Our Smart Money People 360° Rating
Your Junior ISA Reviews (4)
Difficult company to leave
I have been trying to transfer my daughter's junior ISA to another company for months now. Every time I contact the Halifax I am either ignored or told they need yet further documentation. So far, I have sent them proof of my change of name (my...
Read moreI have been trying to transfer my daughter's junior ISA to another company for months now. Every time I contact the Halifax I am either ignored or told they need yet further documentation. So far, I have sent them proof of my change of name (my original marriage certificate), proof of my new address (various accepted utility bills), birth certificates, letters, emails, phone messages, but they are still refusing to even communicate with me. I assume their plan is to wait until the new financial year, when it will be too late for us to add money to this year's ISA unless we give the money to them. Disgraceful service and would not recommend in any circumstances.
Good interest rate
My daughters savings account has a very competitive rate of interest. I can only manage it in branch, which is inconvenient, but as we don't need access to the account very much it isn't a huge problem.
Great rates
Halifax always keep in contact with any account changes. My little girl gets a vey good rate for the future.
