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NS&I: Direct ISA reviews

Name: Direct ISA
Rating: 2.67 (9 reviews)

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2.67

Based on 9 reviews, last reviewed 27th Jan 2024

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

33%

11%

3 star

2 star

56%

Latest highest rating:

5

Very easy to use and very secure. Very easy to use and very secure. Reviewed on: 27th January 2024

Latest lowest rating:

1

Useless NS&I I made the massive mistake of saving money for my daughter in their junior isa. I transferred money in and it went missing for 3 months!! When my daug... Read more Reviewed on: 25th January 2023

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About the Direct ISA

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NS&I Direct ISA reviews (9)

Very easy to use and very secure.

Very easy to use and very secure. Reviewed on: 27th January 2024

Your Money's in Good Hands

It's so easy to deal with NS&I online, it's quick and straightforward - I've dealt with them for years. Reviewed on: 13th September 2023

Useless NS&I

I made the massive mistake of saving money for my daughter in their junior isa. I transferred money in and it went missing for 3 months!! When my daughter turned 18 she tried to take the money out and after telling her the money would arrive next day, told her when she rang three days later (after holding for over an hour) that they hadn't paid her because they couldn't verify her account and she was "very young". They have closed down her account and will now send a cheque in the post. I cannot emphasize how poor this organsation is, the worst I have ever come across. Don't get me started about the Ombudsman..... Reviewed on: 25th January 2023

Problems with access to child is a transferred to direct isa.

Even though the child isa has good rates I wouldn’t rely on gaining quick access to the funds once child turns 18 and they are transferred to direct isa. Been a shambles, everything has to done by post which can take six weeks to be processed. The form you fill out does not include asking national insurance number , which they need and don’t tell you about. We were told this after waiting 2 months for the password my child needs to gain online access to his account. Only told when we phoned, and asked to write again with NI number. Reviewed on: 25th November 2022

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