Smart Money People Logo

NS&I: Direct ISA reviews

2.67
Based on 9 reviews, last reviewed 27th Jan 2024
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
33%
See only 4 star reviews
11%
3 star
See only 3 star reviews
0%
2 star
See only 2 star reviews
0%
See only 1 star reviews
56%

Latest highest rating:

5

Very easy to use and very secure. Very easy to use and very secure. Reviewed on: 27th January 2024
Evelyn 's avatar
Evelyn

Latest lowest rating:

1

Useless NS&I I made the massive mistake of saving money for my daughter in their junior isa. I transferred money in and it went missing for 3 months!! When my daug... Read more Reviewed on: 25th January 2023
Jason Williamson's avatar
Jason Williamson

About the Direct ISA

NS&I ISA reviews from our Smart Money People can help you to give you the inside track on what having an ISA with NS&I is really like. Oh, and if you have experience using a NS&I ISA, you can write a review too. Smart Money People is the UK's leading financial services review site. Together, we can help us to increase trust and transparency in financial services.

Review NS&I: Direct ISA now

Help others make smarter decisions by sharing your own experience. Write a review

NS&I Direct ISA reviews (9)

Very easy to use and very secure.

5
Very easy to use and very secure. Reviewed on: 27th January 2024
Evelyn 's avatar
Evelyn

Your Money's in Good Hands

5
It's so easy to deal with NS&I online, it's quick and straightforward - I've dealt with them for years. Reviewed on: 13th September 2023
SallyC's avatar
SallyC

Useless NS&I

1
I made the massive mistake of saving money for my daughter in their junior isa. I transferred money in and it went missing for 3 months!! When my daughter turned 18 she tried to take the money out and after telling her the money would arrive next day, told her when she rang three days later (after holding for over an hour) that they hadn't paid her because they couldn't verify her account and she was "very young". They have closed down her account and will now send a cheque in the post. I cannot emphasize how poor this organsation is, the worst I have ever come across. Don't get me started about the Ombudsman..... Reviewed on: 25th January 2023
Jason Williamson's avatar
Jason Williamson

Problems with access to child is a transferred to direct isa.

1
Even though the child isa has good rates I wouldn’t rely on gaining quick access to the funds once child turns 18 and they are transferred to direct isa. Been a shambles, everything has to done by post which can take six weeks to be processed. The form you fill out does not include asking national insurance number , which they need and don’t tell you about. We were told this after waiting 2 months for the password my child needs to gain online access to his account. Only told when we phoned, and asked to write again with NI number. Reviewed on: 25th November 2022
Nic B's avatar
Nic B

Do you have a different NS&I product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review
Are you a business? Get insights, reply to reviews, invite customers and understand their needs

There's still more to see!

NS&I has a range of products available. Check the ratings of each product to find the right one for you. View all products