Read more Read less

I’m aib and I like to waste peoples credit and time

It’s like banking in the Stone Age. App is rubbish, online banking is worse, can’t transfer in branch so I was offered a cheque book... It’s like banking in the Stone Age. App is rubbish, online banking is worse, can’t transfer in branch so I was offered a cheque book instead… what century is this bank working in?! Can’t wait to close the account. Read more Read less

I have been an AIB customer for the last 10 years. The last couple of years have been horrible. They could never build a reliable... I have been an AIB customer for the last 10 years. The last couple of years have been horrible. They could never build a reliable app. The authentification system on both desktop and mobile app are very buggy to say the least. They often block your card for no reason and you have to call them to unblock it. The only problem is that no one answers the phone. I have been trying to unblock my card for the last 2 months with no luck. This is a nightmare. Read more Read less

Communication level is extremely low. They trying to be nice but they are unskilled and ignorant. Well behind leading European banks.