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NS&I reviews

NS&I Logo
Rated Average • 2.93/5

NS&I reviews

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Unverified business
Last reviewed within 7 days

Review summary

People rate this company as Average based on 186 product reviews

Average score of 2.93/5
5 star
34%
4 star
13%
3 star
6%
2 star
3%
1 star
44%
Reviews for NS&I have trended positively over the past 90 days

Latest positive rating

5/5

Safe but worth it as interest rates rise?

Used to be a dead cert for somewhere to keep money safe when savings interest rates were next to %zero. Now savings rates are returning... Used to be a dead cert for somewhere to keep money safe when savings interest rates were next to %zero. Now savings rates are returning a sum of sorts it's worth thinking if gambling £50 a month guaranteed loss of interest is worth it versus potential winnings. Read more Read less

{"display":"AshH","full_name":"AshH","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Premium Bond
AshH 27th February 2025

Latest negative rating

1/5

40k in premium bonds for 5 months and only won £175.

40k in premium bonds for 5 months and only won £175. 3 months won nothing. Much better off in shares or high interest savings account.

{"display":"Steve","full_name":"Steve","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Premium Bond
Steve 6th March 2025
See more reviews for NS&I products

About NS&I

National Savings and Investments (NS&I), formerly called the Post Office Savings Bank and National Savings was originally founded in 1861.

The most well-known product created by NS&I is Premium Bonds. NS&I is a little different from a normal bank or building society as it’s part of the UK government.

NS&I provide a range of savings products including bonds, ISAs and easy access accounts.

NS&I at a glance

Reviews for NS&I

Showing 11 of 186 company reviews • Last reviewed within 7 days

40k in premium bonds for 5 months and only won £175.

Premium Bond • 6th March 2025

40k in premium bonds for 5 months and only won £175. 3 months won nothing. Much better off in shares or high interest savings account.

{"display":"Steve","full_name":"Steve","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Terrible • 1/5
Read more product reviews

Safe but worth it as interest rates rise?

Premium Bond • 27th February 2025

Used to be a dead cert for somewhere to keep money safe when savings interest rates were next to %zero. Now savings rates are returning... Used to be a dead cert for somewhere to keep money safe when savings interest rates were next to %zero. Now savings rates are returning a sum of sorts it's worth thinking if gambling £50 a month guaranteed loss of interest is worth it versus potential winnings. Read more Read less

{"display":"AshH","full_name":"AshH","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5/5
Read more product reviews
  • 5/5

    Great product

    Good rate of interest which can be drawn monthly

    {"display":"Jackie Talbot","full_name":"Jackie Talbot","avatar":{"url":"\/assets\/uploads\/avatars\/users\/7832.png"}}'s avatar
  • 5/5

    Good rates and good customer service.

    Good rates and good customer service.

    {"display":"Jefferson G","full_name":"Jefferson G","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 1/5

    Can't withdraw my money.

    Can't withdraw my money. Absolute disgrace.

    {"display":"Chris Richards","full_name":"Chris Richards","avatar":{"url":"\/assets\/uploads\/avatars\/users\/778993.png"}}'s avatar
    Premium Bond
    Chris Richards 5th February 2025
  • 1/5

    Make it impossible to cash out premium bonds - do no...

    Make it impossible to cash out premium bonds - do not buy them!!!

    {"display":"Mo","full_name":"Mo","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Premium Bond
    Mo 24th January 2025
  • 1/5

    81yr old Mother ripped off by NS&I

    My 81 year old Mother tried to buy some premium bonds for her great-grandson for Christmas. Muddled through trying to order them online, sent a... My 81 year old Mother tried to buy some premium bonds for her great-grandson for Christmas. Muddled through trying to order them online, sent a cheque and then heard absolutely nothing from NS&I. Many hours on the phone later, after speaking to someone in a call centre in India, my Mother was told that she hadn't sent a birth certificate or passport details, so they couldn't progress the purchase. They had managed to cash the cheque though and when my Mother told them to cancel the purchase, she was told that they were not able to refund her and that she would have to claim the money back through her bank. Appalling customer service and service in general. How can NS&I take your money before they have completed the actions to check the details of a purchase. Don't bother buying premium bonds, just throw your money in the bin! Read more Read less

    {"display":"Gayle G","full_name":"Gayle G","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Premium Bond
    Gayle G 12th December 2024
  • 2/5

    I started saving with premium bonds and have decided...

    I started saving with premium bonds and have decided I want to take my savings out but I'm having so much trouble just getting it... I started saving with premium bonds and have decided I want to take my savings out but I'm having so much trouble just getting it out it's been about 5 weeks now and still no refund would not recommend this to anyone Read more Read less

    {"display":"lee h","full_name":"lee h","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1072880.png"}}'s avatar
    Premium Bond
    lee h 2nd December 2024
  • 5/5

    I'm so happy

    I usually don't write comments, I just read some few reviews and go my way, but it will be a heartless act seeing people talk... I usually don't write comments, I just read some few reviews and go my way, but it will be a heartless act seeing people talk about their ugly experience about scam brokers and not share my experience how ( jamesRodriguez)(@)(Cyber-wizard) DT( com) got my funds back Read more Read less

    {"display":"Melissa L","full_name":"Melissa L","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1072699.png"}}'s avatar
    Premium Bond
    Melissa L 25th November 2024
  • 4/5

    Chance to win big

    The chance to win big in the monthly draws is exciting and any winnings are paid tax free.

    {"display":"Douglas B","full_name":"Douglas B","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Premium Bond
    Douglas B 23rd November 2024
  • 5/5

    Premium bonds are an exciting saving account

    I love saving with premium bonds. I was unsure at the start but once I stared winnings prizes I was confident. I love the thrill... I love saving with premium bonds. I was unsure at the start but once I stared winnings prizes I was confident. I love the thrill of finding out every month and have got close to the prize rate. Read more Read less

    {"display":"Tanya G","full_name":"Tanya G","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Premium Bond
    Tanya G 21st November 2024

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