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Virgin Money Cash ISA Reviews

Ratings based on 178 reviews Last review 5 months ago

5 131
4 31
3 8
2 2
1 6

Your Cash ISA Reviews (178)

20th March 2019

Virgin Money... Vague, complicated, uninformative, unhelpful, and that's just our on-line customer services.

Constant terms and conditions changes no one can understand or could ever keep up with. Answers that never actually answer the question you asked. Constant web-page maintenance, without any warnings, or any alternative telephone service, or any other...

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Constant terms and conditions changes no one can understand or could ever keep up with. Answers that never actually answer the question you asked. Constant web-page maintenance, without any warnings, or any alternative telephone service, or any other way to get to your account if you need to access your money during these endless maintenance updates. Complaints are met with endless stock email responses from names less people, usually referring to topics you did not complain about because customer services didn't bother to read your complaint all the way through and made assumptions on what they thought you might be complaining about. Yes Virgin Money interest rates are good compared to many others, but they expect you to do all the work, because they are damn well not going to help you if they don't have too.

Reply from Virgin Money
Hi there, thanks for getting in touch. If there's something you'd like us to take a look into for you just email your details to reviewhelper@virginmoney.com. Thanks, Jane
13th January 2019

Online savings

I have a number of ISA accounts with Virgin money. I find the interest rates are competitive. Best of all the procedure to open accounts on line is simple and hassle free. I find the website very easy to use and information easy to find.

21st December 2018

Best rates, knowledgeable staff

Virginia Money gives consistently good rates compared to other banking services. Their staff are well trained, knowledgeable and easy to talk to..I always ring them first for any banking deals

15th December 2018

The best

I was never keen on internet banking but kept seeing Virgin Money coming top for interest rates in the money pages of the weekend newspapers. Eventually I had a go at opening an account with Vrigin and was surprised how easy it is. Friends have tried...

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I was never keen on internet banking but kept seeing Virgin Money coming top for interest rates in the money pages of the weekend newspapers. Eventually I had a go at opening an account with Vrigin and was surprised how easy it is. Friends have tried other online banks and building societies and given up because their systems are not so quick and easy. I recommend Virgin Money because I get no problems, only great service, online, on the phone and in their shops .........and great rates.

15th December 2018

Best Market Rate Cash ISA

Virgin’s Fixed Rate 1year cash ISA has been the best I could find for the last 2 years. What I really liked was the ease with which I was able to transition to a new deal on maturity. Doing it all on line and giving me the options to choose from was s...

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Virgin’s Fixed Rate 1year cash ISA has been the best I could find for the last 2 years. What I really liked was the ease with which I was able to transition to a new deal on maturity. Doing it all on line and giving me the options to choose from was so straightforward.