permanent tsb reviews
permanent tsb reviews
Review summary
People rate this company as Poor based on 17 product reviews
Latest positive rating
Excellence at TSB, Byres Road, Glasgow.
Outstanding example of TSB quality Service. All local branches closed. I am 81. On 3 visits to Byres Road Branch. Lisa ( manager) and staff... Outstanding example of TSB quality Service. All local branches closed. I am 81. On 3 visits to Byres Road Branch. Lisa ( manager) and staff could not do enough to help. Josh and Liz ,despite other customer demands being dealt with, Always gave prompt, professional and sensitive service. Josh even got me onto internet banking. Lisa dealt with other customers, but then solved my needs for Printed statements on second visit from Bishopbriggs, 8 miles sway. All 3 were excellent examples of Highest TSB Bank quality service, especially if you need A bank problem solved. They treated you SD if one of the family. Mr Stephen Joyce, 1 Huntly Court. Bishopbriggs, G,641UE. Read more Read less
Latest negative rating
Three-time scam victim in one year
I have been a customer of Permanent TSB for quite some time, but my recent experiences have been incredibly disappointing and worrying. In the past... I have been a customer of Permanent TSB for quite some time, but my recent experiences have been incredibly disappointing and worrying. In the past year, my account has been targeted by scammers on three separate occasions, leading to substantial financial losses. Despite reporting each incident to the bank, their response has been slow and largely unhelpful. At present, I am actively working to recover over a thousand euros, and the apparent lack of urgency and support from the bank is deeply concerning. I entrusted Permanent TSB with my money and personal information, but their handling of these situations has prompted me to question the effectiveness of their security measures. It seems improbable to fall victim to scams three times in a single year without there being an underlying issue. I sincerely hope that Permanent TSB takes these concerns seriously and prioritizes improving its customer service and security protocols to prevent similar incidents from occurring in the future. Read more Read less
About permanent tsb
Read and write permanent tsb reviews at Smart Money People. Permanent tsb offers a range of banking products and services including online banking, savings & deposit accounts, mortgages, loans, credit cards and insurance. Read and write reviews to help increase trust and transparency in financial services.
permanent tsb at a glance
Reviews for permanent tsb
Showing 11 of 17 company reviews
Three-time scam victim in one year
I have been a customer of Permanent TSB for quite some time, but my recent experiences have been incredibly disappointing and worrying. In the past... I have been a customer of Permanent TSB for quite some time, but my recent experiences have been incredibly disappointing and worrying. In the past year, my account has been targeted by scammers on three separate occasions, leading to substantial financial losses. Despite reporting each incident to the bank, their response has been slow and largely unhelpful. At present, I am actively working to recover over a thousand euros, and the apparent lack of urgency and support from the bank is deeply concerning. I entrusted Permanent TSB with my money and personal information, but their handling of these situations has prompted me to question the effectiveness of their security measures. It seems improbable to fall victim to scams three times in a single year without there being an underlying issue. I sincerely hope that Permanent TSB takes these concerns seriously and prioritizes improving its customer service and security protocols to prevent similar incidents from occurring in the future. Read more Read less
Ptsb app useless
The new app is impossible cannot view all transactions without bending over backwards through hoops and loops. Why did they change it ? Useless
Products from permanent tsb
Current Account
by permanent tsbThe Permanent TSB Explore Account is a digital current account with rewarding benefits. Charging a low monthly fee, account holders can benefit from cashback deals on every payment, as well...
Current Account
by permanent tsbThe Permanent TSB Explore Account is a digital current account with rewarding benefits. Charging a low monthly fee, account holders can benefit from cashback deals on every payment, as well...
Mortgages
by permanent tsbpermanent tsb mortgage reviews can help you to find out what other Smart Money People have to say about what could be your biggest ever financial purchase. Smart Money People...
Mortgages
by permanent tsbpermanent tsb mortgage reviews can help you to find out what other Smart Money People have to say about what could be your biggest ever financial purchase. Smart Money People...
Savings
by permanent tsbpermanent tsb savings reviews can help you to find out more about life at permanent tsb. How easy is it to contact permanent tsb? And how friendly are they? Our...
Savings
by permanent tsbpermanent tsb savings reviews can help you to find out more about life at permanent tsb. How easy is it to contact permanent tsb? And how friendly are they? Our...
Student Account
by permanent tsbPermanent TSB’s Student Bank Account is designed for students over the age of 18. Account holders can benefit from fee-free everyday spending and access to the PTSB mobile banking app....
Student Account
by permanent tsbPermanent TSB’s Student Bank Account is designed for students over the age of 18. Account holders can benefit from fee-free everyday spending and access to the PTSB mobile banking app....
Teen Account
by permanent tsbpermanent tsb Teen Account reviews come from people like you! With so many different current accounts now available, you can read these honest permanent tsb Teen Account reviews to find...