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Allied Irish Bank - AIB reviews

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Rated Average 3.14/5

Allied Irish Bank - AIB reviews

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Review summary

People rate this company as Average based on 25 product reviews

Average score of 3.14/5
5 star
32%
4 star
12%
3 star
12%
2 star
8%
1 star
36%

Latest positive rating

5/5

AIB were absolitely fab.

AIB were absolitely fab. Great service from start to present. Thanks.

{"display":"Abi B","full_name":"Abi B","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Credit Card
Abi B 12th April 2024

Latest negative rating

1/5

Terrible customer service

I had money taken out of my account which wasn’t authorized. This happened in February and after numerous calls and now June, nothing has Happened.... I had money taken out of my account which wasn’t authorized. This happened in February and after numerous calls and now June, nothing has Happened. I kept getting fobbed off and transferred to loads of different people, who hadn’t a clue on how to proceed with my problem. I have been a customer for fifty years and really deserve better. Read more Read less

About Allied Irish Bank - AIB

Allied Irish Bank (AIB) is a major commercial bank based in Ireland, offering a wide range of banking and financial services to personal, business, and corporate customers. Its services include current accounts, loans, mortgages, savings and investment products, as well as internet and mobile banking for convenient access.

Are you looking for a bank to take care of your financial needs? Our AIB reviews can help you decide if it’s the right insurer for you.

If you’re considering banking with AIB, check out our reviews first. Find out which services customers are using with AIB and how satisfied they’ve been so far. Learn more about the benefits of being an AIB member. All of this and more can be found in our AIB reviews.

Smart Money People is the place for AIB reviews. Read and write reviews to help increase trust and transparency in Financial Services.

Allied Irish Bank - AIB at a glance

Reviews for Allied Irish Bank - AIB

Showing 11 of 25 company reviews

AIB were absolitely fab.

Credit Card 12th April 2024

AIB were absolitely fab. Great service from start to present. Thanks.

Rated Excellent 5/5
Read more product reviews

Their savings products are very flexible and great v...

Savings 15th February 2024

Their savings products are very flexible and great value for money

Rated Excellent 5/5
Read more product reviews
  • 5/5

    Excellent bank

    Couldn't be happier with the services offered by the bank. They have been extremely forthcoming with any problems I've had. Love local agents handling calls... Couldn't be happier with the services offered by the bank. They have been extremely forthcoming with any problems I've had. Love local agents handling calls and the mobile app is extremely easy to use with excellent security that isn't annoying. Great bank have been with them for years. Read more Read less

    {"display":"Belfastboi","full_name":"Belfastboi","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Current Account
    Belfastboi 28th February 2023
  • 4/5

    Extremely helpful, and professional

    Called to AIB Douglas Road Cork today to conduct some business. Dealt with Glen O 'Mahony. I must say I was very impressed.

    {"display":"Eugene Foley","full_name":"Eugene Foley","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Credit Card
    Eugene Foley 5th August 2022
  • 1/5

    Terrible customer service

    I had money taken out of my account which wasn’t authorized. This happened in February and after numerous calls and now June, nothing has Happened.... I had money taken out of my account which wasn’t authorized. This happened in February and after numerous calls and now June, nothing has Happened. I kept getting fobbed off and transferred to loads of different people, who hadn’t a clue on how to proceed with my problem. I have been a customer for fifty years and really deserve better. Read more Read less

  • 1/5

    I hate aib

    I am on holidays with my aib card blocked for no apparent reason. Two hours on customer service help line but no answers. I wish... I am on holidays with my aib card blocked for no apparent reason. Two hours on customer service help line but no answers. I wish I had never opened up an account with these idiots Read more Read less

  • 1/5

    shittest bank ever

    think ten times before opening an account. such a waste of time when it comes to customer service. trying to call for days and still... think ten times before opening an account. such a waste of time when it comes to customer service. trying to call for days and still no answer. how can a bank be so unreliable? so disappointed, whish i could read the reviews before setting an account with this shit bank Read more Read less

  • 1/5

    Biggest time wasters

    I’m aib and I like to waste peoples credit and time

  • 2/5

    Archaic

    It’s like banking in the Stone Age. App is rubbish, online banking is worse, can’t transfer in branch so I was offered a cheque book... It’s like banking in the Stone Age. App is rubbish, online banking is worse, can’t transfer in branch so I was offered a cheque book instead… what century is this bank working in?! Can’t wait to close the account. Read more Read less

    {"display":"Marie","full_name":"Marie","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Current Account
    Marie 17th February 2022
  • 1/5

    Their app and customer service are a disaster

    I have been an AIB customer for the last 10 years. The last couple of years have been horrible. They could never build a reliable... I have been an AIB customer for the last 10 years. The last couple of years have been horrible. They could never build a reliable app. The authentification system on both desktop and mobile app are very buggy to say the least. They often block your card for no reason and you have to call them to unblock it. The only problem is that no one answers the phone. I have been trying to unblock my card for the last 2 months with no luck. This is a nightmare. Read more Read less

    {"display":"J","full_name":"J","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Current Account
    J 4th February 2022
  • 1/5

    Unprofessional banking!

    Communication level is extremely low. They trying to be nice but they are unskilled and ignorant. Well behind leading European banks.

    {"display":"David M.","full_name":"David M.","avatar":{"url":"\/assets\/uploads\/avatars\/users\/478088.png"}}'s avatar
    Current Account
    David M. 4th February 2022

    Products from Allied Irish Bank - AIB

    Showing products offered by Allied Irish Bank - AIB

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