Your Cash ISA Reviews (178)
Great, efficient service
Cannot fault the service and efficiency of Virgin Money when opening an ISA including transfers in. A very quick and easy online application process.
Virgin Money... Vague, complicated, uninformative, unhelpful, and that's just our on-line customer services.
Constant terms and conditions changes no one can understand or could ever keep up with. Answers that never actually answer the question you asked. Constant web-page maintenance, without any warnings, or any alternative telephone service, or any other...
Read moreConstant terms and conditions changes no one can understand or could ever keep up with. Answers that never actually answer the question you asked. Constant web-page maintenance, without any warnings, or any alternative telephone service, or any other way to get to your account if you need to access your money during these endless maintenance updates. Complaints are met with endless stock email responses from names less people, usually referring to topics you did not complain about because customer services didn't bother to read your complaint all the way through and made assumptions on what they thought you might be complaining about. Yes Virgin Money interest rates are good compared to many others, but they expect you to do all the work, because they are damn well not going to help you if they don't have too.
Always helpful.
Easy to deal with, great customer service and always competitive rates of interest.
The best
I was never keen on internet banking but kept seeing Virgin Money coming top for interest rates in the money pages of the weekend newspapers. Eventually I had a go at opening an account with Vrigin and was surprised how easy it is. Friends have tried...
Read moreI was never keen on internet banking but kept seeing Virgin Money coming top for interest rates in the money pages of the weekend newspapers. Eventually I had a go at opening an account with Vrigin and was surprised how easy it is. Friends have tried other online banks and building societies and given up because their systems are not so quick and easy. I recommend Virgin Money because I get no problems, only great service, online, on the phone and in their shops .........and great rates.
Best Market Rate Cash ISA
Virgin’s Fixed Rate 1year cash ISA has been the best I could find for the last 2 years. What I really liked was the ease with which I was able to transition to a new deal on maturity. Doing it all on line and giving me the options to choose from was s...
Read moreVirgin’s Fixed Rate 1year cash ISA has been the best I could find for the last 2 years. What I really liked was the ease with which I was able to transition to a new deal on maturity. Doing it all on line and giving me the options to choose from was so straightforward.