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Virgin Money: Cash ISA reviews

Name: Cash ISA
Rating: 4.08 (270 reviews)

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4.08

Based on 270 reviews, last reviewed 13th Oct 2026

67% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

64%

16%

13%

Latest highest rating:

5

Easy efficient and good rates. Easy efficient and good rates. Staff I spoke to were friendly helpful and very knowledgeable about the product Reviewed on: 13th October 2026

Latest lowest rating:

1

Virgin's impossible website I'm trying to open an ISA online but Virgin's website is sending me in circles. Tried to get help but it says help buying an ISA has been discontinued... Read more Reviewed on: 29th September 2026

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About this product

Virgin Money offer a range of Cash ISAs.

Products include fixed rate Cash ISAs or Easy Access and Defined Access if you want to pay in and withdraw money at any time and without incurring a charge. Virgin Money Cash ISAs can be opened online or in-store.

Virgin Money Cash ISA reviews help you find out what it’s like to be a customer. If you’ve used Virgin Money before, you can also leave a review and share your experience.

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Virgin Money Cash ISA reviews (270)

Easy efficient and good rates.

Easy efficient and good rates. Staff I spoke to were friendly helpful and very knowledgeable about the product Reviewed on: 13th October 2026

Virgin's impossible website

I'm trying to open an ISA online but Virgin's website is sending me in circles. Tried to get help but it says help buying an ISA has been discontinued! Reviewed on: 29th September 2026

Cash isa

I made an account and then downloaded the app. Not checking for nearly a year the app didn’t work. Called virgin and they were amazing with helping me get online and reassuring me everything was good and explained the app does not work for cash isa so i felt my money was very safe after panicking . I could not fault them in any way Reviewed on: 11th June 2026

Very efficient service ,intuitive online application...

Very efficient service ,intuitive online application system Reviewed on: 17th April 2026

3 year cash isa was a very good interest rate and we...

3 year cash isa was a very good interest rate and well worth investing for the 3 year term Reviewed on: 16th April 2026

Excellent Service

Excellent help and advice in the branch , efficient & courteous service Reviewed on: 22nd January 2026

ISAs can't be managed via their app!

Had a Virgin Money fixed term ISA. It was a good product with competitive rates and access via website and/or app. My fixed term ISA matured recently, so wanted to open a new one. Unfortunately, I've been informed that all ISAs offered by Virgin Money currently are e-ISAs and require a separate account and access via website only, with no option to view and manage it via the app. And a separate login profile is apparently required, so thought it was too much hassle and decided against opening a new one with VM... Reviewed on: 9th September 2025

You cannot even get the reviews right .

You cannot even get the reviews right . NO I AM NOT WRITING IT AGAIN. Reviewed on: 9th July 2025

Good, but access via app would be appreciated

I have have a Cash ISA with Virgin Money. The account was straightforward to open and I haven't had a problem since opening, however the ISA can only be accessed via full login on a browser. Access via the app would be much appreciated. Reviewed on: 13th June 2025

Its a great easy product to use.

Its a great easy product to use. The log in is a bit more comlicated than most but it makes it secure. Reviewed on: 12th June 2025

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