24th January 2020
Not empress
Couldn't open an account not impressed. I have tried a few time to open an account. So this is why I opened a Starling account. It was quick and easy to do. I would recommend it to my friends and family.
Your ISA Reviews (40)
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15th January 2018
Not jappy
Not been too happy with this isa. I doubt it’s earning anything at all now.
22nd November 2017
Account is fine interest rate not the best
Not the best interest rate but no problems with the service
4th July 2017
Decent rates and easy to renew
The market rates for ISAs are not great at the moment, but I found that the rates offered by Santander were competitive, and allowed the inclusion of past ISAs. With online banking, it is easy to see the ISA options and rates available to you, and it...
Read moreThe market rates for ISAs are not great at the moment, but I found that the rates offered by Santander were competitive, and allowed the inclusion of past ISAs. With online banking, it is easy to see the ISA options and rates available to you, and it is quick to select and finalise your choice without having to go to the branch.
8th June 2017
good experiences at Santander
I had a problem with my mortgage during my divorce. i was on the point of having to sell my home to satisfy my ex wife. Santander helped me to remortgage and pay my ex wife a divorce settlement
7th May 2017
Safe, but inaccessible
The security login process of both the app and online banking is so convoluted and difficult to remember the login details for, it totally puts you off login in. Which is not great of you want to keep on top of your money like me.
14th October 2016
Better interest rate on savings
So far the best bank for savers in my opinion and they also offer a friendly and excellent service.
22nd September 2016
123 account
Excellent customer service and very helpful call centre
12th September 2016
Santander esaver account, ideal for online banking
I already had a joint account with Santander and wanted to set up a savings account with them also for ease of transferring money online. I was saving for a house deposit so wanted to transfer a range of small and large amounts at a convenient time...
Read more I already had a joint account with Santander and wanted to set up a savings account with them also for ease of transferring money online. I was saving for a house deposit so wanted to transfer a range of small and large amounts at a convenient time for myself.
I was advised in branch by a helpful member of staff who recommended the esaver account, and they showed me which option to select online so I was able to go away and set this up online myself fairly quickly.
There was no hurdles to jump through, no fiddly forms to sign. The whole process was straightforward and clear. Exactly what I wanted.
There's also an option to turn off paper statements so everything is organised online via the account. I'd definitely recommend the esaver!
11th September 2016
I had a mediocre experience with Santander, I found the branch Customer experience much better than over the phone. I always had to wait so long in getting through. When I went into branch they were quick efficient and polite. Great!
Had a mediocre experience, nothing outstanding but nothing went wrong. I much preferred going into branch, I felt the custome service was of a better standard and they got things done much quicker
9th September 2016
Rewarding and Hassle Free
Although Santander is reducing the interest rate on its 123 current account it still allows customers to benefit from a generous cashback allowance on bills such as broadband, mortgage, and utilities and in addition has always had a helpful,...
Read moreAlthough Santander is reducing the interest rate on its 123 current account it still allows customers to benefit from a generous cashback allowance on bills such as broadband, mortgage, and utilities and in addition has always had a helpful, responsive customer service centre. Considering how many similar organisations have foreign based call centres or take forever to respond to a query this makes them comparatively competitive, which is why I would still recommend Santander when all things are considered.
8th September 2016
Good experience with some Branch Staffbut...
I had an ISA with Santander but moved as the rate fell and I could get a better rate elsewhere. Have to say that the service in branch is a little hit and miss from those who can't be more helpful to those who just can't seem to be bothered.
8th September 2016
Stop increasing fees
Been with santander for a while now but not impressed with increasing fees, especially now there are other high Street competitors on the market. Time for a change?
8th September 2016
hmmmm.....
I opened an account online years ago but never deposited any funds in it. I still receive annual paper statements on my £0 balance though which feels a bit redundant.
8th September 2016
Good Overall
Santander is good overall but the increase in fees for the 123 account on top of the reduction of interest are forcing me to look elsewhere for a current account.
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